Casa Bella Mia- a spacious penthouse in a tropical paradise!

Thank you for the five start review. I am sorry you somehow thought you had a beach view. Hopefully you read our property description before booking, often times this is not read thoroughly enough. I rechecked and it clearly says “view of the pool” and doesn’t say anything about being “on the water”. Also, hoping you were going up the hill to the stairs to go to the beach (the shortest way there)? We timed this walk before writing our unit info out as well, “a three minute walk to the beach” (which is also in our property description). We would love to have had an ocean view as well but this would definitely put staying at our place much more per night for guests (and our expenses) and we also wanted the security our complex offers for the safety and the convenience of being walking distance to town. Thank you again for staying with us and still finding your time with us a five star stay! All our best, Jennifer and Kevin

Thank you so much Lynn and Lisa, we appreciate your positive review and welcome you back anytime! Jennifer and Kevin

Thank you so much Charles! We appreciate your positive feedback and welcome your return anytime. All of our best to you for a wonderful 2024. Thanks again! Jennifer and Kevin

Thanks so much for your review Michael and family! We appreciate you staying at our place and hope you will come back again soon. Best wishes, Kevin and Jennifer

Thank you Heather! We appreciate you staying at our place again and welcome you back anytime. Our very best wishes to to both! Jennifer and Kevin

Thank you so much Shirley and Warren! We appreciate your additional care with the condo and would absolutely welcome and would love you to come back! Our very best wishes, Jennifer and Kevin

We thank you so much for staying at our condo and appreciate your wonderful review! Please feel free to come back anytime in the future. We truly appreciate you both and welcome you back! Kevin and Jennifer

Dear Colleen, We would like to thank you both for the supportive review and coming to stay. Please feel free to return anytime! You were an absolute pleasure as a guest and please know you can think of the condo as home if you would like to come back! Our best wishes, Jennifer and Kevin

Thank you Linda for your wonderful review! Absolutely enjoyed our communication too. We welcome you back anytime, it was our pleasure. Stay warm, sounds like it’s been chilly up your way! All our best, Jennifer and Kevin

Dear Jerry and Teri, Thank you so much for staying at our place and for the helpful suggestions as well. We appreciate you coming down and you are welcome back any time. It was a pleasure communicating with you, hoping you arrived home safely after all your travels! Best wishes, Kevin and Jennifer

Thank you very much Edward! We are so happy you enjoyed yourself and welcome you back anytime! Thanks again, Kevin and Jennifer

Dear Gerry and Heidi, We thank you so much for coming to stay at our condo! We want you to know that you are welcome back anytime and were such a pleasure to all that have met you! Best wishes, Kevin and Jennifer

Hi Grant! Thank you so much for your kind review and we want you to know we appreciated you staying at our place. Sorry for any unpleasant attitudes you encountered. It seems like there is always a bad apple! How can anyone not enjoy being in paradise? We welcome you back anytime and we hope that the unhappy people stay home or stay inside. Our best to you, thanks again! Jennifer and Kevin

Thank you so much Todd and Cheryl! We want you to know you are welcome back anytime! We appreciate your stay and hope you come back again. Our very best wishes to you, Jennifer and Kevin

Thank you Joe for your wonderful review! You were an absolute pleasure to communicate with and we would welcome your return anytime! Thank you again, Jennifer and Kevin

Thank you Delores! We love it there too and the temperatures can get pretty warm when you go in the off season! We always appreciate the bedrooms/bathrooms being air conditioned for sleeping. Being from Northern US, we always welcome the warmth, but we totally understand. I am pretty sure I covered the living, dining areas being open air in my description and the pictures but feel free to message me if you think I could state it more clearly. It actually was a selling point for us as we love the view of the tropical trees and the feeling of being outdoors, yet still secure. So glad you enjoyed yourself! Thanks again, Jennifer and Kevin

Thank you so much Connie for your positive review and such kind words. What a great suggestion to add a lamp to the end table. We appreciate suggestions to help the condo feel more comfortable. We truly appreciate your stay and welcome you back… It was an absolute pleasure getting to know you! Our best wishes, Jennifer and Kevin

Dear CJ and Cortney, Thank you so much for the wonderful review! We are happy you enjoyed our little slice of heaven. It was a pleasure having you as our guests for your honeymoon experience. We welcome you back anytime and wish you all the best in your new life together! Best wishes, Kevin and Jennifer

Thank you so much, Mark! It was truly our pleasure to assist in your situation. If you would ever like to come back, we welcome you anytime! We truly appreciate your kindness and care of the condo and we also were so happy that you were still able to enjoy your vacation. So sorry for what happened with your other arrangements that were set up. Please come back in the future if you think of coming this direction! Our very best, Kevin and Jennifer

Thank you Carmen! We really appreciate you choosing our place to stay and welcome you back anytime. Your suggestions were awesome as we want to keep improving on the condo to make it as comfortable as possible. Thanks again! Kevin and Jennifer

Dear Mark, Thank you so much for your kind and positive review. We would love to have you back. The staff at Casa Ceiba enjoyed your visit as well. We appreciate you and welcome you back anytime! Our best, Jennifer and Kevin

Thank you Robert for your stay. We are glad you enjoyed yourself! The weather can certainly become humid at times in Zihua, it sounds like you may need a condo that is not open air in the future though! That was a selling point for us when we were shopping, we love the open feeling and the sound of the birds! Vanessa is a gem, we are blessed to have her management skills. Thank you again for your nice review! Kevin and Jennifer

Dear Carolyn, I am sorry you had a bad experience with the neighbors.. I wish during the course of your stay, you had messaged us. I am not sure what we could have done regarding personality differences because we have never had a problem with the owners next-door. Over the course of the five years we have owned the condo, this has never been a complaint in the past from former guests. Unfortunately, this sounds like a result of a feud with a neighbor that we have no control over and we definitely feel it was an unfair assessment of our condo, the wonderful and hardworking staff, and the beautiful complex itself . We wish you good luck staying elsewhere in the future. Best wishes, Jennifer and Kevin

Thank you so much Cherie! We appreciate the very nice review and totally agree, the open air concept makes it feel extra special and reminds us every morning while we are having coffee that we are on a tropical vacation. It is nice to have the air conditioning at night in the bedrooms when you sleep for sure. Please feel free to come back anytime, we welcome you! Thanks again, Kevin and Jennifer