1 star for this stay is too generous. The apartment and experience, was nothing like the pictures.
The apartment is outdated, and dusty, the beds felt like you were sleeping on cardboard. The bathroom and kitchen were infested with ants. We worked from the apartment for a few days and the Wi-Fi is spotty. Had to work from coffee shops after the first few hours. (Don’t expect to have service in the apartment either)
Each apartment is given a golf cart, on the first day we called about ours to see if they could switch it out due to bad brakes. They refused, the next day the brakes failed coming down a hill. We rented our own golf cart after this incident.
I travel about 200 nights a year as a travel blogger and this was by far the worst stay and experience I’ve had anywhere.
For the amount you pay for this stay, you assume a certain level of hospitality. Not only does this apartment fall below that level, they fall below the level expected of any establishment for any price.
Once this horrendous stay concluded. We assumed the worst was over. Nope. The property charged additional cleaning fees on top of the fees already paid initially for cleaning.
In conclusion, this listing and the management company are unethical, with hidden and surprise charges as well as inaccurate apartment listings. If you plan on staying here do yourself a favor for piece of mind and pick literally anywhere else on the island.
I will be filing a claim with the better business bureau on this institution for their unethical practices.