Not sure who has been reviewing this property, pretty much all 5-star ratings are not accurate. With that being said it is a decent property, and everything you would need for a large family Disney vacation. Housekeepers could be better. Food crumbs under table in main living area, beds not neatly made, curtains stuffed behind furniture do not help a dated and worn interior. No propane for grill is not the owners fault but does fall under management of the home as does the pool not being heated. Owner reacted quickly, unfortunately we planned on using the pool the first two days being there. We were refunded the heating fee immediately without asking. Upstairs AC would not work on only night it was needed again; owner reacted quickly. Bottom line, we understand that these are rentals and will not be perfect. All I ask is the owner be perfect and she was. I would rent the home again because I trust that Lauren will react quickly and take care of any problems that may arise.