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Zensation - Close to the beach + Pets stay free + Private Pool

Zensation - Close to the beach + Pets stay free + Private Pool

Zensation - Close to the beach + Pets stay free + Private Poolの写真ギャラリー

外観
リビング エリア
プール
ゲーム室
外観

口コミ

10段階中9.0
とても素晴らしい
ベッドルーム 14 室バスルーム 14 室以上定員 28 名

人気の設備とサービス

  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • ペット可

周辺ガイド

地図で表示
Salvo, NC
  • Place, ケープ ハテラス国定海浜公園
    ‪徒歩 1 分‬
  • Place, サルヴォ ビーチ
    ‪徒歩 6 分‬
  • Place, ビーチ
    ‪徒歩 16 分‬
  • Airport, マンテオ, ノースカロライナ (MEO-デア郡地域空港)
    ‪車で 46 分‬

客室 & ベッド

ベッドルーム 14 室 (定員 28 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

キングベッド 1 台

ベッドルーム 5

キングベッド 1 台

ベッドルーム 6

キングベッド 1 台

ベッドルーム 7

キングベッド 1 台

ベッドルーム 8

キングベッド 1 台

ベッドルーム 9

キングベッド 1 台

ベッドルーム 10

キングベッド 1 台

ベッドルーム 11

キングベッド 1 台

ベッドルーム 12

キングベッド 1 台

ベッドルーム 13

シングル二段ベッド 1 台

ベッドルーム 14

シングル二段ベッド 1 台

バスルーム 14 室、トイレ / 洗面所 2 室

バスルーム 1

バスルーム 2

バスルーム 3

バスルーム 4

バスルーム 5

バスルーム 6

バスルーム 7

バスルーム 8

バスルーム 9

バスルーム 10

バスルーム 11

バスルーム 12

バスルーム 13

バスルーム 14

バスルーム 15

バスルーム 16

その他のスペース

テラスまたはパティオ
キッチン
バルコニー
ダイニングスペース

この施設について

Zensation - Close to the beach + Pets stay free + Private Pool

Welcome to Zensation At Tarheel Shores By KEES Vacations!

This pristine home offers 14 bedrooms, and 14-and-two half-baths. Located in the heart of Salvo, this luxurious home is within walking distance of the beach.

Outside the home, relax by the heated private swimming pool by day and the hot tub in the evening. Pull out the gas grill and grab a cold one while you whip up some lunch to enjoy the picnic area. As the sun sets, hang with the crew at the Tiki Bar to reminisce about your day! When the day comes to an end, rinse off in the outdoor shower and step inside for an epic night of games!

As you step inside, get a glimpse of the impeccable style. Notice the plethora of activities on this second level for entertaining the entire crew. Head into the theater and immerse yourself in your favorite movie on the big screen. Across the hall, enjoy a friendly game of billiards and savor the conveniences of the wet bar. Find a comfortable seating area for mingling just outside the rec room. Each of the four En Suites on this level offers a unique design. The first suite is furnished with a Pyramid Bunk set (a twin bed over a full bed). The final three En Suites on this level offer King beds, each with access to a deck. A half bath is in the hall as an added amenity!

Ascend to the third level by either elevator or staircase. Locate seven En Suites as you enter the foyer. Six of these are King En Suites, three of which offer access to a deck. The final En Suite on this level is furnished with a cozy Pyramid Bunk Bed.

Head up to the third level to find an open concept living space. The elegant kitchen includes a butler's pantry and a massive island bar with seating for eight. While dinner is being prepared in the kitchen, relax in the lounge, and enjoy a drink from the wet bar. Indulge in a scrumptious feast in the dining room with extra seating. When the night is through, watch your favorite show on the TV in the great room. Step out onto the west-side deck at sunset to witness breathtaking views of the Pamlico Sound. Situated on this level are the final three King En Suites. Each En Suite offers deck access and a flat-screen TV.

Take a two-minute drive to Hatteras Watersports and try a windsurfing lesson. Half a mile from the house is Duck Village Outfitters. Rent a surfboard or schedule a lesson and spend your days in the water. Back at home, bask in the sunshine by your private heated swimming pool. In the evenings, relax at the Tiki Bar with the family. Host your wedding or special occasion with the ample amount of space this home provides. Don't leave your furry friends behind! This pet-friendly home has everything you need for an ultimate Outer Banks vacation!

