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Aparthotel

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park

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Photo gallery for Randor Residence Tokyo Suites

Exterior
Front of property
Room
Reception
Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
£47
additional charges may apply
8 Feb - 9 Feb

Explore the area

View in a map
4-37-1 Arakawa, Tokyo, Tokyo Prefecture, 116-0002
  • Place, Nippori Textile Town
    ‪14 min walk‬
  • Place, Sumida River
    ‪15 min walk‬
  • Place, Yanaka Ginza Shopping Street
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪40 min drive‬

Choose your unit

View all photos for Family Suite, 3 Bedrooms

Living area

Family Suite, 3 Bedrooms

  • 883 sq ft
  • 1 bedroom
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed, 7 Single Futons and 1 Single Sofa Bed

View all photos for Deluxe Suite, 3 Bedrooms

Living area

Deluxe Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 883 sq ft
  • 1 bedroom
  • Sleeps 12
  • 4 Single Beds, 7 Single Futons and 1 Single Sofa Bed

View all photos for Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

Room

Romantic Studio Suite, 1 Queen Bed, Non Smoking, Hot Tub

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Comfort Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Living area

Luxury Studio Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Futons

View all photos for Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Room

Executive Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

Living area

Premium Studio Suite, Multiple Beds, Non Smoking, Hot Tub

  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Futons

View all photos for Exclusive Suite, Multiple Bedrooms, Accessible

Living area

Exclusive Suite, Multiple Bedrooms, Accessible

  • 883 sq ft
  • 1 bedroom
  • Sleeps 12
  • 2 Single Beds, 1 Double Bed and 8 Single Futons

View all photos for Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

Room

Presidential Studio Suite, Non Smoking, Refrigerator & Microwave

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 10
  • 2 Double Beds and 6 Single Futons

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About the area

Tokyo

Located in Arakawa, a neighbourhood in Tokyo, Randor Residence Tokyo Suites is near a train station. Tsukiji Outer Market and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ueno Zoo and Shinjuku Gyoen National Garden. Tokyo Disneyland® and Tokyo DisneySea® are not to be missed.
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What's nearby

  • Nippori Textile Town - 14 min walk - 1.2 km
  • Sumida River - 15 min walk - 1.3 km
  • Joyful Minowa Shopping Street - 19 min walk - 1.7 km
  • Yanaka Ginza Shopping Street - 5 min drive - 2.4 km
  • Ueno Park - 6 min drive - 2.5 km

Getting around

  • Machiya Station - 6 min walk
  • Machiya-ekimae Station - 7 min walk
  • Tokyo (HND-Haneda) - 47 min drive

Restaurants

  • ‪しばらく 町屋店 - ‬3 min walk
  • ‪中華 華心苑 - ‬6 min walk
  • ‪フレッシュネスバーガー - ‬5 min walk
  • ‪麺屋 愛心 TOKYO - ‬6 min walk
  • ‪日高屋 - ‬6 min walk

About this property

Randor Residence Tokyo Suites

Aparthotel in Tokyo, near Ueno Park
Along with concierge services, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment offers a washing machine and a fridge, plus free WiFi, free wired Internet and a flat-screen TV. Added amenities include a microwave, a stovetop and an electric kettle. Limited housekeeping is available.
Randor Residence Tokyo Suites offers 11 air-conditioned accommodations with complimentary slippers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Tokyo aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Our prices include all fees. No hidden fees.

Amenities

Washing machine
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Randor Residence Tokyo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Randor Residence Tokyo Suites?

Randor Residence Tokyo Suites doesn't offer parking.

What time is check-in at Randor Residence Tokyo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Randor Residence Tokyo Suites?

Checkout is at 11:00 AM.

Where is Randor Residence Tokyo Suites located?

Located in Arakawa, this aparthotel is 0.8 mi (1.2 km) from Sumida River and within 3 miles (5 km) of Sensoji Temple and Tokyo Skytree. Ueno Park is 1.7 mi (2.8 km) away. Machiya-ekimae Station is 7 minutes by foot and Machiya-nachome Station is 9 minutes.

