Golf Course View - Garden Studio condo - DR02

Hi, thank you for your wonderful 5-star review! We’re delighted to hear you had a phenomenal stay and enjoyed the unit, location, and service. We truly appreciate your kind words and look forward to welcoming you back to Aruba! Sunny regards, Prestige Vacations Aruba

Delighted you had a great stay with us! We look forward to welcoming you back. PRESTIGE VACATIONS ARUBA

Dear Michael. Thank you for taking the time to review your stay with us. We are pleased to hear that you find our location to your liking. We hope to welcome you back again soon. Sunny Regards, Prestige Vacations Aruba.

Thank you for your feedback. We are sorry to hear you experienced difficulties with the check-in process. Please note that the pre-check-in instructions were sent to the email address provided three times. If the check-in form had been submitted, we would have been aware of your arrival time and could have assisted more promptly. We appreciate your comments and will continue to work on improving communication.

Dear Victoria, Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered during your stay, and we genuinely appreciate your feedback. While we are glad you enjoyed the pool, grounds, and other amenities, it is disappointing to know that your unit fell short of expectations. Your feedback is incredibly valuable, and we will be addressing each of these concerns with our team to ensure they are resolved and prevented moving forward. We also wish we had known about these issues during your stay, as we would have been more than happy to send our maintenance team to correct them right away. Thank you again for giving us the opportunity to improve. Your input helps us continue to provide a better experience for all our guests. Sunny regards, Prestige Vacations Aruba

Hi Tim, thank you for your glowing 5- star review! We are delighted to hear you had a wonderful time and appreciated the upkeep of our property. We hope to welcome you back again soon for another memorable stay! Sunny regards, Prestige Vacations Aruba.

Hi Dennis, Thank you for your review of your stay with us. We are delighted to hear that you enjoyed your stay. We look forward to hosting you and yours once again in the near future. Sunny regards, Jennifer keteldijk Prestige Vacations Aruba

Dear guest, thank you for your 5-star review! We are delighted to know you had a great experience at our vacation rental property. We hope to welcome you back soon for another wonderful stay! Sunny regards, Prestige Vacations Aruba

Dear Lori. Thank you for your positive comments. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the resort in the near future. Kind regards, Prestige Vacations Aruba.

Hi Mike, Thank you for taking your time to write a review of your stay with us. Thank you for your feedback and certainly it was addressed promptly. We look forward to hosting you and yours once more in the near future. Sunny regards, Jennifer Keteldijk Prestige Vacations Aruba

Hi Chris, Thank you for taking your time and writing a review of your stay with us. First and foremost we want to apologize for the slight smell that you had to deal with. Rest assured that it has been dealt with accordingly. We hope that this mild issue did not damper your stay with us and that we can host you and yours again in the near future. Sunny regards, Jennifer Keteldijk Prestige Vacations Aruba

Dear Kimberly, thank you for taking the time to leave us a review. We are happy to hear you had a wonderful vacation and that your matter was resolved rapidly. We hope that travels bring you back to Aruba soon! We will be happy to welcome you once again. Sunny regards, Prestige Vacations Aruba

Dear Cory, thank you for informing us and we apologize for any inconvenience caused due to a recent mishap regarding your reservation at The Divi Golf Village. We understand the importance of a seamless experience for our guests, and we want to assure you that The Divi Golf Village did receive our full reservation report and therefore, we deeply regret any disruption to your travel plans. We will contact Divi Golf Village to clarify where the mishap occurred. We hope that despite this inconvenience, you were able to enjoy a wonderful vacation in Aruba. We do hope to welcome you again during your next visit.

Dear Celeste, thank you for your review. We would like to clarify a few things: the toilet was recently installed, and our maintenance team confirmed that it is not broken. We also thoroughly inspect the unit prior to each guest's arrival and did not find any bugs in the bathtub. Please be informed that our standard check-in time is 4:00 PM, and check-out is at 11:00 AM. Since the previous guests departed that same morning, our cleaning team needed sufficient time to properly prepare the condo for your stay. Unfortunately, we were not informed that you were already at the Divi; had we known, we would have been happy to make adjustments and assist with your luggage or help store your groceries while you waited. We appreciate your feedback and hope to have the opportunity to host you again. Sunny regards, Prestige Vacations Aruba

Dear Thomas, Thank you for your feedback. We are sorry to hear you had a negative experience, and we appreciate you bringing it to our attention. Our goal is always to provide excellent customer service, so we’re disappointed that we, this time, did not meet your expectation. We regret that you did not mention your concerns to one of our representatives while we spoke over the phone during your stay. Nonetheless, we will contact the Divi Resort to get more clarity on your case since they are responsible for the maintenance and cleaning of our Divi Condos. Again, thank you for your feedback and we hope you will give us another chance in the future. Sunny regards, Prestige Vacations Aruba

Hi Roseanne, we sincerely apologize for the challenges you faced during your stay. Your experience does not align with our standards, and we deeply regret any inconvenience caused. We take your feedback seriously and will conduct a thorough review of our processes to address the issues you've highlighted. We aim to provide a comfortable and enjoyable environment for our guests, and we apologize for falling short during your stay with us. Sincerely, Prestige Vacation Aruba

Hi, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the location, the convenience of the washer and dryer, the ease of check-in, and the access to the Divi Resort amenities, as well as the responsiveness of our team during your stay. We also sincerely appreciate your comments regarding the maintenance and cleanliness concerns you experienced. Your feedback has been shared with our housekeeping and maintenance teams to ensure these matters are addressed and improved, including clearer instructions for in-unit appliances and enhanced inspection procedures. We regret that certain aspects of your stay did not fully meet your expectations, particularly the comfort of the bed and the issues you encountered in the unit. Your input is very valuable in helping us improve the guest experience. We truly appreciate your stay with us and hope to have the opportunity to welcome you back in the future for an even more comfortable experience. Sunny regards, Prestige Vacations Aruba

Dear James, Thank you for taking the time to review your stay with us. We are glad to hear that overall your experience was positive. We have sent your feedback to the concerned staff. We hope to welcome you back to the resort soon! Sunny Regards, Prestige Vacations Aruba.

Dear Edward, thank you for your feedback, we are disappointed to hear that you found our service to be below your standards. We always check the unit prior to each arrival and it can happen that items malfunction during your stay, however, we diligently address maintenance issues as they occur. We apologize that we were not able to resolve the washer/dryer during your stay but rest assured that it is now fixed, and all other items mentioned are handled. Please know that our representative has informed you prior that we would meet with you at the condo after your check-in at the Divi resort front desk. Despite this, we hope to be able to welcome you back on a return visit to Aruba. Sunny regards, Prestige Vacation Aruba

Dear Ronald, thank you for leaving us a review. We are happy that you enjoyed the property and location. in case you wish to travel to Aruba again, please contact us! Sunny regards, Prestige Vacations Aruba.

Dear Megan, thank you for your review. We are pleased that you found our property and condo great! If travels bring you back to Aruba someday, please contact us. We will be happy to welcome you again. Sunny regards, Prestige Vacations Aruba.

Dear Cynthia & Al, Thank you very much for your compliment! We are also happy the hear you added the beach to one of your favorites! Hopefully, we will welcome you back soon. Sunny regards, Prestige Vacations Aruba.

Wow, thank you for your wonderful review! We are glad that you enjoyed the hospitality and kindness of Aruba so much. Please do not hesitate to contact us when planning your next visit. Sunny regards, Prestige Vacations Aruba