6/10 (普通)
Deborah W.
2025 年 9 月 3 日
While we enjoyed our stay, the house had a number of things wrong with it.1. The freezer in the kitchen would not keep things frozen. It was full of water and leaking everywhere when we first arrived, which delayed our day taking care of that. We couldn't keep any frozen food in that freezer, or it would thaw out. We contacted the property management, but you can only text them and they didn't seem too concerned and no one was sent to come look at it.2. The humidifier downstairs was full, and we had to empty it. It fills up quickly and there is no mention that you should be emptying it daily.3. The basement had a musty smell to it.4. The dryer vent let out in the basement bathroom, and the vent kept falling off the wall.5. The smoke alarm in the basement bedroom started going off randomly and we needed to take it down for the remainder of our stay.6. The dishwasher was clean, but the dishes weren't unloaded when we arrived. I've stayed in numerous rental properties, and this has never happened before. So, while dealing with the freezer leaking, we also had to unload the dishwasher.We never reached back out after mentioning the freezer was leaking, we felt it would've been pointless considering they didn't seem to care about the freezer.For the price, I'd think the rental and rental company would've been better. I hate complaining but my whole family agreed that some of these things needed to be mentioned.
Deborah W.
2025 年 8 月に 7 泊滞在