I will start by saying that the property itself was lovely, in good condition, very clean and in a quiet neighborhood with quick access to the freeway, grocery, pharmacy, etc. The home was well stocked with everything we needed, which was appreciated. What I did not like was the extensive check in process which was done in person with the property owner. I have stayed at multiple vacation rental properties in the past, and have never actually met a property owner/manager in person, let alone to have had to spend 1 hour plus with them going over every detail of the home. Some people may appreciate the hands on approach, but I felt it was intrusive. The owner literally went through the entire book with us step by step, and made sure we understood all of the things that could break in the house if we didn't operate them properly (i.e. put the couch recliners down using the handle, the refrigerator door, the chairs on the deck-don't rock in them, the dining room table - don't put anything hot or cold on it that would make a white ring-use these trivets) and what it would cost if we did break them. You also have to remove your shoes before you enter the home. The owner stated that she had to do a lawn treatment and would probably be back the next day, but would text me first (she didn't come that I know of, but really?). The owner also pointed out that there was an already open bag of ice in the freezer left behind by someone, and that we could use it if needed. The next day, the owner texted and called me multiple times to find out if we were at the house because she needed to get that bag of ice. When I said "I don't think that will be possible-we are in the middle of our rental period", she became insistent that she had to have that ice. The property suited our needs fine, but I would not recommend it for anyone with small children. There are some toys which were nice for the visiting grand kids, but the worry of them breaking something in this house was too much for a repeat rental for us. For a family with teenagers or only adults, it would be great if you don't mind the rules and check in. We are a very respectful and clean family, but I honestly feel that if the owner is so concerned about maintaining the condition of the possessions in the home, she probably should not be in the vacation rental business.