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Once21 Apartments

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Exterior
Exterior
Room
Bathroom
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

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H. Colegio Militar No 1121, Col. Ayuntamiento, Guadalajara, JAL, 44620
  • Place, Midtown Jalisco
    ‪5 min walk‬
  • Place, Punto Sao Paulo Shopping Center
    ‪10 min walk‬
  • Place, Guadalajara Country Club
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪27 min drive‬

Choose your unit

View all photos for Basic Apartment, Multiple Beds

In-room dining

Basic Apartment, Multiple Beds

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Apartment, 2 Bedrooms

Living area

Basic Apartment, 2 Bedrooms

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 7
  • 5 Single Beds

View all photos for Basic Apartment, 1 Queen Bed with Sofa bed

Living area

Basic Apartment, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Once21 Apartments

A rooftop terrace, dry cleaning and laundry facilities are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area.
Once21 Apartments offers 3 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Guadalajara apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000 per stay
  • Cleaning fee: MXN 464 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Parking height restrictions apply

Frequently asked questions

Is Once21 Apartments pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 200 per pet, per day. Service animals are exempt from fees.

How much is parking at Once21 Apartments?

Self-parking is free at this property.

What time is check-in at Once21 Apartments?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Once21 Apartments?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Once21 Apartments located?

Situated in Guadalajara, this apartment building is within 1 mi (2 km) of Midtown Jalisco and Avienda Chapultepec. Punto Sao Paulo Shopping Center and Guadalajara Country Club are also within 15 minutes. Circunvalación Country Station is 21 minutes by foot and Avila Camacho Station is 23 minutes.

Once21 Apartments Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 40 reviews
Rating 8 - Good. 6 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Communication

Reviews

Verified

10/10 Excellent

Jihong

Liked: Cleanliness
Convenient location. Helpful staff.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Property is in a Farley decent area 8 min. walk to a amazing Steak House the property can use a little upgrades overall was great!!! The Host Sara is very quick to respond to any questions..
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Cindy Yu Hwei

Liked: Amenities, communication
Nice appointment in quiet neighborhood. Mold in one of the bathroom caused respiratory issues.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

MUL-DO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Una propiedad donde sin duda volveríamos a regresar mi esposo y yo, todo excelente nos gustó mucho el lugar y la confianza que nos brindaron
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dámaso Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bonito el departamento y cerca de vialidades principales y atractivos turísticos.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ericka Alejandra

Liked: Property conditions & facilities, communication
Esta muy bien, muy agradable solo la regadera principal estaba tapada, y falta de limpieza en la regadera. Esta muy amplio y muy bien ubicado. Falta que digan que los articulos de limpieza estan por la terraza para poder hacer el aseo
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

ulises

Liked: Cleanliness, property conditions & facilities, communication
Muy buen depa muy cómodo para la familia con todos los servicios y muy seguro
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, excelentes instalaciones, la zona muy buena, baños limpios, recamara grande, todo en general excelente
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE!!! ☆☆☆☆☆

FUE UNA EXPERIENCIA INIGUALABLE! LA ATENCIÓN Y SERVICIO FUERON DE LUJO (NIVEL 5☆) CON UNA EXCELENTE BIENVENIDA Y GRAN DISPONIBILIDAD DE CUBRIR NUESTRAS NECESIDADES... FUE COMO ESTAR EN CASA! Y ESO HIZO DE NUESTRO VIAJE NEGOCIOS, EL MÁS PLACENTERO Y AGRADABLE!!! GRACIAS MIL!!! Y UN "GRACIAS" MUY ESPECIAL A FANY, QUIEN FUE LA RESPONSABLE DE DARNOS EL MEJOR TRATO!!!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Solo estuvimos una noche pero todo muy bien, gracias, departamento muy bien equipado, la cocina y nos recibieron muy cordialmente y nos dejaron unas galletitas, juguitos y cápsulas para café, excelente!
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
excelente ubicacion, instalaciones limpias y adecuadas, muy recomendado
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio, limpieza, atención, seguridad y tranquilidad.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, excellent location!

Great place! Very centrally located. We stayed in the 1 bedroom, Apt 1. There were 3 of us and we were very comfortable. We had daily maid service and loved how it had a full kitchen. Also, the upstairs terrace is beautifully decorated and complete with a BBQ grill, large cooler and plenty of seating!! I hope to stay here again on our next visit.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Jose T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin recepción. Oportunidad de asegurar el check in

Llegué por la noche al establecimiento y no pude contactar a persona alguna para ingresar en su número de teléfono, lo cual me obligó a hospedane en otro lugar la primer noche. La persona que hace la limpieza dejó las llaves en un candado pero no me enviaron ni dejaron mensaje alguno con información al respecto, a pesar de que tenían mi número celular. Para compensar, Vicente (dueño del establecimiento quien reside en el extranjero), de palabra sólo me ofreció una noche de cortesía a hacer efectiva en el futuro, pero no me devolvió el costo de la primera noche ni compensación adicional alguna. De nada sirve que el establecimiento esté en buenas condiciones en general, si los huéspedes se quedan en la calle.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesom place

Love the place
Stayed 3 nights in Oct 2018
Verified

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Departamentos muy agusto

El departamento muy bien con muy buenas instalaciones tal cual como aparece en las fotos Lo único es que el estacionamiento es un poco reducido
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca centro Guadalajara

Departamento cerca centro dé Guadalajara de fácil acceso
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the things that I liked the most was the all out hospitality of the person who received us. Very friendly and polite. My family and I really enjoyed our stay. I highly recommend it.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

yvonneW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana para disfrutar

El lugar es maravilloso, Vicente es uno de lo mejores Hostes que he tenido, muy recomendable el lugar, la zona es muy tranquila y una de la mejores, puedes ir caminado a varios lugares. Los departamentos son increíbles. Es como no salir de casa.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel like my house. My experience was great and very good.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regresare pronto, muy comodo

El edificio es pequeño pero los apartamentos son bastante espaciosos, espero regresar pronto.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo departamento

Todas las comodidades de un hotel, en la libertad de un departamento
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Armandouy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent we will be very happy to return here again!!!
Stayed 1 night in May 2018
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente lugar, cómodo, amplio, bonito, seguro, lo recomiendo totalmente.
Stayed 4 nights in Apr 2018
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful apartment with a magic terrace. Super nice staff!

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