Bella Sirena C802 – Resort Condo, Sandy Beach

Thank you for your kind review! We’re happy to hear you enjoyed the property and had a great experience with our management team. We truly appreciate you choosing Oceano Rentals and hope to welcome you back soon!

Thank you so much for your kind review! We’re delighted you enjoyed the beautiful views and found the rooms clean and comfortable. It was a pleasure hosting you, and we hope to welcome you back to Rocky Point soon!

Thank you for your feedback. We’re glad you enjoyed the location, but sincerely apologize that the cleanliness did not meet your expectations. We’ll share your comments with our housekeeping team for follow-up.

Thank you so much for your amazing review! We're thrilled to hear you enjoyed the condo and the resort setting. It means a lot to know you'd recommend it — we’d love to welcome you back anytime!

Hello James, Thank you so much for the wonderful review! We’re so glad you had a great experience at C-802 and that our team could help make your stay smooth and enjoyable. It means a lot to hear it's a 10 out of 10! We’d love to welcome you back anytime! Warm regards, Chuck

Thank you for your feedback. We’re glad to hear you found the condo very clean and the kitchen well stocked. We also appreciate you letting us know about the refrigerator and freezer temperature, as well as the instructions provided. We understand how important proper cooling is during your stay, and we’ve shared this with our maintenance team so it can be checked and addressed promptly. Thank you again for bringing this to our attention. We hope to have the opportunity to host you again in the future!

Thank you for taking the time to share such detailed feedback. We’re glad you enjoyed Bella Sirena’s beautiful property, appreciated the staff, and found the unit spotless. However, we sincerely apologize for the frustration caused by the non-functioning grill, TV, refrigerator, freezer, and Wi-Fi. We understand that these amenities are an important part of the overall experience, especially given the price of the rental. We take your comments seriously and will be reviewing these concerns with our maintenance team and property owner to address the necessary improvements. We appreciate your honest feedback and the opportunity to improve our guests’ experience.

Thank you for taking the time to share your feedback. We're truly sorry your stay didn’t fully meet your expectations. We want to clarify that we made multiple attempts to reach you prior to check-in through both the VRBO platform and phone calls (including voicemails), but unfortunately did not receive a response. This made it difficult to assist you promptly upon arrival. Regarding the concerns you raised about the towels, hot water, and cleaning, we’ve addressed those with our team to ensure everything is up to standard. As for the decor, this is the first time we’ve heard concerns about it, and this unit is in continuous occupancy with many satisfied guests over time. We appreciate your honest feedback and hope to provide a better experience in the future.

¡Muchas gracias por su confianza y por visitarnos tantas veces! Nos alegra saber que siempre disfruta su estancia. Lamentamos el inconveniente con el refrigerador y compartiremos sus comentarios con mantenimiento. ¡Esperamos recibirlo nuevamente pronto!