The booking experience was terrific. Kay was very helpful, and everything that she communicated was spot on. some time before arrival, the concierge called to verify what our family liked to do, and to arrange transport from the airport (for a fee but well worth it!). The concierge was very knowledgable and helpful.
About the unit itself and the location ... in a word, fantastic. the unit is very large, and plenty of room for our family of 4. Loved the kitchen and having coffee on the patio/balcony. We would head down to pick up pastries at the marina, and sent the kids solo later in the week.
Great pools, and several restaurants close by. All were very good, but the indian restaurant at the marina was spectacular.
Service was very helpful, and daily housekeeping was great! (not at all typical in homeaway rentals!). Also, my wife an i enjoyed the morning yoga / pilates that were offered at the spa, free of charge.
I would also note that we rented a car for several days to go to other resorts (beaches are open to the public and most will rent chairs for you). We hit all of the best hotels on the west cost, and i can say without hesitation that we felt the Capella was the best of them all. While there were better beaches, the overall vibe, pace, relaxation level were a step above. Plenty of space, and never felt crowded.
Net-net, we would highly recommend!