Lake View: 1BR Paradise w/ Patio near Beach, Aruba

Thank you so much for your kind review! We're delighted to hear that you found the property comfortable, clean, and exactly as promised. It was a pleasure hosting you, and we hope to welcome you back for another stay in the future!

Thank you for your feedback! We're delighted to hear that you loved Aruba and enjoyed your stay at the condo. We truly appreciate your recommendations and will take them into consideration. We'll look into providing additional bath towels for longer stays and addressing the air conditioning unit to improve comfort. Your input helps us enhance the experience for future guests. We’d love to host you again—thank you for staying with us!

Hi Lianne, Thank you for such kind words we hope to welcome you soon to the island :)

Dear Scott, Thank you for your detailed feedback! We're thrilled to hear that you loved the condo and its amazing amenities, especially the unbeatable beach access, well-stocked setup, and the stunning patio views. It’s wonderful to know that your stay was comfortable and the unit met all your expectations. We’re truly sorry to hear about your experience with the front desk staff at the hotel. While we don’t manage the hotel's check-in process or staff, we take your concerns seriously and will share this feedback with the appropriate team to help improve future experiences for all guests. We're also glad to hear that our own team was responsive and that check-out went smoothly. Your comments help us grow, and we truly value your insights. We’re delighted you enjoyed your stay overall and hope to welcome you back for another fantastic trip soon!

Hi John, thank you for your feedback. We sincerely apologize for the challenges you experienced during your stay. We'd like to clarify a few points to help you better understand the situation. We were unaware of the issues you mentioned because they were not brought to our attention during your stay. Had you informed us about the check-in difficulties, we would have been more than happy to assist you. Regarding the hot water, we provided instructions on how to use it, and you confirmed that you received the information. Unfortunately, we did not receive any further complaints about it. We’d also like to clarify that we do not provide daily bath towels. We also provide both a dryer and washer for guest use, but the breaker tripping was never reported to us, so we were unable to address it. As for the extra hour at check-out, we declined the request because we had another guest checking in the same day. Our cleaning crew requires the full 5 hours between check-out and check-in to properly prepare the unit, even if the property is left clean by the departing guests. We always strive to ensure our guests have a comfortable stay, and we appreciate your feedback as it helps us improve our service. If there's anything we can do for you in the future, please don’t hesitate to reach out.

Thank you for the 5 star review and we hope to welcome you soon back to the island :)

Thank you for your review! We hope to welcome you back in the future.

Thank you for your review! We hope to welcome you back in the future.