Randor Residence Tokyo Suites Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 117 out of 266 reviews
Rating 8 - Good. 63 out of 266 reviews
Rating 6 - Okay. 49 out of 266 reviews
Rating 4 - Poor. 13 out of 266 reviews
Rating 2 - Terrible. 24 out of 266 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Communication

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hotel, love the location in the residential area. Super quiet and just peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort, communication
Very good hotel! Although it's a bit far from the city center, it's really easy to take the metro and get there. The rooms are amazing! The beds are really soft
Stayed 6 nights in Oct 2025

10/10 Excellent

miyuki

Liked: Cleanliness, property conditions & facilities, communication
Very nice place near the station
Stayed 6 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities, communication
Awesome
Stayed 13 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my second time staying at this hotel. The rooms are good size with large eating area. Our first room had a defective air conditioner but they quickly changed us to another room which is ok. The front desk was helpful. We enjoyed our stay here very much b
Stayed 8 nights in Sep 2025

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was walking distance to the train stations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, well worth the price
Stayed 2 nights in Jan 2025

8/10 Good

leizl

Liked: Cleanliness, room comfort, communication
everyday they provide clean and new towels
Stayed 6 nights in Aug 2025

6/10 Okay

シュンケツ

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is cheap and quiet convient in transportation. However, there's no elevator for second floor, if you have large luggages, make sure you won't get second floor rooms in advance...
Stayed 3 nights in Aug 2025

10/10 Excellent

Korrie

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very enjoyable for our family vacation!!
Stayed 6 nights in Sep 2024

8/10 Good

Deo Gene

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Randor Residence! It was very convenient for our family of five. The location is excellent — just a short walk to the train station, convenience stores, laundry facilities, and a great selection of restaurants. Everything we needed was close by, making our stay comfortable and stress-free.
Stayed 4 nights in May 2025

6/10 Okay

Shuyi

Liked: Cleanliness, property conditions & facilities, communication
The property is not well maintained. I had a room with stained walls and a sunken couch. The pillows also had stains on them. The pro to the property, is that it's in a quiet location with the bus stop just outside and the subway a few minutes walk away. It also has a convenience store right across.
Stayed 3 nights in Oct 2025

10/10 Excellent

Arjun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was walkable distance from the location which help lots with time management
Stayed 7 nights in May 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room had numerous holes on the walls, stains on the couch, dirt, and significant amounts of mold on the curtains. The hotel refused to change me rooms. I was unable to stay at the hotel. Do not book.
Stayed 5 nights in Sep 2025

8/10 Good

Jennifer

Liked: Communication
Great location. Great customer service. Wish the room would be more updated (furniture, beddings, floors, etc). Towels were a bit dingy and could use an update too. Our windows faced the main road and it was loud. Tried to seal the windows shut but seemed like some were not working properly. Because of this, there wasn’t a tight seal and the condensation from outside made the windows wet with water. Other than that it’s such a great place for families and convenient to have 7-11 right across the street!
Stayed 3 nights in Oct 2025

10/10 Excellent

gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very spacious and modern. We loved that it had a full size fridge, stove, and microwave. The beds were comfortable as well.
Stayed 4 nights in Apr 2025

6/10 Okay

ZHOU

Liked: Amenities, communication
We stayed in a 8 people room, it's very large and reasonable price. But the washing machine is quite dirty, I can see the clean bag is black and full of dust. Also the pillowcase is also a bit smelly.... But consider the price, it's okay.
Stayed 2 nights in Aug 2025

8/10 Good

Jordan

Liked: Cleanliness
7/11. The room was clean and comfortable
Stayed 3 nights in May 2025

8/10 Good

ALLEN

Liked: Room comfort
It was a great stay at Randor Suites. The bathroom has an automatic filling soaking tub and shower. The room was large and easily accommodated the three adults. The kitchen was small, but usable. The washing machine works, but need to hang dry the clothes. Overall, a good place to stay and for the reasonable price.
Stayed 13 nights in May 2025

6/10 Okay

LeeAnna

It was close to train stations and restaurants. The property itself was dingy and not well kept up with. The city me in Kyoto was amazing and I was hoping for the same experience.
Stayed 3 nights in Jun 2025

8/10 Good

Thuy

Liked: Cleanliness
Nice space a bit dusty and broken floor and stain on the couch was a damper. Close to station
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very big space, confortable beds, nice big dinning table, clean.
Stayed 1 night in Apr 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities, communication
Property was great. Would definitely book again.
Stayed 9 nights in Oct 2024

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities, communication
The place is clean and close to the train station, 7-eleven
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, room comfort, communication
Location was alittle but further then expected The train noise was hard The size was Fantastic for a group of 7.
Stayed 4 nights in Jan 2025