The Palace Resort 1814-Beautiful 2 BR Oceanfront Condo in Myrtle Beach

Thank you for your review we’re so glad to hear you enjoyed your stay and that everything matched what was advertised! We appreciate you pointing out the refrigerator and the condition of the curtains and blinds. Feedback like this is very helpful, and we’ll be taking a look at those items as we continue making updates and improvements to the property. Thanks again for staying with us we’re happy it was a great spot for your family vacation and would love to have you back again!

Thank you for taking the time to share your feedback. We’re glad to hear that you found our communication helpful, that check-in was smooth, and that you enjoyed the excellent location close to all the action. We sincerely apologize that the Wi-Fi issue was not addressed sooner. We understand how frustrating that must have been, especially with a five-day stay and your family relying on the TVs for background entertainment. A response on the third day was certainly not the level of service we strive to provide, and we will share your concerns with our team. We’re also sorry to hear that the property had several broken or dated items. While our rental properties are individually owned, we do take maintenance concerns seriously and will make sure the appropriate parties are made aware of your comments. We appreciate your feedback regarding the pool wristband policy and check-out process as well. Clear communication is important, and we’ll continue looking for ways to make those procedures easier for our guests to understand. Thank you again for staying with us, and we hope to have the opportunity to provide you with a smoother experience in the future.

Thank you for your kind words! We're so glad you enjoyed the amazing views and found the accommodations comfortable. We'd love to have you back for another stay soon!

Thank you for sharing your feedback. We're glad to hear you enjoyed the beautiful beach view, but we're very sorry that the condition of the condo did not meet your expectations. The cleanliness concerns you described, including the pillows and bedspreads, dishes, sofa bed, areas under the beds, balcony, glass tabletop, and armchair, are certainly not the standard we want for our guests. We also apologize for the internet issue and the condition and odor of the refrigerator. We understand how disappointing it is to arrive at a vacation rental and find that you need to clean or deal with these types of issues. We will share your comments with our housekeeping and maintenance teams and the property owner so these concerns can be reviewed. Thank you for choosing Elliott Beach Rentals and for bringing these issues to our attention. We hope we have the opportunity to provide you with a much better experience in the future.

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the oceanfront location and found your unit clean upon arrival. We appreciate your comments regarding the pool wristbands. Please note that the wristband pickup and return process is established by the property's Homeowners Association (HOA), and Elliott Beach Rentals is required to follow those procedures. We understand the inconvenience and appreciate your patience. We also appreciate your feedback regarding the condition of the unit, including the refrigerator, curtains, and furnishings. As each of our vacation properties is individually owned, updates and renovations are at the discretion of the property owner. We will be happy to share your comments for their consideration. Thank you again for your feedback. We appreciate you choosing Elliott Beach Rentals and hope to have the opportunity to welcome you back in the future.

Thank you for your feedback. We're sorry to hear your stay did not meet your expectations. We would like to clarify that the Wi-Fi service was not disconnected due to an unpaid bill. There was an unexpected service issue during your stay, and unfortunately it was not something that could be resolved immediately. We understand how frustrating that was and apologize for the inconvenience. We also appreciate you bringing the towels, ceiling fan, and TV concerns to our attention. These items will be reviewed with our maintenance team and replaced or repaired as needed. Guest feedback is valuable in helping us identify issues that need attention. While we're disappointed that your experience fell short, we take pride in maintaining our property and continuously investing in improvements. We appreciate your comments and will use them to help provide a better experience for future guests.

Thank you for the review we hope to see you again soon at Elliott Realty.

Thanks for the stellar review, hurry back to see us soon at Elliott Beach Rentals

Thank you for the great review, we hope that you will come back to visit us again at Elliott Beach Rentals. Have a great summer!!

Thank you for the review

Thank you for the review, we appreciate you come back to see us again soon in the future, and have a great summer!

Thank you for the review, we hope to see you again soon at Elliott Realty.

Thanks for the review

Thank you for the review, we will let our team leads know of the dirty curtains and get that taken care of. We hope to see you again soon at Elliott Realty.

Thank you for your feedback and for pointing out both the positives and areas that need attention. We’re glad you enjoyed the spacious layout, convenient location, and the ocean and city views from the balconies. We do want to clarify for future guests that this unit is listed as ocean view and not oceanfront. We sincerely apologize for the maintenance and housekeeping concerns you experienced during your stay. The broken blinds, loose outlets, flooring wear, and exterior condition of the refrigerator are not the experience we want our guests to have, and we appreciate you bringing these items to our attention so they can be addressed with our maintenance team. We also apologize for the sand and hair found upon arrival, as the unit should have been properly inspected before check-in. We understand your concerns regarding the offsite key and pool pass pickup/drop-off process. While this procedure is currently required for certain properties and building access items, we appreciate the feedback and understand how a more streamlined process would be more convenient for guests. We’re happy to hear you found the value, size, and location worthwhile for your stay, and we truly appreciate your honest comments. Feedback like yours helps us continue improving the guest experience. We would love the opportunity to host you again for another short beach getaway in the future.

Thank you for the review, we have sent this to the homeowner and to the team leads to see if we can get some of these things taken care of. We apologize that it was not the best stay but we would love to have you come back in the future to see us.

This happens all the time, not with just rentals but everyone out there. We apologize that you had to experience that and the homeowner has been notified of the situation and will take care of it. Thank you for letting us know.

Thank you for the great review, we appreciate the feedback as well, we will let our homeowners know about the issues with the unit. Thank you come back to see us again soon

Thank you for the review, we are sorry you had to deal with a few issues while you stayed with us, we hope to see you again soon at Elliott Realty

Thank you for the review, we will let our team leads know of the issues you had with your stay. Come back to see us at Elliott Realty

Thank you for the review, we are sorry you had these issues with your unit. Please reach out to us further if we can do anything else for you