美しいマウンテンビューとファイアーピットのある犬に優しい居心地の良いキャビン

I am glad you enjoyed your stay and thank you for the compliments on our cabin. We work very hard to ensure our guests are very comfortable. However, I can't say I'm not disappointed to have received only 4 stars for something that I have no control over--a location further out than you cared to be--especially because the map shows where we are located during the booking process. We are situated right between Cashiers and Highlands, 6 miles from each. The drive to either town will take approximately 15 min, but it's very pretty, and especially on the way to Highlands. Regardless, we hope to see you return and am glad that you enjoyed your visit overall.

Thanks for your review, however I’m confused by the 2 miles comment. Our driveway is .3 miles long and it leads to the paved Whiteside Cove Road.

Out of the hundreds of guests I've had over the years, I guess it's inevitable to get one who isn't great, to put it mildly. Unfortunately, this guest was rude from the beginning and greatly exaggerated issues. So much so I drove from Charlotte to address, only to find everything was absolutely fine. He simply wanted to find a different place to stay and instead of being honest, he's a person who enjoys leaving "revenge reviews". Also, my listing is clear that we are a 750 sq ft, very secluded cabin with no dishwasher. This is the main reason we stay booked year-round, because people like to get away from it all.

Thank you for your review, however I take exception to the implication that you need a 4-wheel drive to get up the driveway. It is bumpy for sure, but we, along with any guests, have easily come up in a sedan, provided you drive slowly. Highlands gets on average 87" rainfall/year, therefore the driveway purposely has culverts built in to allow the rain to drain off and these create ridges on the culverts to drive over. Also because of the heavy rainfall, the gravel and sand definitely shift, which is why we routinely pay to have the driveway grated. So it's possible for a guest to catch the driveway in a time when it hasn't yet been graded and it's bumpier than usual, but unless there's snowfall or ice (which is rare, and we have a very generous cancellation policy in that case), there's no need for a 4-wheel drive.

I am sorry you didn't have a stellar visit at the cabin, which is our goal for each and every guest. In our VRBO profile, we state that "a DVD player & Chromcast is provided to access Netflix, Amazon Prime, YouTube & Hulu" and in the additional cabin Word Doc information I provide guests right after they book, I specifically state "cell service is not good" and "we do not have cable or satellite TV". Our internet easily accesses e-mail, streaming movie services, various websites and social media sites, which is what the majority of users choose. Being literally in the middle of the woods, it's possible that internet could be spotty, especially during storms, but in the years we've owned this property, it's done quite well. Regarding the cell phone, there is simply no tower near us, which is why I tell guests it won't work well, but you can turn on wifi-assisted calling, which may help. I've had other guests contact me to ask if they could do business up there and I always advise them of the cell situation, or if they need video-conferencing, I don't advise renting from us because it can be risky needing that strong of bandwidth to handle such services. I want guests to have a great experience, regardless of why they're there and would never mislead or "not emphasize" the cell or internet situation. In this case, however, I do feel I was clear with the information I provided you.