Casa inteira

[NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services

Galeria de fotos de [NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services

Piscina
Piscina
Piscina
Piscina
Piscina

Avaliações

9,6 de 10
Extraordinária
7 quartos9 banheirosAcomoda 16 pessoas

Comodidades populares

  • Piscina
  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
  • Ar-condicionado

Explore a região

Confira no mapa
Mismaloya, Jalisco
  • Place, Playa Mismaloya
    ‪14 min de caminhada‬
  • Place, Playa Gemelas
    ‪2 min de carro‬
  • Place, Zoológico de Vallarta
    ‪3 min de carro‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Aeroporto Internacional Licenciado Gustavo Diaz Ordaz)
    ‪32 min de carro‬

Quartos e camas

7 quartos (acomoda 16 pessoas)

Quarto 16

1 cama King

Quarto 17

1 cama King

Quarto 18

1 cama King

Quarto 19

1 cama King

Quarto 20

1 cama King

Quarto 21

1 cama King

Quarto 22

2 camas de solteiro

Sala de estar 2

1 cama King

9 banheiros

Banheiro 19

Vaso sanitário · Apenas chuveiro

Banheiro 20

Vaso sanitário · Apenas chuveiro

Banheiro 21

Vaso sanitário · Apenas chuveiro

Banheiro 22

Vaso sanitário · Apenas chuveiro

Banheiro 23

Vaso sanitário · Apenas chuveiro

Banheiro 24

Vaso sanitário · Apenas chuveiro

Banheiro 25

Vaso sanitário · Apenas chuveiro

Banheiro 26

Vaso sanitário · Apenas chuveiro

Banheiro 27

Vaso sanitário · Apenas chuveiro

Espaços

Cozinha
Escritório
Sacada
Jardim

Sobre esta propriedade

[NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services

Summary:

Escape to Villa Tortugas, a newly listed vacation rental perched on the cliffs of Puerto Vallarta, offering breathtaking ocean views, two infinity pools, and a swim-up bar. This luxurious 7-bedroom villa invites you to enjoy whale watching from your balcony, lush tropical surroundings, and personalized concierge-style support throughout your stay. Located in Mismaloya, just 20 minutes from downtown, it’s an exceptional setting for family getaways, corporate retreats, or romantic escapes. Experience the beauty, privacy, and luxury of Villa Tortugas—book your dream stay today!



The Space:

Welcome to Villa Tortugas, a newly available vacation rental where breathtaking views and unmatched luxury meet the natural beauty of Puerto Vallarta’s coastline. This six-level architectural masterpiece is nestled on dramatic cliffs, surrounded by lush tropical gardens and overlooking the iconic Los Arcos. From the soothing sound of ocean waves to the cascading waterfalls and two heated infinity pools, every moment here promises tranquility and elegance. Located just 20 minutes from downtown Puerto Vallarta in the charming jungle beach town of Mismaloya, Villa Tortugas offers the ultimate escape for relaxation, adventure, and unforgettable memories.



November - February Season

From November to February, Villa Tortugas becomes a front-row seat to one of nature’s most awe-inspiring spectacles: whale watching season. With the villa’s stunning 180-degree ocean views, you’ll have the incredible opportunity to witness majestic whales breaching, tail-slapping, and playing in the sparkling waters—all from the comfort of your home. Many of our guests have shared that the experience of watching these gentle giants from the villa far surpasses the need to spend $300 per person on a crowded boat tour. Relax with your loved ones, enjoy the show, and create lasting memories from this one-of-a-kind vantage point.



ROOMS BREAKDOWN:

Villa Tortugas offers 7 private bedrooms, including an attached children’s room with twin beds, as well as a recreation room featuring a queen sleeper sofa, comfortably accommodating up to 18 guests. Each of the villa’s six levels has been thoughtfully designed for relaxation, privacy, and entertainment:



Level 1: Master suite with a king bed, Jacuzzi bathroom, and ocean views, plus an office featuring a king bed and balcony with ocean views.

Level 2: Entertainment and common area with a fully equipped gourmet kitchen, spacious living and dining spaces, bar, upper pool, and elevator access.

