Sapphire Mountain View Escape: Resort Amenities, Family & Pet Friendly!

Thank you so much for choosing our home. We take pride in keeping it well stocked and with comfortable furnishings to enjoy time in the mountains. As always, please let us know if you are in the area again for a 10% return guest discount!

We are so happy to hear that you enjoyed your stay & would be honored to host your family again with a 10% return guest discount. Thank you!

We are so happy to hear that you enjoyed your stay. Our goal was to create a well stocked, home away from home for our guests. I am sorry to hear that staff were not easily able to issue your passes. Our last name is often misspelled and wonder if they keyed it incorrectly. As recommended, we have added the 6 digit amenity code to check in instructions in hopes of smoothing the process. We would also like to extend the 10% return guest discount if you are up this way again. Thanks for choosing Sapphire Mountain View Escape!

We are so happy that you enjoyed your time in Sapphire. Escaping the heat & humidity is also why we love the area. Please accept our apologies for the confusion regarding check out time. VRBO ensures us that when booking and sending house info that the in-4pm/out-10am is stated, but for unknown reason cannot correct it on the traveler's site. I hope they will correct this soon. These times are just to ensure that our excellent cleaning crew has time to wash every item of bedding and towels, especially with same day turn overs. We would love to host you again. Please reach out and we will offer a 10% repeat guest discount. Thanks so much, The Vollertsens

We are so happy that you found our property well-equipped and comfortable during your 5 week stay. It is our goal to provide a home away from home in the beautiful Blue Ridge mountains. I am sorry you did not notice the low-battery alert on the door, but there is no fear of being locked out, as we have a physical lockbox as a backup and local team that will change batteries. No guest before or after has ever mentioned an odor from a drawer. We were also at the property recently and did not find this to be the case. I can only imagine that the kitchen trash needed to be taken out. Our apologies for inconveniences experienced out of our control - renovation debris left by crew from several properties away and NC utility company working on a water main break. My husband did send you information about the water as soon as we were alerted and he also contacted the master association to have the debris removed as soon as you brought it to our attention. I sure hope that you and your guest were able to get out and explore nature, fall festivals, restaurants and shops. Your stay was during one of the most beautiful times of year in WNC.

We are so happy to hear about your experience. Sapphire Valley Resort is a beautiful place to escape the heat of summer and we are happy to share it with guests. Please let us know if you would like to stay again.