Host your next event or spend a long vacation with extended family at Zensation!

Zensation is pet-friendly, so there is no need to leave your pooch at home! You can bring up to two dogs to our pet-friendly property. No cats or other animals, dogs only. The pet fee of $185 is waived for this property. Pets stay free!

This property has 14 parking spots for guests.

Want added comfort? Consider adding the Heated Pool option! A Heated Pool option can be added upon request for $50 per night of your reservation. This fee is added to your reservation at the time of the request, which must be a minimum of 72 hours before arrival. Pool heat must be added for the entirety of your stay.

This pool is heated by a heat pump. An ambient air temperature of 60 degrees or higher is needed to heat the pool, meaning that if the temperature drops below 60 degrees the pump will not continue to heat. Max pool temperature is 80 degrees.**

**Private heated pools will open on April 1st and close on November 1st. Hot tubs are open year-round. Pools and hot tubs are cleaned weekly and no later than 6pm on check-in day. Vendors are subject to enter the backyard to clean the pool and/or spa on scheduled cleaning days. No pets allowed in pools.**

**Special events are welcome at this home! For an additional fee plus tax, you and your party can host a special event. All events require approval via Event Addendum. Please contact KEES for details and arrangements for your special event reservation. Fees vary by property. Please contact Guest Services for more information.**

Check-in begins at 4pm: Your keyless entry code will begin granting access at this time.
Check-out is at 10am.

First Level:
-Private Pool
-Hot Tub
-Gas Grill
-Picnic Area
-Tiki Bar
-Outdoor Shower
-Elevator

Second Level:
-Bedroom 1 - King En Suite
-Bedroom 2- King En Suite
-Bedroom 3- King En Suite
-Bedroom 4- Pyramid Bunk En Suite
-Recreation Room
-Theater Room
-Entry Foyer- Queen Sleeper Sofa

Third Level:
-Bedroom 5- King En Suite
-Bedroom 6 - King En Suite
-Bedroom 7 - King En Suite
-Bedroom 8 - Pyramid Bunk En Suite
-Bedroom 9 - King En Suite
-Bedroom 10- King En Suite
-Bedroom 11 - King En Suite

Fourth Level:
-Kitchen
-Dining Area
-Living Room
-Wet Bar
-Half Bath
-Bedroom 12 - King En Suite
-Bedroom 13 - King En Suite
-Bedroom 14 - King En Suite

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 24 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
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イベント

イベント可
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ペット

ペットとの宿泊可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でパーティーやイベントの開催が可能です
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています

周辺地域について

サルヴォ

このバケーションホームは、サルヴォのビーチの近くに位置しています。アウターバンクスビーチやケープ ハテラス国定海浜公園では、地域の自然美を楽しめます。オーシャン・エア・スポーツとハッテラス島ボードスポーツも訪れる価値のあるスポットです。ジェットスキー、カヤック、水上スキーといったウォーターアクティビティのほか、サイクリングなどのアウトドアを楽しむことができます。
地図
Salvo, NC

周辺情報

  • ケープ ハテラス国定海浜公園 - 徒歩 1 分 - 0.0 km
  • サルヴォ ビーチ - 徒歩 6 分 - 0.6 km
  • ビーチ - 徒歩 16 分 - 1.4 km
  • ロダンセビーチ - 車で 3 分 - 2.6 km
  • ジャネットズ ピア - 車で 34 分 - 52.9 km

交通案内

  • デア郡地域空港 (MEO) から車で 48 分

レストラン

  • ‪Dough Shack - ‬車で 5 分
  • ‪Hatteras Bowls - ‬車で 3 分
  • ‪Waves Coffee & Candies - ‬車で 5 分
  • ‪Mirro’s Cafe - ‬車で 4 分
  • ‪Tina's Poolside Cafe - ‬車で 4 分

よくあるご質問

Zensation - Close to the beach + Pets stay free + Private Poolにプールはありますか ?

はい、この宿泊施設にはプールがあります。温水プールなどがあります。

Zensation - Close to the beach + Pets stay free + Private Poolの宿泊料金はどのくらいですか ?