Level 3: Two king bedrooms with private balconies and stunning ocean views, each with its own ensuite bathroom, plus an interior queen bedroom with ensuite.

Level 4: King bedroom with an attached children’s room (two twin beds), and a second king bedroom. Both rooms feature private oceanfront balconies and ensuite bathrooms.

Level 5: Lower entertainment area with a poker table, 75" TV, a pull-out queen couch, and ample space for group activities or gatherings.

Level 6: Main pool deck with a swim-up palapa bar, outdoor kitchen, Jacuzzi, fish pond, and full bathroom—perfect for outdoor relaxation and hosting.



ABOUT THE AREA:

Discover the enchanting beauty of Mismaloya, the jungle beach town that served as the backdrop for the classic film The Night of the Iguana. Beyond the villa’s stunning setting, you’ll find endless adventures: explore vibrant coral reefs at Los Arcos, zipline through the jungle, or hike the Sierra Madre mountains. Nearby, enjoy world-class golf courses, the charming seaside towns of Boca de Tomatlan and Sayulita, or indulge in fresh seafood at local riverside restaurants. For a family-friendly outing, visit the Zoológico de Vallarta to interact with exotic wildlife.



STAFF AND SERVICES

At Villa Tortugas, our dedicated team is there daily to help care for the property so your stay feels effortless, comfortable, and relaxing. We can also help customize the experience based on your group’s preferences, whether you would like additional attention to shared spaces, help keeping the home refreshed throughout the day, or a more tailored level of support during your stay. Our goal is to make sure the villa is cared for exactly the way you like, so you can focus on enjoying your time together.



FOOD SERVICE:

To make your stay even more enjoyable, Villa Tortugas offers optional Food Services for your group. Our team can prepare, serve, and clean up meals, allowing you to spend more time relaxing and less time worrying about the details. Food Services are available for a flat fee of $250 per day for your entire group—not per person. This includes two meals per day (breakfast and an early dinner), along with snacks available throughout the day. A third meal may be added for an additional $150, although most groups find that two meals are ideal. Please note that the cost of food is not included. It’s an affordable and convenient way to enjoy a more relaxing, full-service experience in the comfort of the villa.



SHOPPING SERVICES

To make your stay even more effortless, our team can also assist with shopping services so you can enjoy the villa without having to worry about the errands. When Food Services are booked, your first grocery shopping trip is included, helping you arrive to a smoother, more relaxed experience. Additional grocery runs can also be arranged if needed, allowing you to settle in and fully enjoy the home while we help handle the details.



Whether you’re planning a family reunion, a corporate retreat, or simply a peaceful escape, Villa Tortugas offers the perfect combination of luxury, adventure, and timeless memories. Book your stay today and let us take care of the rest!



Staff Tipping Policy:

Tipping is strongly encouraged as our dedicated staff works hard to ensure your stay is nothing short of perfect. We recommend a gratuity of 5–15% of the accommodation fee as a gesture of appreciation. Tips can be given in cash or by credit card and are shared among all team members who help make your experience exceptional.



I can also make this read more luxury/elevated or more VRBO-optimized if you want.



Guest Access:

Whole House



The Neighborhood:

Discover the enchanting beauty of Mismaloya, the jungle beach town that served as the backdrop for the classic film The Night of the Iguana. Beyond the villa’s stunning setting, you’ll find endless adventures: explore vibrant coral reefs at Los Arcos, zipline through the jungle, or hike the Sierra Madre mountains. Nearby, enjoy world-class golf courses, the charming seaside towns of Boca de Tomatlan and Sayulita, or indulge in fresh seafood at local riverside restaurants. For a family-friendly outing, visit the Zoológico de Vallarta to interact with exotic wildlife.



Getting Around:

While Villa Tortugas offers a secluded and private paradise, it is not a walking-friendly location due to its hillside setting. We highly recommend arranging transportation for your convenience. For guests choosing to rent a car, the villa offers secure garage parking. Alternatively, we can provide professional driving services for a small fee to ensure a stress-free experience. Uber is also available in the area, with average wait times of just 5-8 minutes, making it easy to explore the vibrant attractions of Puerto Vallarta and beyond.



