Verificada
4/10 - Insatisfatório
Sara W.
23 de abr. de 2025
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Dirty house, negligent hosts.
Arrived to a very dirty pool. Argumentative "host" claimed it was clean. We can see a layer of dirt on the bottom of the pool. This was our honeymoon. We went to bed and the sheets were dirty, unwashed. Dark grey sheets were on the bed with crusty white streaks of body fluids on it. Host was unresponsive until I asked her to reimburse me for the new bedding I had to buy. Instead of having the decency to be apologetic and horrified at leaving the place used and dirty, she declined to reimburse for new bedding, and had the audacity to tell me that I should have called them instead of buying new clean sheets. Cigarette burns on the outdoor couch. All cabinets in the kitchen smell of mold. Grout in all bathrooms is stained amd dirty. No cleaning supplies. No hand soap, no trash bags, no shampoo. One disposable dish rag for a 23 day stay. Master bathroom toilet leaks water on the floor when flushed, and sewer gas vents from the sink. Gas stove is unsafe, knob for oven is stripped inside. Rather than fix, they wrapped with tape. Its still stripped and is unsafe. Gas smell in the house from bad connection. This house has the potential to be great, but it is neglected, dirty, unkept and the hosts couldnt care less. They left a info check-in book on the dining table that offers to buy free alcohol for guests that leave a good review. This is why they have good reviews. They bribe for them. I have taken photos of all of this. Happy to share.
Sara W.
Hospedou-se por 22 diárias em abr. de 2025
