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Caroline Serviced Apartments Richmond

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Photo gallery for Caroline Serviced Apartments Richmond

Front of property
Terrace/patio
Room
Reception
Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
S$206
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View in a map
251 Swan St, Richmond, VIC, 3121
  • Place, Church Street
    ‪2 min walk‬
  • Place, Chapel Street
    ‪14 min walk‬
  • Place, AAMI Park
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Choose your unit

View all photos for Standard Studio

Room

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Winter Garden

Room

Studio Winter Garden

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Terrace

Room

Studio Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Winter Garden

Room

One Bedroom Winter Garden

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Terrace View

Room

Studio with Terrace View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom with Balcony

Room

One Bedroom with Balcony

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Living area

Two Bedroom Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony

Living area

Two Bedroom Balcony

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

Room

Two Bedroom Superior Winter Garden

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Terrace

Living area

Two Bedroom Terrace

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premium Apartment

Room

Three Bedroom Premium Apartment

  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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About the area

Melbourne

Located in Richmond, a neighbourhood in Melbourne, Caroline Serviced Apartments Richmond is near a metro station. Chapel Street and Melbourne Central are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Church Street - 2 min walk - 0.2 km
  • Bridge Road - 10 min walk - 0.9 km
  • Chapel Street - 14 min walk - 1.2 km
  • AAMI Park - 19 min walk - 1.6 km
  • Royal Botanic Gardens - 19 min walk - 1.6 km

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪My Oh My - ‬4 min walk
  • ‪Public House - ‬5 min walk
  • ‪Swan Hotel - ‬3 min walk
  • ‪Pizzeria Da Bruno - ‬2 min walk

About this property

Caroline Serviced Apartments Richmond

Along with self parking, this aparthotel has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a Smart TV with cable channels, plus a kitchen with a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a washer/dryer and an electric kettle, and other amenities include free WiFi and a pillowtop bed. Limited housekeeping is available.
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is Caroline Serviced Apartments Richmond pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Caroline Serviced Apartments Richmond?

Self-parking is available for AUD 15 per night.

What time is check-in at Caroline Serviced Apartments Richmond?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Caroline Serviced Apartments Richmond?

Checkout is at 10:00 AM.

Where is Caroline Serviced Apartments Richmond located?

Located in Richmond, this aparthotel is within 1 mi (2 km) of Chapel Street, Royal Botanic Gardens and Melbourne Cricket Ground. AAMI Park and Rod Laver Arena are also within 2 mi (3 km). East Richmond Station is 7 minutes by foot and Burnley Station is 8 minutes.

Caroline Serviced Apartments Richmond Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 160 out of 184 reviews
Rating 8 - Good. 15 out of 184 reviews
Rating 6 - Okay. 7 out of 184 reviews
Rating 4 - Poor. 0 out of 184 reviews
Rating 2 - Terrible. 2 out of 184 reviews

10/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Communication

Reviews

Verified

10/10 Excellent

Andrew

Staff was very helpful and nice. Room clean, comfortable and functional. Definitely would stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, room comfort, communication
Very clean , quiet and comfortable, awesome shower all new appliances very close to hundreds of restaurants and tram stop. Would definitely stay again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hamish

Liked: Cleanliness, amenities, property conditions & facilities, communication
A clean apartment very accessible
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Underground parking easily accessible. Large quiet rooms, friendly staff.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Centrally located. Clean, functional and well priced. I’ll definitely be staying here again.
Stayed 8 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked to stay there again two weeks later
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean spacious room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Our checkin was quick, friendly and professional. Room was spotlessly clean. Underground parking was convenient and easy. Location was perfect - just a short walk to heaps of restaurants in Swan Street. Highly recommend!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property close in the heart of Richmond.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely room. Better than expected.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, room comfort, communication

Fantastic Melbourne accommodation

Fantastic accommodation, excellent location and very good quality. Staff very helpful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for my business trip
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, room comfort, communication
Excellent place to stay for sporting events
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, property conditions & facilities, communication
Great location walking distance to lots of different dinning experiences
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan Margaret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very modern and well equipped unit. Easy access to city via tram or train. Lots of great restaurants nearby.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is quiet, comfortable & well equipped, & very convenient to where we wanted to be. Would stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
Good position in Swan St Clean and tidy
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Lovely clean studio. Great location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love these apartments. Staff are friendly, welcoming and helpful. Nice rooms with everything you need - iron, fully equipped kitchen, walk in shower, big fridge, air -con and ours had a balcony. Also loved having a large lounge which was more than two seats. Close to tram, Coles, plenty of restaurants, coffee shops and a quick tram ride to the city.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, amenities
The property was pristine and in a good location. There is nothing negative about this property.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Had a great overnight stay for my trip to the football. Easy secure parking and accessible to transport. Would recommend a stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Xiang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bed comfort
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, communication
I really enjoyed my stay at this modern, clean and well equiped apartment. Location is excellent and parking very convenient.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
really nice place to stay
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, room comfort, communication

Excellent apartment

Excellent location for this slick and contemporary apartment. The furnishings are top class and the apartment has everything you would need for a comfortable stay. Recommended.
Stayed 5 nights in Jul 2025