Other Things to Note:

Please note: Cancellation requests are subject to a merchant fee of approximately 3.5%. This fee is charged by the payment processor for handling the transaction and, unfortunately, is not refundable.



Interaction with Guests:

At Villa Tortugas, our full-time house manager is dedicated to ensuring your stay is flawless. Always just a moment away, he is available to assist with any issues, from turning on the pool to addressing any needs during your visit. While he works on the property daily to maintain everything in perfect order, he stays discreetly in the background to ensure your privacy. Our maids provide daily service to keep the house tidy and will reset your beds every 2-3 days or upon request. Additionally, our booking team is available around the clock to help coordinate anything you may need. Once your reservation is confirmed, we’ll reach out to customize your experience and ensure every detail of your stay is tailored to perfection.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 15h

Idade mínima para alugar: 25 anos

Check-out até 11h

default

Crianças

Aceita hóspedes de 0 a 17 anos

default

Eventos

Não permite a realização de eventos

default

Animais de estimação

Não aceita animais de estimação

default

Política para fumantes

É permitido fumar em áreas específicas

Informações importantes

O que você precisa saber

Propriedade nº 4428576vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como kit de primeiros socorros.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

Puerto Vallarta

Com excelente localização em Zona Sur, um bairro de Puerto Vallarta, esta vila fica perto de parques temáticos e na praia. Terminal de cruzeiros e Nayar Vidanta Golf são atrações ideais para quem procura aventuras. Para conhecer as belezas naturais da região, explore lugares como Bahía de Banderas e Playa Gemelas. Se você estiver viajando com as crianças, curta atrações como Los Arcos e VidantaWorld. Curta atividades aquáticas como pesca nas proximidades ou explore a natureza em atividades como alpinismo, escalada em rocha e passeios a cavalo.
Mapa
Mismaloya, Jalisco

Nos arredores

  • Playa Mismaloya - 14 min de caminhada - 1.2 km
  • Playa Gemelas - 2 min de carro - 2.7 km
  • Zoológico de Vallarta - 3 min de carro - 1.6 km
  • Praia de Garza Blanca - 4 min de carro - 5.8 km
  • Malecón - 16 min de carro - 16.4 km

Opções nos arredores

  • Aeroporto Internacional Licenciado Gustavo Diaz Ordaz (PVR) - 50 min de carro

Restaurantes

  • ‪Dao - ‬5 min de carro
  • ‪Amixtli - ‬3 min de carro
  • ‪La Fuente - ‬12 min de caminhada
  • ‪El Embarcadero - ‬4 min de carro
  • ‪BocaDos stk - ‬5 min de carro

Perguntas frequentes

[NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services tem piscina?

Sim, esta propriedade tem uma piscina.

[NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em [NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em [NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services?

Horário de início do check-in: 15h.

Qual é o horário de check-out em [NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services?

Horário de check-out: 11h.

Onde fica [NEW] 5-Star Oceanfront Estate | 7BR w/ 2 Infinity Pools, Jacuzzi, Full Staff, Shopping Services?

Na praia em Zona Sur, esta vila fica a 15 minutos a pé de Bahía de Banderas e Playa Mismaloya. Playa Gemelas e Zoológico de Vallarta também ficam a 3 km.

Avaliações

9,6

Extraordinária

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 48 de 56 avaliações
Nota 8 - Boa. 5 de 56 avaliações
Nota 6 - Ok. 2 de 56 avaliações
Nota 4 - Insatisfatória. 1 de 56 avaliações
Nota 2 - Terrível. 0 de 56 avaliações

9,0/10

Limpeza

9,8/10

Check-in

9,4/10

Comunicação

9,0/10

Localização

9,2/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

TODD W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Accommodations exceeded expectation. Natalia was a great host and had everything on point when we got there. Some deferred maintenance and water issues but over all great house and staff. The view pictures are spot on. I would say not small children friendly.
Hospedou-se por 4 diárias em mar. de 2026
Verificada

6/10 - Razoável

Soujanya K.

