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Aparthotel

Apartahotel Cristales

Aparthotel in Cali with free breakfast and a 24-hour front desk

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Photo gallery for Apartahotel Cristales

Exterior
Indoor pool
Front of property
Room
Balcony view

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$29
All fees included
Aug 15 - Aug 16

Explore the area

View in a map
8-75 Cra. 28, Cali, Valle del Cauca, 760043
  • Cali Zoo
    ‪19 min walk‬
  • Olympic Stadium Pascual Guerrero
    ‪20 min walk‬
  • Chipichape Shopping Center
    ‪8 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪28 min drive‬

Choose your unit

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Private kitchen

Classic Room

  • 323 sq ft
  • 10 bedrooms
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Double Room, Mixed Dorm

Room

Basic Double Room, Mixed Dorm

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms

Room

Premium Apartment, 2 Bedrooms

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Cali

Tejares - Cristales, a neighborhood in Cali, is home to Apartahotel Cristales. Travelers who have shopping on the agenda can visit Chipichape Shopping Center and Unicentro Shopping Center. Cali Zoo and Granjalandia are also worth visiting.

What's nearby

  • Dog Park - 8 min walk - 0.7 km
  • Cali Zoo - 19 min walk - 1.6 km
  • Olympic Stadium Pascual Guerrero - 20 min walk - 1.7 km
  • Imbanaco Medical Center - 4 min drive - 1.9 km
  • Chipichape Shopping Center - 8 min drive - 5.4 km

Getting around

  • Dauga Station - 46 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 36 min drive

Restaurants

  • ‪Florencio Ritual De Sabores - ‬10 min walk
  • ‪Bbc La Bodega - ‬7 min walk
  • ‪El Arca De Pascual - ‬9 min walk
  • ‪Fusion Wok Parque Del Perro - ‬10 min walk
  • ‪San Antonio pizza - ‬8 min walk

About this property

Apartahotel Cristales

Aparthotel in Cali with free breakfast and a 24-hour front desk
Along with an indoor pool, this aparthotel has concierge services and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Each apartment features free WiFi, a TV, and a safe.
Apartahotel Cristales offers 17 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Recreational amenities at the aparthotel include an indoor pool.

Amenities

Pool
Breakfast included
Free WiFi
24/7 front desk
Housekeeping

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 100 per person, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM

Frequently asked questions

Does Apartahotel Cristales have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Apartahotel Cristales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartahotel Cristales?

This property doesn't offer parking.

What time is check-in at Apartahotel Cristales?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Apartahotel Cristales?

Check-out is at 10:00 AM.

Where is Apartahotel Cristales located?

Located in Tejares - Cristales, this aparthotel is within a 15-minute walk of Dog Park, University of Valle, and Los Cristales Outdoor Theater. Jorge Garces Borrero Departmental Library and Panamericano Park are also within 1 mi (2 km).

Apartahotel Cristales Reviews

Reviews

5.4
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
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Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

5.4/10

Communication

Reviews

2/10 Terrible

Juan

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Liked: Cleanliness

Did not meet expectations! Call before you book.

Our experience was less than satisfactory. Room Preparedness: Upon arrival, the staff seemed unprepared for our check-in, despite our reservation. The room lacked basic amenities such as towels, shampoo, and soap, which we had to request separately. Facilities: The air conditioner functioned well, providing relief from the heat. The room was adequately sized for the price point, however you could hear everything from the room below, leaving no privacy. THERE WAS NO HOT WATER throughout our 9-day stay. We were informed that the building’s pipes had been damaged for about two months, and there was no fix offered. This crucial information was neither mentioned in the hotel’s listing nor communicated upon our arrival. The cold water was particularly uncomfortable, and we would have chosen other locations if we knew. We experienced a random power outage lasting a couple of hours, which was inconvenient but did not disrupt our plans generally. The toilet became clogged and broken, and despite informing the staff, it remained unusable for three days without any resolution. This lack of prompt attention to basic maintenance issues was unacceptable and contributed to our decision to leave a day early. While we did not expect luxury accommodations, we anticipated basic services to be in place. The combination of unpreparedness, lack of essential amenities, and unresolved maintenance issues were unpleasant. We would not recommend unless significant improvements are made.
Stayed 9 nights in Dec 2024

10/10 Excellent

Alexa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fueron muy atentos todo el personal y muy amables lo recomiendo muchísimo
Stayed 5 nights in Oct 2024