Hamptons on the Hudson in South Saugerties

Maria, Thank you for being five star guests!

Thank you for your kind words! We’re so glad you and your family enjoyed the home, the pool, and your time here. It was a pleasure hosting you, and we truly appreciate how easy you were to communicate with. We’d be delighted to welcome you back anytime!

Thank you for your feedback. We wish you had reached out during your stay, as our team is always available to address concerns quickly. The home matches the listing details, including the bed configuration, and we would have gladly clarified any questions while you were at the property. Regarding the outdoor amenities, the area experienced over 20 inches of snow, and our crews were working across a high volume of homes that required snow clearing, which delayed access to some areas of the property until they were able to reach them. We also do not fully understand the comment regarding house shoes, as this is not an amenity we advertise or provide at the home. If there had been a specific request, we would have been happy to discuss it had we been contacted. The home is stocked with towels based on standard occupancy guidelines, and additional towels or supplies such as dishwasher pods can always be delivered promptly when requested. Unfortunately, we did not receive any communication during your stay regarding these concerns. With clear communication during a stay, we are typically able to resolve most items very quickly and ensure guests are comfortable. We appreciate the feedback and remain committed to providing a positive guest experience.

John, thank you for being great guests. So happy to hear everyone had a blast! Best - Sami