Pontos positivos: Check-in
Pontos negativos: Limpeza, localização e precisão do anúncio
1. That elevator needs to be replaced. It’s so old and rusted we were scared to use it . Also not having access to it from inside the house is inconvenient. 2. Bath towels and Pool towels need to be replaced everyday . We had to ask for it which I think was ridiculous. 3. The Air conditioner in the top bedroom was leaking and the floor was slippery. 4. The biggest problem was lizards running around inside and outside the house. 5. The dryer in the house never worked, which was hard for swim clothes to dry
Hospedou-se por 3 diárias em abr. de 2026
Verificada

10/10 - Excelente

Stephanie V.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Plenty of room for a large group! Location is beautiful and the grounds and pools are well maintained. The house could use a deep clean, some organization, and maintenance, but the staff and managers were responsive, incredibly helpful, and fantastic to work with.
Hospedou-se por 5 diárias em jun. de 2025
Verificada

10/10 - Excelente

susan s.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Home and staff were spectacular!

Chef, pools, home were all superb!
Hospedou-se por 5 diárias em mar. de 2022
Resposta de VrboOwner em 3 de jun. de 2022
Thank You Susan❤️ We are incredibly grateful that you took the time out to leave us this note. We put our customer satisfaction as top priority and we are committed to all our guests. It's customers like you that make our job wonderful. We look forward to serving you again 🍹🍉 ~/Paulette
Verificada

8/10 - Boa

Michael A.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio

Lovely

It was a great stay, our hosts were wonderful and accommodating. It felt very safe and the food and view were excellent
Hospedou-se por 4 diárias em fev. de 2023
Resposta de VrboOwner em 28 de fev. de 2023
👓Thanks so much for the review Michael👓 - We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Cheers! ~/Paulette
Verificada

10/10 - Excelente

Andrew M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great time

The house and staff are amazing. Relaxing, clean and fun!
Hospedou-se por 4 diárias em mai. de 2023
Resposta de VrboOwner em 24 de jul. de 2023
💯 - Thank you SO much for staying with us, we are happy you enjoyed your time in Amazing Puerto Vallarta!! ~/ Paulette
Verificada

10/10 - Excelente

Mark W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Private retreat

This property was perfect for our group of couples. It was very relaxing, the staff took excellent care of us and the food was authentic and delicious. They were friendly and always accommodating to our needs. We would definitely stay here the next time we return.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de VrboOwner em 21 de mar. de 2024
✨✨Thanks for the great review Mark. We are thrilled you enjoyed your time with us. Our priority is customer service and we are SO happy that YOU were thrilled with your stay at Villa Tortugas :) Excited to see you again next time. ~/Paulette🔆
Verificada

10/10 - Excelente

james m.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

5 star Villa and staff. Highly recommend.

Easy, thorough instructions
Hospedou-se por 5 diárias em fev. de 2023
Resposta de VrboOwner em 28 de fev. de 2023
✨✨Thanks for the great review James. We are thrilled you enjoyed your time with us. Our priority is customer service and we are SO happy that YOU were happy:) Excited to see you again next time. ~/Paulette🔆
Verificada

6/10 - Razoável

matt l.

Pontos positivos: Check-in, comunicação e localização

PV vacation

The location and property on the beach is amazing!! The only issues we had was ant inside the facility and missing tiles in the pool that create an extremely dangerous surface that injured a couple of our family members. The staff were amazing. The food and service was very good.
Hospedou-se por 4 diárias em nov. de 2024
Resposta de VrboOwner em 8 de dez. de 2024
Thank you for your feedback and for highlighting the aspects you enjoyed, such as the amazing location, attentive staff, and great food and service. We’re truly sorry to hear about the issues you encountered with the pool and ant presence. Guest safety and comfort are our top priorities, and we take these matters very seriously. Please know we have addressed the concerns about the pool tiles and ant situation to ensure these are resolved promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.
Verificada

10/10 - Excelente

Erena C.

