6/10 (普通)
宿泊されたお客様
2021 年 7 月 26 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度
Disappointed
We have stayed at the knolls many times. This condo was the worst. The carpets were stained, decor was not up to date. Air conditioning was not working properly. The patio door locked when you shut from outside. My mother in law had to sit outside for 45 minutes before we got back to let her in. We lost Wi-Fi every day. My wife spent an hour and a half trying to get the router would work so we could have tv in the bedrooms. The sauna and steam rooms were closed which is a MAJOR reason we come there. I don’t understand why I can get into a pool with people, a hot tub with people, but can’t sit in a sauna or steam room by myself?? Makes no sense. My last 2 stays at the knolls were disappointing. I don’t know if I will give it another chance. Jim Upschulte
宿泊されたお客様
2021 年 7 月に 5 泊滞在
