Terra was so communicative and kind from the start. She knew we were really excited about using the dock with our kids, and let us know in advance that the lake was down so we could make other arrangements. We still wanted to stay at her home and are so glad we did. (A note: we still hoofed it up the rocks and the steps but it can get tiring with a 25 lb chunky baby, so plan accordingly if that’s also your situation. Ha!) Her home was stocked with thoughtful touches- lots of games, a cooler, pool noodles to use on the lake, a wet bag- she went above and beyond! The home is super cozy and clean. She had extra linens stocked and was replied quickly when we had questions. We are already looking forward to a trip back!