Ebb Tide-3 night minimum stay

Thanks Laurie. We would be happy to host you again in the future!!

Hi Becky, Thanks for your review. We take Great pride in Ebb Tide and were very happy you and your family enjoyed it so much. We are also thrilled you loved the dresser in the master bedroom, Good Luck in your pursuit of finding one!! As we all know, Hatteras Island is an island made of sand. While we have an outstanding cleaning team, sand seems to be everywhere and it’s very challenging to get every grain. With that said, we take your review very seriously and we will strive to do better. As far as a beach buggy goes, this is a common question for guests that may not be as familiar with the Tri Villages area of Hatteras Island. Many of the dunes, including the one at the end of Dean Ave are large (and that’s a very good thing during storm season) and a buggy won’t go over them. Because of that, we made the decision not to have beach buggies and have guests need to leave them unattended all day on the edge of the dune. Thanks again for choosing Ebb Tide for your OBX vacation and we hope to see you again in the future!

Thank you for your feedback, we take significant pride in the presentation, functionality and cleanliness of our home. We purposely, by design do not have a clothes hanging on our house. However, we have 10 hooks conveniently placed under the house as you come back from the beach for wet towels or suits. Reading your review is the only notification the trash can lid didn’t close. Had we known, it would have been a super easy fix. The sand dune is not ours and is specifically maintained by the State of NC and is vital to the community.

We are thrilled you enjoyed the Outer Banks! Thank you for being wonderful guests and we would love to have you stay with us again!

Hi Jan, thank you for the review. We are disappointed that our property didn’t meet your expectations. We are proud to be a Premier Host here on VRBO and a Super Host on Airbnb. We do this by regularly exceeding our guests expectations, evidently we did not meet that mark with you and your guests. As you noted in your review, we had an issue with the master bath commode. We have had multiple handymen attempt to fix the problem, and we ended up having to bring in a plumbing specialist off island to correct the issue. We found out that a former guest, accidentally dropped two hot wheels cars into a commode and blocked the drain pipe. We apologize for this issue. The dishwasher issue has also been rectified, this was also preventable, and we will strive to do better. When we learned our HVAC was not working, thank you for letting us know, we immediately called our local vendor and he diagnosed the issue within a couple of hours. I would like to thank the owner of Village Air in Salvo, NC for having a brand new HVAC unit installed in less than 72 hours. This is no small feat anywhere, but especially on Hatteras Island. Thank you very much! We believe our home is a dream come true. We are oceanfront, and the vast majority of the time, in our opinion, it is the best place on Planet Earth! However, we have no control over mother nature, storms, wind, or the results that they bring. Surfside Drive is a state owned road and the dune that is man-made is created by the state and we have absolutely no control over it. We are very sorry For the circumstances on your checkout morning, but we can only control what happens in and on our property. In many beachfront and oceanfront homes parking comes at a premium. As far as Beach erosion goes in Rodanthe, in the winter and the spring, there is less beach. In the summer and in the autumn, there is a lot more beach. In the summer and autumn tradewinds come from the southwest and deposit sand on the beach. That is the beauty and curse of living on and vacationing on a sandbar. Thanks again for allowing us to host you, we hope your next trip to the Outer Banks is filled with a lot more fun!