< 1 Mi to Beach! Family-Friendly Galveston Home

Thank you for sharing your feedback. We're sorry to hear about the issues you encountered during your stay. The property was treated for pests only a few weeks prior, so we're addressing this concern with our pest control provider to ensure it doesn't happen again. We are also aware of a detached couch cushion and are working on a replacement, and we'll be following up with our cleaning crew about the pullout bed not being properly cleaned before your arrival. Regarding check-in information, we recognize that our contact details were not included in the correspondence you received, and we're correcting that so future guests have direct access to reach us. We appreciate you bringing these things to our attention so we can make improvements for future stays.

Thank you for sharing your feedback. I’m sorry to hear the home did not fully meet your expectations, and I appreciate you taking the time to note both what you enjoyed and where improvements could be made. I’ll be staying at the home at the end of the month and plan to replace some pillows, add cookware and a new can opener, and address the ceiling fans. Guest feedback like this is helpful as I continue working to make the home more comfortable for future stays.

From the owner: “I’m very sorry this guest’s experience did not meet expectations. The property is on a regular pest control schedule, and additional treatments have been completed to ensure the home remains clean and comfortable. My team has also reviewed cleaning and maintenance procedures, including vent and shower checks, to make sure everything is guest-ready. I appreciate the feedback and remain committed to providing a well-cared-for space for future visitors.”