2026 年 5 月 7 日 現在、2026 年 5 月 10 日 に大人 2 名でZensation - Close to the beach + Pets stay free + Private Poolに 1 泊した場合の最低料金は ¥52,992 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Zensation - Close to the beach + Pets stay free + Private Poolはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

Zensation - Close to the beach + Pets stay free + Private Poolの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Zensation - Close to the beach + Pets stay free + Private Poolのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Zensation - Close to the beach + Pets stay free + Private Poolのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Zensation - Close to the beach + Pets stay free + Private Poolはどこにありますか ?

海沿いにあるこのバケーションホームは、サルヴォ ビーチおよびビーチから 2 km 圏内です。ロダンセビーチまで 2.9 km です。

口コミ

9.0

とても素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 23 件の口コミ中 17 件が非常に良い
評価 8 - 23 件の口コミ中 4 件が良い
評価 6 - 23 件の口コミ中 0 件が普通
評価 4 - 23 件の口コミ中 0 件が不満
評価 2 - 23 件の口コミ中 2 件が非常に不満

8.6/10

清潔度

9.2/10

チェックイン

9.0/10

コミュニケーション

9.8/10

ロケーション

9.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Pat B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We had a wonderful time during our stay. The kitchen was amazing!! We were so happy there were two large refrigerators to accommodate all of our food!! And the extra large table allowed us to have family meals together. The elevator was a big help in hauling supplies to the top floor. And the heated pool allowed our family members to swim , even though it was a chilly weekend!
2026 年 4 月に 5 泊滞在
宿泊者限定の口コミ

8/10 (良い)

John C.

良かった点 : コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Pool was great but make sure to call ahead if you want it heated. Kitchen was well stocked. Hot water was terrific. The house was generally clean. The biggest atrocity was pee stained sheets in 2 of the rooms. Elevator got stuck on first trip up, use cautiously especially for the elderly. Soap dispensers were a nice touch but most were empty. It still was a great stay and house fulfilled are needs.
2026 年 4 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

John R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
This Property was awesome!! Maybe the best VRBO i evwr stayed in!
2025 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 8 月 29 日)
Hi John, thank you for your review! We are happy to hear that you enjoyed your stay with us. We are glad to know this was the best home for you and we cannot wait to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Katina P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
It was amazing. All was well
2025 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 10 月 24 日)
Hi Katina, thank you for your review! We are happy to see that you guys enjoyed the home. We are glad to know it everything was up to your standards. We hope to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Eugene R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

The perfect location for fishing and family time

Location and view is amazing
2023 年 11 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 11 月 21 日)
Thank you! We are glad that you enjoyed your say with us. We look forward to hosting you again in the new future.
宿泊者限定の口コミ

10/10 (非常に良い)

Latish M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Amazing!!

Great stay!! We had an amazing time!!
2023 年 1 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Latish, We hope you're doing well & thank you for your review. We are happy to hear that you enjoyed your stay with us. We hope that we are able to host you all again in the future. Thank you, KEES Vacations
宿泊者限定の口コミ

10/10 (非常に良い)

Jenequa R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice house

Beautiful home
2024 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 27 日)
Jenequa, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay with us. We hope to host you again in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Karama H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Christmas 2024

We loved the entire stay. The house was beautiful and spacious. Everyone enjoyed themselves.
2024 年 12 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 9 日)
Hello Karama, Thank you for your 5 star review! We're thrilled to hear that you enjoyed your stay and found the house beautiful and spacious. It's great to know that everyone had a fantastic time. We hope to welcome you back soon for another memorable experience! Thank you, KEES Vacations
宿泊者限定の口コミ

10/10 (非常に良い)

Michael C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Vacation

Stay was great. Second time staying in a Kee’s house and enjoyed both trips very much. Great company to deal with. We will stay again.
2024 年 7 月に 8 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Karen R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

28 family member reunion

Zenzation worked perfect for our 28 family member reunion. Plenty of private sleeping and bathroom spaces, huge kitchen with two refrigerators, two dishwashers and two microwaves. Fairly easy walk to the beach.
2024 年 7 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 11 日)
Hi Karen, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. Having an easy walk to the beach and a huge kitchen makes for the perfect vacation with a large family. We hope to host you again next time you are in the Outer Banks!
宿泊者限定の口コミ

