Chalet Colusa | Panoramic Mountain Views, Private Hot Tub, Fire Pit & Fireplace

Hi Eduardo! Thank you so much for your kind review! We’re so happy to hear the house was a perfect fit for your family and that everything was clean and working well. And we agree — the location is hard to beat! We’d love to welcome you back for another Big Bear getaway soon!

Hi, Jennifer! Thank you so much for your kind words! We’re thrilled to hear you and your family had a wonderful pre-Thanksgiving holiday and enjoyed the amazing view. It’s always a pleasure to host families creating special memories together. We hope to welcome you back for another fantastic stay in the future. Wishing you and your loved ones a very Happy Thanksgiving!

Hi Hope, Thank you for sharing your detailed feedback. We’re glad you enjoyed the amazing views, but we’re sorry the home did not meet your expectations. We appreciate you bringing the concerns about the bedding, musty odors, cleanliness, and dishwasher to our attention and will share this feedback with our team for review. We also understand your concerns regarding the exterior cameras and their placement. Thank you again for helping us identify areas that may need improvement.

Hi Meghan! Thank you for your feedback! We're glad you enjoyed the property, the beautiful views, and the well-stocked kitchen. We apologize for the hot tub's cleanliness and will ensure this is addressed for future guests. We’d love to host you again!

Hi Merage! Thank you for sharing your feedback. We’re sorry that the home didn’t meet your expectations and that you encountered items that were broken or not functioning properly. That isn’t the standard we aim to provide. We’ve escalated this issue to our maintenance team and the homeowner for a thorough review, so that repairs and updates can be prioritized. We’ll also re-check the listing to ensure it accurately reflects the home’s current condition. We appreciate you bringing this to our attention and hope we can welcome you back for a much-improved stay.

Hi, Joell! Thank you for sharing your experience! We're so happy to hear you had a wonderful time, and that the cabin provided everything you needed for a comfortable stay. It's great to know that the little touches, like the pancake syrup, were helpful! We're glad the spa added to your enjoyment, and appreciate you mentioning the driveway and steps for future guests. We're thrilled that you found the perfect pan too! We’d love to host you again anytime. Thanks again for choosing our cabin!