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Aparthotel

Hotel y Museo Casa Turquesa

On beach with outdoor pool, near La Isla Shopping Mall

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Photo gallery for Hotel y Museo Casa Turquesa

Lobby sitting area
Front of property
Beach/ocean view
Bathroom
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Choose your unit

View all photos for King Bed Ocean View

Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

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Beach/ocean view

Double Bed Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Garden view

View all photos for Apartment with Balcony and Ocean View

Room

Apartment with Balcony and Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Ocean view

View all photos for Two Bedroom Ocean View with Pool

Room

Two Bedroom Ocean View with Pool

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Ocean view

View all photos for King Room with Garden View and Balcony

Room

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Loft with Ocean View

Room

Loft with Ocean View

  • Sleeps 2

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Sleeps 5

View all photos for Suite with Ocean View

Room

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Ocean View

Room

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Garden View

Room

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2

View all photos for Two Bedroom Ocean View

Living area

Two Bedroom Ocean View

  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Ocean view

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About the area

Cancun

Located in Zona Hotelera, a neighbourhood in Cancun, Hotel y Museo Casa Turquesa is in the entertainment district and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.5 km
  • Marlin Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬11 min walk

About this property

Hotel y Museo Casa Turquesa

On beach with outdoor pool, near La Isla Shopping Mall
An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment offers free WiFi, room service and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hairdryer and a safe.
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Our prices include all fees. No hidden fees.

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Frequently asked questions

Does Hotel y Museo Casa Turquesa have a pool?

Yes, this property has an outdoor pool.

Is Hotel y Museo Casa Turquesa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel y Museo Casa Turquesa?

Self-parking is free at this property.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in begins at 3:00 PM.

What time is check-out at Hotel y Museo Casa Turquesa?

Checkout is at noon.

Where is Hotel y Museo Casa Turquesa located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of Kukulcan Plaza Shopping Mall and Hotel Zone Beaches. La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mile (2 km).

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 469 out of 1136 reviews
Rating 8 - Good. 273 out of 1136 reviews
Rating 6 - Okay. 152 out of 1136 reviews
Rating 4 - Poor. 116 out of 1136 reviews
Rating 2 - Terrible. 126 out of 1136 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Communication

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness
110% recommended! I’m a repeat customer and absolutely love this hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jacinto Lopez

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Stayed 8 nights in May 2025

10/10 Excellent

Trudy

Liked: Cleanliness, room comfort, communication

Lovely place to stay

The staff were all very friendly but not overly so. You were made to feel welcome and could get help if you needed it. The pool and drinks are very good. Some touch ups at the property are needed over time but we had a very nice stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities, communication
Although it is an older hotel, it feels very safe and quiet which was perfect for our stay. Would stay here again!
Stayed 8 nights in Feb 2025

8/10 Good

Jaskunwar

Liked: Cleanliness
Old but good option if you are looking to stay in the busy area
Stayed 5 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, older hotel with everything you need!
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, communication
The staff was very friendly and helpful!
Stayed 10 nights in Mar 2025

10/10 Excellent

gabriela

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here. The staff were amazing and the food in the restaurant was amazing. We loved all the art and sculptures throughout the hotel. We’ld definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was really good the people the service the room
Stayed 4 nights in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities, communication
My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Carolina

Liked: Cleanliness, communication
We loved our stay here. The staff is amazing. The room was a little old and needed some maintenance, but that did not matter to us.
Stayed 4 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, communication
This hotel and its day was beautiful, it is now a little aged and because of the time of year there weren’t very many other guests. That was absolutely perfect for my stay. Staff was very friendly. Hotel was clean, however shows its age, I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, amenities, communication
Amazing hotel filled floor to ceiling with artwork and sculptures. Friendly, helpful staff, good food. It needs work but for the price it's great.
Stayed 4 nights in May 2025

8/10 Good

Sonia Cortés

Liked: Property conditions & facilities, communication
You get large quiet space to relax, or enjoy the art gallery throughout lobby and corridors. Excellent food, and hospitality. And the last, but not the least, lovely cats well taken care of at the corner.
Stayed 6 nights in May 2025

10/10 Excellent

Benigno

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great ocean view.

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Has everything on a smaller version, beachfront was the main reason.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
i have stayed at this property numerous times on my Cancun trips . Lovely accomodating staff.
Stayed 9 nights in Jan 2025

10/10 Excellent

Bryan

Liked: Cleanliness, communication
The art is very good and the people are extremely nice and helpful
Stayed 3 nights in Mar 2025

8/10 Good

Sok

Liked: Communication
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Noushin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the hotel was excellent and safe, and it had a great view and good access.
Stayed 10 nights in Oct 2024

8/10 Good

Ronya

Liked: Cleanliness, property conditions & facilities, communication
Great location. Property needs a little work. Pool isn’t all that. Beach was beautiful
Stayed 5 nights in Apr 2025

10/10 Excellent

Lukas

Liked: Cleanliness, property conditions & facilities, communication
Large room with air condition and great look at the ocean. Great location with direct access to the beach. Very friendly staff especially the security at the gate. Close to a mall, restaurants and water activities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, room comfort, communication
Great location, very comfortable.
Stayed 2 nights in Apr 2024