Amazing Grace #189 Oceanfront Luxurious Home, Sleeps 22, Hot Tub & Game Room!

Thank you for staying with us, we are so glad you enjoyed the house and all it has to offer. We hope to host you again soon!

Thank you for your feedback. We're pleased to hear you enjoyed the home, its comfortable furnishings, the well-appointed kitchen, and that our team was responsive during your stay. We'd like to provide a little additional context regarding some of the concerns you mentioned. Prior to your arrival, we notified you that one of the dishwashers was not operating properly and that we were awaiting a replacement part to complete the repair. Unfortunately, it was not available before your stay. As an oceanfront home, some sand on the exterior decks is an unavoidable part of beach living, particularly with the coastal winds. We do, however, make every effort to have the outdoor spaces cleaned and ready for each arrival. Our team also performs a walkthrough between guests, and HVAC air filters are routinely inspected and replaced as part of our maintenance program. While we strive to have every home in excellent condition for each guest, occasional issues can arise despite these efforts. We appreciate your feedback, as it helps us continue improving our processes.

Thank you for taking the time to share your feedback. We're glad you enjoyed the home's layout, spaciousness, deck, and convenient location. We sincerely apologize that the home did not meet our cleanliness standards upon your arrival. As soon as these concerns were brought to our attention, we had our cleaning team return immediately to address the missed areas. We have also shared your feedback with our housekeeping and maintenance teams so they can prevent these issues from happening again. While occasional oversights can occur, they are not representative of the level of service we strive to provide, and we appreciate you bringing them to our attention. Thank you again for your feedback, as it helps us continue improving the experience for future guests.