10/10 (非常に良い)

Sharon G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Zensational

The property was very accommodating. Well stocked kitchen with everything we needed. Everyone loved the pool and the younger people in the group enjoyed the theater room.
2023 年 7 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you for your review, Sharon, we are happy to hear you enjoyed your stay and hope to host you in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Vickie S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Rev. Vickie Smith

We had a wonderful weekend. The house was amazing! It was more than we could have imagined. It was the perfect place for a Youth retreat!
2023 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Vickie, We are happy to hear that you enjoyed your stay with us & thank you for your review. We hope that we are able to host you all again in the future. Thank you, KEES Vacations
宿泊者限定の口コミ

10/10 (非常に良い)

Dionne H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

The Hurte Crew

The house was absolutely amazing! I wouldn't have changed a thing. Minor issues were handled in a timely fashion, and there was constant open lines of communication. I would highly recommend this property. We are looking at our schedules to return next year.
2023 年 5 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 6 日)
Hi Dionne! We are so happy to hear all of this and cannot wait to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Timothy C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family reunion

Overall, we had a wonderful vacation at Zensation. This house was more than accommodating for our wants and needs. Our family crew had 28 people, yet we didn't feel cramped for space at all. We really appreciated the quick communication by KEES when we had any questions. The location was perfect for our group. Just a few blocks from the ocean and just a few blocks from the sound, which both offer a lot. For those larger groups needing similar accommodations, we recommend Zensation!
2023 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for your Review Timothy, We are happy to hear you enjoyed your stay and hope to host you in the future.
宿泊者限定の口コミ

8/10 (良い)

gregory g.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Exceptional to very nice

Place was veey nice. We did notice that the cleaning crew does not clean or look under furniture after guest leave to clean, but it was a nice stay. ALSO, we did read another review about internet not work and elevator issues, We experienced both. 2 medium matters for Exceptional to Nice. I would rent again.
2024 年 5 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 11 日)
Hi Gregory, thank you for leaving a review! We are happy to hear that you enjoyed the property. We do apologize for the 2 issues you had during your stay. These issues have since been resolved. We hope to host you again next time you are in Hatteras!
宿泊者限定の口コミ

10/10 (非常に良い)

Darlene F.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Vacation

The house was awesome. Enough rooms for all. The only thing for me was housekeeping need to do a better job cleaning. ( floors and rugs) overall all over. And people before us did not take out their trash and that made more work for us.
2023 年 10 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 26 日)
Hi Darlene! We are happy you enjoyed the home but do apologize about the housekeepers and trash. We hope to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Wendy K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Staff Retreat

This was the perfect place for our annual staff retreat. The beautifully decorated home comfortably accommodated our staff of 11 plus spouses and children. The home easily suited our needs for private space with bathrooms for every family, meeting space, and recreational/relaxation space. The kitchen was equipped with LOTS of small appliances and plenty of cookware. The quiet location afforded us the opportunity to get a lot of work accomplished, and the wi-fi easily handled 11 laptops, plus phones, and streaming on TVs. We would consider this location in the future.
2023 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 16 日)
Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. I'm so glad you enjoyed the location and kitchen supplies! We look forward to your next visit!
宿泊者限定の口コミ

8/10 (良い)

Darlene F.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション

Property Manager

There were several issues that were called in for maintenance and they never came to fix. Clean up crew was still there they had the elevator tied up and I have never see a beds made up like they were. They were not to my standards. This was our second time staying at the house. The house is beautiful and accommodate my family but could also use a little updating.
2024 年 10 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 1 日)
Hi Darlene, thank you for your review! We are glad that you enjoyed the home. We have spoken with you and accommodated you accordingly for the issues you had. We hope to host you again even if it is at one of our other properties in the Outer Banks!
宿泊者限定の口コミ

10/10 (非常に良い)

Toni N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Reunion

Everyone had a great time. The house was very spacious so all 26 of us could spread out or come together. It was wonderful that everyone had their own bedroom and bathroom. However so many bathrooms did affect the water pressure in the 4th floor bathrooms. The beach access was excellent. Held a family bonfire on the beach Thanksgiving night. Many of us rented bikes from a nearby rental place. We did have a maintenance issue with one of the dishwashers that took a couple of days to remedy. That said…. Everyone would rent again in a heartbeat.
2023 年 11 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 11 月 28 日)
Hi Toni! We are happy to hear that you guys enjoyed the property. We are also happy to hear that your group enjoyed your thanksgiving with us. We cannot wait to host you again in the future!
宿泊者限定の口コミ

