NEW：素晴らしい2ベッドルームハウス、プライベートプール、素晴らしい山の景色、WIFI！

Hello Ida, We are very pleased to hear that you found the location beautiful and that the house had everything you needed. We love to hear that you found it to be the perfect house and location for your family holiday! Thank you for your review.

Dear Lesley, Thank you for this nice review and sorry for the late reply. We are happy to hear that you enjoyed the property and we hope to hear from you again in the future. Best regards, Marie - Tuscan Retreats

Dear Cele, Thank you for the review and sorry for the late reply. We are happy to hear that you enjoyed the property and we hope to hear from you again in the future. Best regards, Marie - Tuscan Retreats

Dear Sagar, Thank you for this nice 5 stars review! We are happy to hear that you liked the property and the surroundings, it's really nice to explore it slowly by walking. We hope to hear from you again in the future. Best regards, The team from Tuscan Retreats

We’re pleased you enjoyed the quiet, remote setting. The house has been successfully rented for many years, with the majority of reviews being 5 stars. It is simple but exactly as shown in the photos, with a well-equipped kitchen, and is regularly inspected. When you mentioned the Wi-Fi speed at the start of your 4-week stay (an issue never raised before), the owner arranged a new internet line and modem within a day or two – service we believe is 5-star. This also enabled streaming as well as Italian TV. The comfort of a sofa is subjective, but there is a second sofa available which can be moved into the living room as offered. We visited during your stay to better understand your concerns but found nothing inconsistent with the listing or previous guest experiences. For clarity, the property will now be described as “link-detached”, although the living and bedroom areas are entirely separate from the owner’s home, with thick walls ensuring privacy and quiet. When you expressed that the house was not as you had hoped – even comparing it unfavourably to the owners’ own home – you were offered a full refund if you preferred not to stay, but chose to remain. We always take feedback seriously and respond promptly to any concerns, as we did throughout your visit. Best wishes, Lorraine at Tuscan Retreats

Dear Mark, Thank you for the review and sorry for the late reply. We are happy to hear that you enjoyed the property and we hope to hear from you again in the future. Best regards, Marie - Tuscan Retreats

Dear Cecilia, Thank you for the review and sorry for the late reply. We are happy to hear that you enjoyed the stay at the property although you found it a bit secluded. We hope to hear from you again in the future. Best regards, Marie - Tuscan Retreats

Thank you for the kind words! We’re thrilled that you enjoyed a peaceful and restful stay. We hope to see you again in the future! Best wishes, The Tuscan Retreats Team

Thank you so much for your lovely review! We are delighted that you enjoyed the peaceful location, beautiful views, and our host's warm hospitality. We appreciate your feedback regarding the washing machine. While our host is always happy to assist with laundry, we understand the convenience of having one in the villa and will certainly look into this for future improvements. Thank you for choosing Tuscan Retreats, and we hope to welcome you back soon! Warmest regards, The Team at Tuscan Retreats

We’re so pleased to hear you had such an enjoyable stay. It’s wonderful that you found the pool well kept, the house clean, and the surroundings beautiful. The owner will also be very happy to know her warm welcome made a difference to your visit. Best wishes, Lorraine at Tuscan-retreats.

Thank you so much for your wonderful and detailed review. We’re delighted you enjoyed your stay at Casa Beatrice and found both the setting and the facilities so perfect for your holiday. It’s lovely to hear how much you appreciated Beatrice’s hospitality too. We would be absolutely delighted to welcome you back again in the future. Best wishes, Lorraine at Tuscan-retreats.

Thank you for sharing such wonderful feedback. We’re delighted to hear you enjoyed a relaxing family holiday, felt so welcome, and that the house and pool had everything you needed. The owners will be very happy to know how much you appreciated your stay. Best wishes, Lorraine at Tuscan-retreats.

Thank you so much for your wonderful words and for sharing your experience at Casa Beatrice. I'm so happy to hear that your family enjoyed the house, garden, and pool. It means a lot to know that you felt welcome and comfortable here. I hope to hear from you again. Best wishes, Lorraine at Tuscan-retreats.

Dear Susanne, Thank you very much for this nice 5 stars review! We are happy to hear that you enjoyed your stay at the property. We will forward your praise to Beatrice. We hope to hear from you again in the future. Best regards, The team at Tuscan Retreats

Thank you for your 4 star review. We are glad you enjoyed the stunning location, and are sorry you found the living area and kitchen too small for your needs. Best wishes, Lorraine at tuscan-retreats

Dear Holger, Thank you for this 5 star review! We are happy to hear that you enjoyed your stay at the property. We are sorry if the information is in English but we try to unify the language to accommodate customers from other countries who do not speak German. We hope to hear from you again in the future. Best regards, Marie

Thank you for your wonderful review. It is always lovely to hear when guests have a great time at this special place. I have passed your comments to Beatrice and we would love to welcome you again. Best wishes from the team at tuscan-retreats

Dear Gernot, Thank you for your review. We are happy to hear that you enjoyed your stay at the property and that you liked the area. We hope to hear from you again in the future. Best regards, Marie from Tuscan Retreats

Dear Ralf, Thank you for the review! We are very happy to hear that you liked the property and we hope to hear from you again in the future. Best regards, Marie - Tuscan Retreats

Dear Michael, Thank you very much for your 5 stars reveiw. We are very glad you liked the property and the surroundings. We hope that you will return againin the future. Best regards, Marie at Tuscan Retreats

Thank you for your 4 star review. We are glad you had a good holiday! I have checked the advert we input and we have not said the bathroom is upstairs, but I can see that guests may assume that it is by the way the advert is presented - we will change this. We will also speak to the owner re a handrail. It is always best to check if you have a guest with mobility issues since we would have recommended a different house for you. I am glad you still had a good holiday, and sorry again. Best wishes Lorraine at tuscan-retreats

Thank you for your 5 star review - it is good to hear you had such a fantastic stay and we hope to hear from you again . Lorraine at tuscan-retreats

Thank you for your 5 star review. We are so happy you loved the wonderful Garfagnana, and enjoyed the house too. We hope to hear from you another time. Lorraine at tuscan-retreats