Beautiful home in amazing location

My family and I spent Thanksgiving at Villa Tortugas and it couldn’t have been better. The house is lovely! And the staff made our stay perfect. We all agreed we would come back!
Hospedou-se por 5 diárias em nov. de 2018
Resposta de VrboOwner em 22 de mar. de 2020
Thank you very much for your kind words. It was a pleasure to have you as our guests in Villa Tortugas. Hoping to see you again.
Verificada

10/10 - Excelente

Doreen F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

INCREDIBLE

What an amazing stay. The staff is incredibly accommodating and sweet. Absolutely gorgeous views - we fell asleep to the sound of the ocean waves. I will be back again as soon as I can!
Hospedou-se por 3 diárias em mar. de 2022
Resposta de VrboOwner em 3 de jun. de 2022
🔆Thank You🔆 for giving us a shot, and even more for leaving us this review. Many of our customers are referred to us by existing customers. Like you, all our other customers too loved our location, proximity to the beach, restaurants, nightlife, and quiet location (but yet close to everything). We look forward to seeing you again🍹 ~/Paulette
Verificada

10/10 - Excelente

Steve S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing PV House

We had our whole family 8 adults and 4 small children for a wonderful week together. House is very spacious and great for large group. Two beautiful pools and with incredible views. Staff at house could not have been more wonderful and accomodating. Great vacation
Hospedou-se por 7 diárias em dez. de 2022
Resposta de VrboOwner em 28 de fev. de 2023
🌟Thank you so much Steve for leaving us this note and thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we hope to see you again soon. ~/Paulette ⛱️🌊🍹🍍
Verificada

10/10 - Excelente

Lisa M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great time in Puerto Vallarta

We had an amazing time at this home. House was beautiful and staff amazing! The ladies cooked amazing food and took such great care of us. The pool was heated and hot tub incredible to have. We had so many whale sightings from the hot tub. I would highly recommend it! Only negatives are that there are many stairs in the house. On the main floor we had to make sure to block stairs with chairs for the babies. It is 30 min from Puerto Vallarta center, but that was ok does us.
Hospedou-se por 7 diárias em dez. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
HAPPY NEW YEAR!! Thank you very much for your kind comments, we are very happy to hear that you had a great time in our home and you did enjoy our staff too.. It is true that we have stairs, after all, the house has 6 floors down the the ocean but, we DO have an elevator available. Regarding the babies, we do have children gates available with which we do aways block the stairs. So, security is not an issue. Hoping to see you again in Villa Tortugas !!
Avaliação arquivada

10/10 - Excelente

Loreen P.

Beautiful!

We were impressed with the home and with the service! Upon arrival, we were welcomed with open arms, margaritas, and guacamole and chips. As soon as we entered the home, we could see one of the infinity pools and the ocean. Almost every room has a view to the ocean and they are clean and well kept. Gloria and her staff were on top of everything and made us feel like part of their family. The food was delicious, the staff was great, and we were well taken care of. I would recommend this property to a friend or relative. Overall, we had a great experience.
Resposta de VrboOwner em 22 de mar. de 2020
Thank you for your kind comments. It was a plesure to have you and your family stay at Villa Tortugas. Kind regards, Paulette
Verificada

10/10 - Excelente

Chandler F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Gorgeous Villa!

We (15 adults) had the absolute best time celebrating my 30th birthday here! The staff at the house are so wonderful and accommodating, and your jaw will drop when you see how gorgeous the house is. Keep in mind it’s a little south of Puerto Vallarta and could be difficult to get Ubers from there, but the staff was so helpful in calling taxis! The address on Google Maps is different than where the house actually is, so the airport pick up service was helpful (if not a little expensive and they ended up being a little late for us). We used “Casa Jade” to find the Villa since it was right next to it, so that might be a good option for you as well.
Hospedou-se por 4 diárias em mai. de 2023
Resposta de VrboOwner em 24 de jul. de 2023
Thank You❤️ We are incredibly grateful that you took the time out to leave us this note. We put our customer satisfaction as top priority and we are committed to all our guests. It's customers like you that make our job wonderful. We look forward to serving you again 🍹🍉 ~/Paulette
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful Property South of PV

