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Thank you for your review! So happy to hear you enjoyed your time with us here on the Gulf Coast! We look forward to hosting you again in the future! – Your Southern Team

Mario, thank you for reviewing you stay. We hope to host you again in the future, we could assist in finding other properties with heated pools. Kind Regards, -Your Southern Team

Thank you for your review and feedback. We are glad to hear you had a great experience with us. We hope to host you again soon here on the Gulf Coast! Your Southern Team.

Thank you for your review and this feedback Katie. We will certainly check to make sure the mattresses are still in good condition and we do apologize if they did not meet our comfort level. We have shared your review with management and will work with the owner to make any updates. We hope to see you again in the future. Kind Regards, Southern Team

Andrea, Thank you for your review. We are happy to hear that you had a wonderful stay overall, and we will be sure to let management know about the beds needing replacing. Come back and see us again next year!

Hello Priscilla, thank you for your review. We have to agree Waterscape is one of the best locations on Okaloosa Island (location, amenities, in-room conveniences)! We are glad you were able to figure out the parking situation. We will pass this information along to our management staff to see if we can implement your suggestions. We also have a 24/7 call center so that if you get caught up in a situation such as that we would be able to assist you a bit faster. Thank you for allowing us to host you! We hope you decide to come stay with us again on your next trip to the Emerald Coast. Kind Regards, Your Southern Team

Hello Hayley, Thank you for your review and feedback. We do apologize that there were these inconveniences that did hinder your stay here with us. We do want to reassure you that this is not the Southern standard that we hold ourselves to and do invite you back to experience this yourself! We hope that you come back next year for another memorable vacation and a true Southern 5 star stay! Kindest Regards, Your Southern Team

Thank you for your feedback and bringing these issues to our attention. We here at Southern pride ourselves in providing quality guest services and products to our guest. Our 24 hours Guest Service Team is always available to assist with any issues. We would like to ask in the future, to please let us know if any issues come up so we can quickly address them and get your stay with us back on track. We look forward to hosting you again here on the Gulf Coast. – Your Southern Team.

Thank you for reviewing your stay, we are thrilled to hear how much you enjoyed your stay. We hope to host you again soon! Kind Regards, -Your Southern Team

Thank you for reviewing your recent stay, we hope to host you again soon! Kind Regards, -Your Southern Team

Thank you for your review Julie! We are thrilled that you enjoyed your vacation and would love to have you join us again.

Thank you for this review Gina. We are so happy to hear that you enjoyed your vacation and do wish we would have known about these concerns during your stay. We would have been happy to to address all of this for you and we will absolutely look into all of this. Thank you for this feedback and we would love to see you again in the future. Kindest Regards, Your Southern Team

Hi Robyn, We love hearing about a great family vacation! We are delighted to know your family had a fantastic time and loved the pool and splash pad. Thank you for your review! We hope to see you again next year! ~ Your Southern Team

Hello Kenneth, Thank you for your review. We are pleased to hear you had a great stay. Please come back again soon for another relaxing vacation! ~Your Southern Team

Thank you for this review Tammy. We loved hearing that you enjoyed your vacation and are so happy that the condo worked well for your family. We are happy to report that we are working with the owner to get all of the mattresses replaced. We would love to see you again in the future! Kindest Regards, Your Southern Team

Hi Julie, Thank you for sharing the positive review. We are glad that you keep returning to Waterscape. Hope to see you again in the near future! ~ Your Southern Team

Thank you for this review Breanne. We are so happy to hear that you enjoyed your vacation. We agree that the Waterscape Resort is amazing! We will definitely take a look at all of the mattresses to make sure they are still in good condition. All of our properties are furnished to the individual owner's comfort level. We apologize for the housekeeping issues you found and have addressed the team involved to make sure nothing is overlooked in the future. We certainly hope we will see you again in the future! Kindest Regards, Your Southern Team

Hi Scott, Thank you for this review and we are so happy to hear that you enjoyed your vacation! We have forwarded your feedback on and are pleased to report to updates are in the works and the floors have been replaced. We hope to see you again soon! Kindest Regards, Your Southern Team

Thank you for this review Jo-Anna. We are absolutely thrilled to hear that you enjoyed your vacation and the condo. We would love to help you plan your next vacation to Waterscape! Kindest Regards, Your Southern Team

Hello Travis, Thank you for the great feedback. We are thrilled to hear you enjoyed the view and our lovely beaches. We apologize that the condo was lacking a few items. We will have that addressed right away. We will also review the comfort level of the mattress. The comfort level is based on owner preference and will be replaced if it is found to be in poor condition. We hope to see you again on your next trip to the Emerald Coast. Thank you, Nicole

Hi Melissa, Thank you for taking the time to review your stay at Waterscape #619A. We are happy to hear that you found everything to be clean and enjoyed the location. Thank you for reporting the issues you had with the TV to us. Thankfully it only required changing the TV to the correct HDMI setting and you did not have to be in the property for it. We are happy to report that the living room furniture has been updated this off season! Hoping to see you again soon so you can see it for yourself! Kindest Regards, Your Southern Team