Bring Your Family Home to the Spacious Yosemite Trestlewood Chalet!

You are quite welcome! We love to hear from our guests and we're glad to know you enjoyed your visit. Come visit again any time! David

Thanks for the great review - we really appreciate it! A few other guests have also commented about the trash (and I think bugs too). Guests should realize that this is a forested, remote mountain area -- bugs live here! We do use pest control services to keep them to a minimum but hey, we are visiting their homeland, not the other way around. Similarly, yes our trash dumpster is in Fish Camp -- 2 miles up the road. But that's a lot better than having to pack it out (which is how it used to be before we got the dumpster). Trash service in these remote mountain communities is not like it is in the city -- the permanent residents don't have the luxury of _any_ trash service; they have to take their trash all the way to the dump. Such is life in the mountains!

Thanks for taking the time to share your experience. We look forward to your next visit!

Thank you for your thoughtful review and for letting us know about the cleanliness issues you experienced; they certainly are not up to our normal standards. We have informed the caretakers of your experience. We are however quite surprised that you say you called and left a message because we did not receive any such voicemail. We normally reply as soon as possible so guests should try other methods (email, VRBO messaging, etc) just to make sure the message gets through. Only then can we respond to any requests you may have. Regarding trash disposal guests should realize that trash collection in remote mountain communities (where incidentally wild animals are the permanent residents) is not at all like it is in more populated areas. Madera County simply does not provide any type of trash pickup service whatsoever to our location. We are lucky to be able to provide guests the convenience of disposing their trash only 5 minutes away in Fish Camp. Still we are glad to know that despite these issues you still enjoyed your visit to the Yosemite area and to our home!

Thank you Julie for your thoughtful review! We're glad to know you enjoyed your visit and hope you can return some day. Regarding your "surprises" - guests should understand that trash service in a remote mountain area with abundant wildlife is likely not as convenient as what you have at your own home. The house was built in the 70's so the heating and A/C may not be as efficient as modern systems. But each room does have individual control of the vents, windows to let in the fresh mountain air, and we also provide electric space heaters for guests. The garbage disposal does work as designed .Guests should let us know of any problems they find as soon as possible; often the fix is simple and quick. The house is served by a private septic system so minimizing your use of the disposal is a good idea in any case. And while it may be true that the internet speed is lower than what many guests are used to, it is in fact as fast as our provider can deliver to this remote mountain location. It is currently sufficient to support a Zoom or Webex meeting, but may fall short with multiple simultaneous video or gaming streams. We are glad to know that these few "surprises" did not prevent your vacation from being both wonderful and memorable!

Thanks for the feedback -- we really do appreciate it! The sliding glass doors do become sticky seasonally; settling of this 50 year-old home has made the frames no longer square. Professional opinion is that only replacement will solve the problem and we plan to do just that -- but it's a big enough job that we can't get it scheduled until at least the fall of 2022. Regarding "critters" we do employ professional pest control and they generally do a very good job at that. But still our guests should understand that this is a unique, 50 year old mountain home bordered by national forest lands. You should expect to see wildlife and that might even include hearing them at night. If this will prevent you from feeling comfortable during your visit, then perhaps a room at the Tenaya Lodge or a hotel in Oakhurst will be a better choice for you. We're glad to know that overall Alex and his group still enjoyed their visit and would return again. He and his group are welcome back any time!