Man this was a great stay. The house is remote being nearly 30+ mins from PV proper. Still, it's in a beautiful location and just a great place over. Six stories so make sure you're ready to climb some stairs, but we didn't mind that at all. The staff was excellent. Martha was amazing. So was our chef and housekeeper. Jorge always available if we needed anything from outside the house. Negatives that were out of control of the staff/owner? Bug bites. Be prepared to come with insect repellant and use it. That is not the fault of the staff or owner. You are in a sub tropical area so it's to be expected. Overall, a lovely home and a great experience.
Hospedou-se por 5 diárias em dez. de 2021
Resposta de VrboOwner em 15 de dez. de 2021
So happy to hear that you enjoyed your stay at Villa Tortugas, it was a pleasure hosting your group. I hope to see you again in Puerto Vallarta. Merry Christmas and a Happy New Year to the entire group
Verificada

10/10 - Excelente

Emma S.

An amazing 40th birthday celebration with me and 13 friends

Our group of 14 stayed at villa tortugas for my 40th birthday bash. It was such a wonderful experience. So nice to not have a care in the world and be taken care of by a wonderful staff team. Carla and Rubi the chefs were amazing, the food was outstanding. We had them cook for us all week and there was lots of variety. The villa itself was spacious and beautiful. Lots of patio space. Innez our lovely housekeeper kept our towels and bed sheets fresh and clean each day, as well as tidied up the pool bar area regularily. Miguel hauled our beverages down to the pool cooler too. Thank you to all the staff! We enjoyed spending time together at the main pool - what a view. Basking in the sun and watching the horizon for whales! Only recommendation for improvement is to get foam mattress pads for the pull out sofa beds in the tv room and the den for better comfort for guests who have to sleep on those. We had a large group so did have to take advantage of the pull outs. I would love to go back one day! Thank you Paulette for all of your help in planning the trip, it was much appreciated.
Hospedou-se por 7 diárias em fev. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
Dear Julie, Thanks for your kind words. Regarding the pullout sofas, please note that we have purchased a Mattress Gel Pad Topper for our upper pullout love seat plus, we have full replaced the queenside sofa bed in the TV room. We want our guests to fully enjoy their stay with us. All the best, Paulette
Verificada

8/10 - Boa

Ingrid N.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Corporate Retreat notes

We had a great trip here. However, I recommend closely reviewing the room situation. The bedroom description was a little misleading, which was a problem for our corporate retreat (8 adults, none of which were coupled with each other). It does say 5 master bedrooms + loft studio + children's suite, but the room layout also indicates 8 bedrooms. What you really get are: - 5 Master bedrooms (4 look out to the ocean, one looks at a wall) - all with attached bathrooms - 1 twin bed bedroom that is attached to one of the master rooms, so you have to walk through one bedroom to get to the twin room (this was problematic for us, since we needed 8 separate rooms...It doesn't have a separate entrance) - 1 office that had a blow-up mattress (the staff quickly switched this out for a real mattress) - 1 common area that had a pull-out couch that looks out over the pool (again, a problem b/c we couldn't go through this space until the person woke up) Had we known this, we probably would have booked elsewhere. However, if this layout isn't a problem for you, then it is a lovely place to stay. The property is south of Puerto Vallarta in a charming area away from the hustle & bustle. It sits above the ocean and while there really isn't a way to swim directly in front of the villa, the beach is a short walk away. The staff were friendly and accommodating. We had a couple of things that weren't purchased for us as requested, but they took care of any slip-ups right away. We also had one guest with elevated dietary needs, which they managed without issue. Communication with the booking contact was simple and easy and she was always quick to respond. So other than the room situation, it was a great stay.
Hospedou-se por 4 diárias em mar. de 2023
Resposta de VrboOwner em 11 de abr. de 2023
We appreciate your review very much as we put our customer satisfaction as top priority and we are committed to all our guests. As I am sure you can imagine, sometimes things come up and need to be dealt with during a guest's stay and we do our best to accommodate anything that may arise. We look forward to earning back your business💯🌟 To all our future guests - The Villa is a total of six levels in all with a glass elevator that runs from level two to level five. Level 1-6 is top to bottom: (bottom is the ocean level) 7 Bedrooms / 10 baths Level 1 - Master suite - King bed with Jacuzzi bathroom - ocean view, Queen Bedroom with office - ensuite bathroom - Oceanview balcony (we have just recently put a full queen bed in this room, picture coming soon) Level 2 - Kitchen, Living room, dining room, Bar, Upper pool, Elevator, Full bath. Level 3 - 2 Queen bedrooms w/oceanfront balcony and ensuite bathrooms, 1 interior queen bedroom with ensuite bath Level 4 - 1 Queen bedroom w/oceanfront balcony and ensuite bath, 1 king bedroom w/oceanfront balcony and ensuite bath + attached interior kids’ room with 2 twin beds (attached to the king bedroom) Level 5 - Recreation room, Oceanfront Balcony, Full bath, sleeper sofa Level 6 - Main pool deck, Bar, Jacuzzi, Palapa, Full bathroom
Verificada

