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Hotel Autentico Vertical Playa Del Carmen

Hotel with a rooftop terrace, near Mamitas Beach

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Photo gallery for Hotel Autentico Vertical Playa Del Carmen

Room
Lobby
Room
Bathroom
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, ROO, 77720
  • Mamitas Beach
    ‪20 min walk‬
  • Quinta Avenida
    ‪2 min drive‬
  • Playa del Carmen Main Beach
    ‪6 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪12 min drive‬

Rooms & beds

Bedroom

1 King Bed

Spaces

Balcony
Number of living rooms

View all photos for Romantic Room

View from room

Romantic Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Room

Premium Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Room

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, is home to Hotel Autentico Vertical Playa Del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Mamitas Beach and Playa del Carmen Main Beach are two other places to visit that come recommended.

What's nearby

  • Mamitas Beach - 20 min walk - 1.7 km
  • Quinta Avenida - 2 min drive - 2.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 4.0 km
  • Playa del Carmen Main Beach - 6 min drive - 1.9 km
  • Playacar Golf Club - 7 min drive - 5.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Naos - ‬10 min walk
  • ‪Illy Cafe - ‬15 min walk
  • ‪Hadar - ‬10 min walk
  • ‪Capella - ‬15 min walk
  • ‪Mole Mexican Contemporary Cuisine - ‬10 min walk

About this property

Hotel Autentico Vertical Playa Del Carmen

Hotel with a rooftop terrace, near Mamitas Beach
Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Autentico Vertical Playa Del Carmen offers 20 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Amenities

Pool
Free WiFi
Air conditioning
Laundry
Room service
Housekeeping

House Rules

Check in after 3:00 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1500 per accommodation, per stay
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Property Registration Number VS220427BS0

Frequently asked questions

Does Hotel Autentico Vertical Playa Del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Autentico Vertical Playa Del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Autentico Vertical Playa Del Carmen?

Hotel Autentico Vertical Playa Del Carmen doesn't offer parking.

What time is check-in at Hotel Autentico Vertical Playa Del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Autentico Vertical Playa Del Carmen?

Checkout is at noon.

Does Hotel Autentico Vertical Playa Del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Autentico Vertical Playa Del Carmen located?

Located in Luis Donaldo Colosio, this hotel is within 1 mi (2 km) of Mamitas Beach, Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 6 mi (10 km).

Hotel Autentico Vertical Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 137 out of 213 reviews
Rating 8 - Good. 49 out of 213 reviews
Rating 6 - Okay. 12 out of 213 reviews
Rating 4 - Poor. 8 out of 213 reviews
Rating 2 - Terrible. 7 out of 213 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose Luis

Disliked: Cleanliness, staff & service
Broke my stuff and did not reimburse me anything hot tub and as dirty and with clothes in them
Stayed 4 nights in Jan 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, room
Stayed 2 nights in Jan 2025

8/10 Good

Kimberly

Liked: Cleanliness
Disliked: Property conditions & facilities
Only issue was limited hot water for shower
Stayed 10 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Great area
Stayed 2 nights in Jan 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes kleines Hotel. Tolles Zimmer, sauber, bequemes Bett, tägliche Reinigung. Leider ist das Problem mit dem Warmwasser noch immer nicht behoben. Es war zwar nicht eiskalt aber auch nicht wirklich warm. Schade!
Stayed 7 nights in Dec 2024

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Laraya

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked a superior suite which states king size. Apparently that is depending on availability which is not stated. We received a queen size not what I booked. Pool does not filter so is murky. Had to wait for towels to be washed. And had to ask for another roll of toilet paper. No hot water for showers. It is an easy walk to 5th ave.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all very nice. Dennis, Angel, and Michael are very helpful. The hotel is clean and simple. Nothing fancy, but well maintained. The cleaning staff are also excellent. Quiet area away from the noise. I will stay here again on my next trip to Playa.
Stayed 21 nights in Dec 2024

2/10 Terrible

Timothy

Stayed 4 nights in Dec 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the only issue was the hot water, wasnt as hot as i would like, but it was fine
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIA DE LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not satisfied

The Bed was on the floor. Im 61 with a recent knee replacement and it was not easy to get into the bed. The shower was cold. I stayed here before and the water was cold then too. The floor are tile in the rooms but my feet were black went i walked from the shower to the room. Not going to stay here again
Stayed 1 night in Nov 2024

4/10 Poor

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looking forward to a hot shower after my trip

No hot water plumbing fixtures in poor repair, No water from the hot tap for the sink, When you turn on the shower water comes out the sink and shower head. Turn the shower to hot no water sprays from the shower head.
Stayed 1 night in Nov 2024

10/10 Excellent

LaKeeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful choice and will stay again
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, room comfort

Bom

O Hotel é bom, mas o vaso sanitário não estava funcionando corretamente o que nos causou um leve descontentamento. No mais, gostei do hotel, embora não tenha uma grande estrutura.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Keyla Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rocio

Stayed 1 night in Jul 2024

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho mi estabcia
Stayed 4 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this place. Only thing is that they don’t accept credit or debit cards. I paid cash upon arrival.
Stayed 3 nights in Jul 2024

10/10 Excellent

HUMBERTO

Stayed 1 night in Jul 2024