Communication was a mess from the start. Management wasn’t sure who would meet us day one, one of 3 persons.
Upon arrival, the unit was hot and smelled of cigarette smoke.
Listed as non smoking, but there is an ashtray on the patio for guests to use.
After management left, the issues with this unit became apparent.
Soiled bedding, the pillows and mattress topper were heavily stained with urine and other bodily fluids. dirty walls, thick dust on the headboard and behind the bed, clogged shower drain, dirty dishes, dirty cutlery, dirty drapery, dirty throw cushions with food and pet hair, problems with the washing machine, hot water in the kitchen, AC unit in the bedroom didn’t work due to a tripped breaker, the dishwasher did not work and was never fixed.
I spoke with the owner directly, who offered to have a bedspread shipped to replace the soiled one. She indicated that management had sent the one currently on the bed out it to have the stain boiled out of it, but that it did not remove the stain.
We washed the bedspread and miraculously the stain was gone, leaving us to believe it was never cleaned.
There was never an offer to have housecleaning come back in to clean.
The maid came after the second week but many things were still left unclean. The bedding she placed on the bed this time, had blood stains on them.
Other issues to be aware of are,
Management entering the suite without notice, and being very slow to reply or acknowledge emails. You could wait up to a week.
We have stayed in this building before, and have stayed at numerous properties in the Romantic Zone for over a decade with no issues.
This is the only time I have felt it necessary to warn others.