10/10 - Excelente

Gayle C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

A beautiful, relaxing family holiday getaway

The pictures barely do this place justice. This home is beautifully appointed and well maintained. The views are breathtaking—even watching whales and dolphins from our porches. There are so many places to relax and enjoy all the beautiful nature around this home. It felt like a wonderful escape. We were a family of 10, with children 5 and 7 years old, and 8 adults and there was something for everyone. Being 20 minutes away from the city of PV and crowds during this covid time was just where we wanted to be, while still having access to the city as needed. The staff was thorough and conscientious, kind and fun. Martha, the house manager and concierge, who speaks English, led the team and knew the answer to our every question, knew how to keep us as active as we wanted to be, and how to arrange transportation as needed. Of note, since we were there in the “winter” over Christmas and New Year’s, the angle of the sun over the surrounding mountains and also partly due to a new high rise built next door, the sun was blocked from the pools every day until after 4pm. While this was disappointing, with Martha’s help, we quickly found sun at the nearby beach, an wonderful adventure park, renting a large fishing/cruising boat and even taking a pirate ship. Martha was amazing, and went beyond her job. We now consider her family! Our chef, “Cheena” prepared wonderful breakfasts and dinners, sandwiches for the kids and after noon snacks which was perfect for our group. And the margaritas never ran out! The housekeeper, Karina kept the house immaculate and Jorge and his son Jorge, drove us everywhere, kept groceries and supplies full, and maintained the beautiful grounds. Gabriel was our night security and also helped keep the property maintained and operating. This home has things wired to run perfectly and address any issues (nothing of major to note) immediately, and with a smile. We rented this partly based on previous reviews and they are accurate. If you need a beautiful escape, this is the place!
Hospedou-se por 9 diárias em dez. de 2021
Resposta de VrboOwner em 3 de jun. de 2022
💙🍹Thank you Gayle for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences unincentivezed, and that's what makes you the star. Thanks again and we look forward to seeing you next year💯 ~/ Paulette
Verificada

8/10 - Boa

jeffrey p.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family Time

Overall great place. The staff was amazing- great food prepared and so pleasant. The place is gorgeous but needs to be updated and maintained a bit better. The waterfall and pond were not working and had gross stagnant water in them right near the main pool. Teh jacuzzi smelled like sulfur and although worked well was yellow foam sometimes. Neither infinity pool was filled high enough to work as infinity pools but otherwise were good. One of the bedroom with two bed sis attached to the main suite so good for children but not adults
Hospedou-se por 7 diárias em mai. de 2022
Resposta de VrboOwner em 1 de jun. de 2022
💙Thank You Jeffrey 💙 We are incredibly grateful that you took the time out to leave us this note. We put our customer satisfaction as top priority and we are committed to all our guests. As we explained, sometimes in Mexico water pressure/levels can be low due to our mountain view location and unfortunately not under our control. To prevent colored foam, we suggest to all of our guests not getting in Jacuzzi with heavy lotion on your body otherwise jacuzzi needs to be treated to clean this situation. We are grateful that we were able to speak about this and we look forward to serving you again 🍹🍉 ~/Paulette
Verificada

