The townhouse is very spacious and in amazing part of the resort. It faces golf course, so no noise of any kind, save for the morning birds. Both ensuites are huge and there is plenty of space in common areas for even bigger family. Small shampoo/wash packs (reminiscent of hotels) were appreciated, especially for late arrivals like ours. Beds are comfortable and linens are good quality. Towels galore, including beach towels. The kitchen is full of dishes and cups, plenty of pots and other kitchen tchotchkes. Salt/oil was present in the kitchen, as was plenty of paper towels, tea towels and dishwasher+regular detergent. Coffee machines/blender/toaster - all fine and working. Fridge was clean, but some spices/condiments are intentionally left. The only weak part is very dusty BBQ and patio area, it seems nobody used it in ages. Not overly bad - we used waterhose on the patio to clean up dinnete and patio, nothing overly dirty. Few pots could have been washed better, and one armchair shows a bit of wear, but everything else was spotless and clean. The garage was also well equipped with beach gear, if exploring other beaches is your goal - you are covered. Laundry room has new front-load washer and dryer and there is plenty of detergent.
The whole neighborhood section is very lush and very clean. There is a construction area at the end of the row, but there was no noise nor traffic due to it. The only annoying point is the gate - it was wide open all the time we were there, when all other "neighborhoods" had theirs closed off. Granted, the gate for Kulalani is kind of hidden (and unmarked, bit of trouble to find from main road), but still. The whole property is close to small plaza with grocery store, but we still drove to it, as walking on the main resort road is not pleasant. (side note: this property does not have bikes included)
Resort beach is excellent, plenty of loungers - but you have to get there early (or monitor throughout the day) for cabanas. Restaurant on the beach is good for lunch and occasional drinks. The Kulalani/Kamilo pool area is clean, but pool itself was cold and a bit murky. Be aware that shade around the pool is limited to halle and two palapas. The lap pool was pristine and completely empty when we were visiting.
The communication with Wendee was excellent - responses were immediate and on the point. One issue with faulty lamp was resolved next morning (whole set of bedside lamps replaced, keeping them matching).
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