Aston Waikiki Banyan 1BMV3 | Majestic Mountain Views – Pool & Hot Tub

Aloha Kathleen, Mahalo (thank you) for choosing to stay with us at Aston at the Waikiki Banyan. We appreciate your time leaving us a review of your accommodation experience. We are so sorry to hear that your stay was less than a 5-star experience. We have shared your comments with the resort management team so that they make the necessary updates to the specific room you stayed in. Please know when booking this listing, you have booked a "room type category" and not a unit specific. The photos in this listing are various pictures of different condos in the same room type category. The property assigns your condo at the time of check-in. If you had booked a listing with an actual condo #, the photos will then be the actual photos of the condo. Should you have brought these issues by contacting us or the front desk, we could have helped by fixing the issues or possibly find another condo for you. However, there were no notes or comments of this brought to our attention during your stay that could have helped you have a better experience at this property. We hope you would give Aston at the Waikiki Banyan another chance in the future on your next vacation to Hawaii to have a better experience. Mahalo, Maui Condo & Home

Aloha Robb, Mahalo (thank you) for choosing to stay with us at Aston Waikiki Banyan. We appreciate your time leaving us a review of your accommodation experience. We are glad to hear the Waikiki Banyan Staff assisted you with another accommodation. We apologize the first room was not to your satisfaction. We do encourage customers to book condos with a specific unit number, that way, customers are able to see the actual photos of the condos they are booking for. We hope, if not this property, we have other properties we would be more than happy to assist in finding a condo you would enjoy next time. We assist on booking on not only Oahu, but also on Maui, Big Island and Kaua'i. We hope you may consider to return so we can give you a better Hawaii vacation experience. Mahalo, Maui Condo & Home