2/10 (非常に不満)
Jun Rung
2025 年 10 月 20 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
We booked the apartment based on the ratings and photos, as we usually do, but unfortunately our stay was quite disappointing. While the unit was clean, there were many insects - cockroaches, ants, spiders, which made us very uncomfortable. There was an odour coming from the toilet, which made the room smell, but we weren’t sure what was it.
The mattress was not in a good condition (it sank in the middle) and not suitable for elderly or anyone with back issues. We had back pain the next morning.
Check in was smooth, the staff was friendly. We were given instruction to collect the keys but not the parking. With the help of the security guards, we eventually found our way up to level 5 parking.
If you ask me if I would come to stay again, I think you know my answer to that.
Jun Rung
2025 年 10 月に 2 泊滞在