8/10 - Boa

Kelly M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Tortugas

This property is just gorgeous. The staff were friendly, food was amazing, everything was taken care of. Great vacation.
Hospedou-se por 6 diárias em fev. de 2022
Resposta de VrboOwner em 3 de jun. de 2022
🌞Thank you so much Kelly for leaving us this note and thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we hope to see you again soon💯 ~/Paulette
Verificada

10/10 - Excelente

Jason G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Relaxing week in PV

We had such a relaxing week at the house and thought the staff did a wonderful job. The food was plentiful, delicious and they kept the poolside drinks refilled. The property was great and we spent almost all day in the pool. The palapa was a welcome surprise and we enjoyed our afternoon rain showers while sitting under it. We always judge a house on whether we would return and we absolutely would. The kids and adults all had a great week and want to thank the staff again for taking great care of us.
Hospedou-se por 7 diárias em ago. de 2021
Verificada

4/10 - Insatisfatório

Yuliy L.

Pontos positivos: Limpeza e check-in
Pontos negativos: Localização e precisão do anúncio

Important disclosures for future renters

Neither in-home description nor photos nor during our correspondence was is it noted anywhere that a multi-story condominium complex is being built next to the villa creating substantial noise pollution, visual pollution, and lack of privacy. Drone made photo may be presented. Per description breakfast and dinner were supposed to be prepared by a professional chef. The woman who cooked our food was kind, helpful, and polite, but she made simple and repetitive food. The meal preparation objectively did not warrant the $ 1170 price tag. Future renters in Spanish should request daily receipts for purchased food. Despite my two requests a folder containing 41 receipts was presented just two hours before departure. Even a glance at them revealed a receipt for gasoline and kind of food which we have never seen. Staff was courteous, but we were uncomfortably surprised by the number of them and their constant public presence. At times there would be up to seven people in the kitchen/living area, resulting in us never having personal family privacy there during the day. Last but not least - the internet connection is very slow, not fast enough to download our COVID-19 pdf test files.
Hospedou-se por 6 diárias em jul. de 2021
Resposta de VrboOwner em 1 de set. de 2021
We take our customer’s feedback very seriously and are extremely sorry for any inconvenience that may have been caused during your stay at Villa Tortugas. As you can see from our other reviews, we pride ourselves in providing great customer service to all our guests. By no means can we control a new development in this beautiful area as we were once new development as well. However, we want to be VERY clear to all our future guests that on each side of our Villa is another private Villa and on one side of our Villa we purchased extra land which is our garden and waterfall (also seen in our accurate pictures). The reason we chose this location in the first place when we built our home, was to be just outside of “Downtown” (no noise pollution, visual pollution, or lack of privacy). FOOD: Before all arrivals guests are provided with menus to choose their meals for the week and, in this specific case, we were told (and I quote) "So we don't have any special requirements for food and drink. The menus you have sent look amazing and will suit us perfectly". Our chef that week, Yolanda and her assistant worked very hard in preparing the menus requested by our guests. If a guest want’s something specific, all they need to do is ask for it. RECEIPTS: With all our guests, receipts are available every day and we keep them together to be viewed at any time by our guests. Unfortunately, most guests wait until the last minute to review them. Also, if you need assistance in translating any receipts, we can do that for you as well. INTERNET: Unfortunately, during the rainy season in Puerto Vallarta, lightning storms tends to affect internet from time to time. Although sometimes frustrating, these are the pluses and minuses of the internet and technology in Mexico.. Respectfully - Paulette and the Villa Tortugas Team
Verificada

10/10 - Excelente

Christopher K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Vacation of a lifetime

This property is very much as advertised. We enjoyed beautiful sunsets and all the Puerto Vallarta has to offer.
Hospedou-se por 7 diárias em jul. de 2021
Verificada

10/10 - Excelente

Tracy L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

We miss the staff!

Villa Tortugas is a beautiful property, and we enjoyed it thoroughly. We hiked locally, went to beaches and snorkeled, did a short fishing trip and celebrated 60th wedding anniversary with extended family. The gracious staff were truly exceptional. Besides providing meals, arranging outings and preparing our celebration, they helped us deal with a medical emergency. Highly recommend.
Hospedou-se por 5 diárias em jun. de 2021

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