First, I want to be clear that Mila and the condo are great. The location is conveniently located. Parking was plentiful and well lit. We never felt unsafe or isolated. Just a short walk from the parking lot to the elevators and a few doors down from the elevators when you arrive on your floor. The view was exactly as it is represented in the photos. When you sit on the lanai, you have a great view of the beach and the pool area. Sugar Beach Resort is immaculately maintained by a grounds crew. We saw them working hard every morning to clean the pool, check chemicals, clean the sidewalks and lawn (which is like a golf course). The other guests appeared to primarily be adult couples and retirees, which made for a pleasant and quiet environment. The beach area is a quick walk from the elevator, down a sidewalk, past a shower, and onto the soft, sand beaches. (We found that it's called sugar because of the powdery texture of the sand.) The condo itself was very convenient and we loved that everything was tile, which made it much more clean and sanitary than carpet. The washer and dryer worked great and made our stay so much easier. The oven wasn't working when we were there, so we didn't get to use that, but the stovetop worked fine. The kitchen had a blender, rice cooker, some sheet pans, a pot big enough for pasta, some knives and cutting boards, and LOADS of dish sets. We bought/left a new nonstick pan, colander, and some cooking utensils for the next guests. The cleanliness rating is a reflection of the property management or housekeeping company only. It was not the owner's fault, but whomever is cleaning is not doing so thoroughly. The fridge and freezer smelled very stale (we bought some baking soda to put in there that will hopefully help, but it wasn't working by the time we checked out). We swept several times a day to keep the room tidy, but our feet were filthy by the end of the day. I suspect the Swiffer in the closet is the only thing being used on the floors and it's just pushing the dirt around and not actually cleaning the tile. There was dried food left on many dishes and utensils (I'm guessing previous guests did not wash the dishes before putting them in the dishwasher). Again, these are NOT the owners fault, just issues we ran into. Also the beach equipment is in a closet located outside in the hallway, not in the room. We left two nice-sized body boards in there for people to use and someone had two great beach chairs inside!