4/10 (不満)
Jongpil K.
2024年5月14日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
No AC
During my four-night, five-day stay, the air conditioning was out for the entire duration. Indoor temperatures soared to 83 degrees Fahrenheit for two nights, exacerbated by high humidity (two rainy nights). As a result, sleep was elusive, with no more than 3-4 hours attained each night. Naturally, this impacted my daytime comfort and energy levels.
Despite these conditions, the terms of the contract stated no refund would be granted for utility failures. However, I received a mere 6.7% refund for the ruined trip.
Adding to the inconvenience, construction work on the pool commenced during the latter part of my stay.
While the property boasts a good location and excellent views, it is managed by a professional management company. Given this, one would expect thorough preparation and service. Unfortunately, the experience fell short of expectations, with no option for cancellation, an early requirement for full payment, and limited recourse for the discomfort endured.
I was very disappointed and and definitely not coming back.
Jongpil K.
2024 年 5 月に 4 泊滞在