8/10 (良い)

Charles T.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Stay

Enjoyed our stay at Zensation* We had a fairly large family reunion beach trip with every bed/bedroom full + kids. Never once did we feel on top of one another or crowded. There was plenty of room to space out- inside and out (large living spaces, large yard, open/covered pool areas, multiple decks, parking, etc.). What a bonus that each room had its own bathroom and many rooms have deck access. The theatre was a great place for the kids to crash. Washer and dryer on every floor. Auxiliary kitchen (3 refrigerators total). From the top floor you can see the ocean and sound. Lots of stairs, but elevator helped. Walk to beach is generally flat, paved/boardwalk, a little distance but not terrible. Beach not crowded and mostly residential. Pool has nice shallow end for kids. Back yard generally private. Two grills. Neighborhood is well kept and quiet. Overall, great place and experience for a large group with infants to 70y/o. Would book again! * Definitely some minor oddities for a new build/new rental though - no broom, some basic kitchen amenities/utensils lacking, walls and cabinets easily scuffed, missing flooring on stairs, trim missing or broken, doors that are difficult to lock, paint trim tape still in place, crooked door handles, light fixtures with tags still on them or missing bulbs, wallpaper peeling near sinks, etc. Minor things yes, but a pricey stay/house suggestive of a time crunch to get to market without oversight of the smaller details & week to week upkeep
2023 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 2 日)
Hi Charles! We are glad to hear that you guys enjoyed your stay with us. We do apologize for the minor things you had going on while staying with us and hope we can host you again in the future.
宿泊者限定の口コミ

2/10 (非常に不満)

JOYCE H.

良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション

Beautiful house, horrible customer service

Be aware of the dismal customer service provided by Kee's properties. We had issues with check in, elevators stopped working, no propane in barbecue, unable to obtain WiFi password. The house was not clean, dust balls under bed, cookies and pretzels under the couch cushions. The emergency contact turned off phone at 10pm, before issues were resolved.There is no way to directly communicate with a human being, only leave a message and wait for a call back. I had senor citizens with copd in 100 degrees heat because of inoperable code & elevator problems. They sent maintenance 2 days later!!! When I asked to speak to supervisor, they asked me to accept a discount on a future trip, rather then try to fix the problems or let upper management become aware of the incompetence of the staff. I have stayed at over 50 rentals around the US and Europe, I have never witnessed such terrible management. Kees properties only acknowledgement or apology was to send a legal document offering us minimal financial compensation if we agree to not publicly say or write anything negative about Kees properties.That may be why there are no negative reviews (or else the rumors that vrbo does not print negative reviews is true). We'll see if this gets published..Google Kees Properties and you will see many complaints, including better business bureau. I wish I did before I booked with them. You have been warned.
2023 年 8 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hi Joyce. We would first like to start off by apologizing for any inconvenience you may have experienced during your stay with us. Per the notes in your reservation, we do see that work orders were made when you reached out with your concerns. Our Hatteras manager confirmed that the elevator was operating prior to your arrival and was no longer working after your departure. When the work order was placed, a KEES Vacations representative came out to resolve this issue again. As for the propane tank, we did get one delivered to you as well. We do apologize if it took us some time to get out there with it. As for the Wi-Fi and cleanliness, had we known there was an issue we would have been happy to rectify these issues as well. Reading over the notes again, it does appear that our staff has communicated with you via phone and VRBO through your entire stay. We did try to compensate you at the end of your stay, however, you did decline. We hope that you have the stay in the future that you deserve.
宿泊者限定の口コミ

10/10 (非常に良い)

Michael A.

2025 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 22 日)
Hi Michael, thank you for your review! We are happy to see that you enjoyed your stay with us. We hope to host you again in the future!
宿泊者限定の口コミ

2/10 (非常に不満)

Willie Mae W.

2025 年 4 月に 4 泊滞在

オーナーについて

オーナー : KEES Vacations

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言語 :

英語
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