Penthouse Crown Jewel

Panoramic harbor views and sun-filled open plan living define this Viaduct gem. Wake up to stunning views from your bed in the master suite with private balcony and marble bathroom. The second bedroom doubles as a private office with streaming ready TV. The fully renovated kitchen features top appliances. Relax by the fireplace on plush furnishings and enjoy spectacular sunsets from spacious balconies. Premium linens, laundry facilities, and on-site parking ensure a perfect stay.

Step into a world of unparalleled luxury in the heart of Auckland's Viaduct Harbour. This exquisite two-bedroom, two-bathroom apartment is the crown jewel of waterfront living, offering panoramic 180° views that will leave you enchanted.

The sun-drenched open-plan living area is adorned with brand-new, high-end furnishings, including a plush electronic recliner and a cozy fireplace that sets the perfect ambience. Floor-to-ceiling windows flood the space with natural light, while two elegant chandeliers add a touch of sophistication.

The fully renovated kitchen is a culinary haven, featuring state-of-the-art appliances and sleek wooden floors. It's perfect for creating memorable meals while gazing out at the stunning harbour backdrop.

Retreat to the master bedroom, a sanctuary where you can watch the sea and Harbour Bridge from the comfort of your own bed. The en-suite marble bathroom elevates everyday routines into a spa-like indulgence. Step onto your private balcony to savour morning coffee as the sun paints the sky with vibrant hues.

The second bedroom is a versatile space, ideal as a private office or a cozy retreat. It features a king-width, single-length bed, an opening window for fresh breezes, and a TV ready for streaming or video calls—perfect for maintaining privacy while staying connected.

Multiple balconies invite you to immerse yourself in the breathtaking vistas, especially during the golden sunsets that Auckland is renowned for. The living area's expansive balcony is the perfect spot to unwind with a glass of wine as the city lights begin to twinkle.

Every detail has been thoughtfully considered, from the five-star hotel-grade linens to the in-unit washing machine and dryer. On-site parking is available, adding to the convenience of your stay.

Nestled in the vibrant Viaduct Harbour, you're just steps away from world-class dining, shopping, and entertainment, yet you'll feel worlds apart in your luxurious retreat.

This is more than a place to stay—it's an experience that captures the magic of Auckland's waterfront living. Book now and let this extraordinary apartment be the backdrop for your unforgettable journey.

24/7 check-in via lock box onsite and phone access.
Welcome,

1 Zero-Smoking Tolerance:
Smoking or vaping anywhere on-site incurs an instant $350 cost-recovery charge (liquidated damages) + admin charge $30 to recover the cost of specialist cleaning, odour treatment and lost booking time.

2 Party & Visitor Limit:
After 9 pm, the apartment is for booked guests only, unless extra visitors are pre-approved. This prevents unauthorised parties; unapproved visitors may lead to bond forfeiture or other penalties.

3 Amenities & Cleaning:
The cleaning fee covers starter amenities for 1–2-night stays. For longer stays, order extra linen or supplies via your Boarding Pass. Excess mess, rubbish or furniture misuse attracts additional cleaning fees; request a roll-away if more bedding is required. If any guest develops a contagious illness, notify us immediately so we can arrange enhanced cleaning; the relevant cost-recovery charge will apply. Failure to notify makes you liable for remediation costs.

4 Keys & Swipes:
Leave all keys/swipes on the kitchen bench by 10 am checkout (move your car first). Loss or late return attracts a $180 replacement cost-recovery charge; items not returned by 2 pm are replaced for the next guest.

5 After-Hours Contact & Call-outs:
Non-emergency queries that repeat information already supplied between 6 pm and 9 am (e.g. door PIN, car-park bay) may incur a $120 after-hours cost-recovery charge. If a staff member must attend onsite after hours, a $180 call-out cost-recovery charge applies. If a tradesperson is called and the fault is user error, charges incurred will be the guest's responsibility.

6 Respectful Conduct:
Abusive or unreasonable behaviour toward staff incurs a $120 cost-recovery charge and may limit further assistance to written format only.

7 Unlawful Use & Late Checkout:
Unapproved stay after 10 am: $120 cost-recovery charge plus $50 per hour (or part) until vacated. We may access the apartment from the scheduled checkout time. No illegal activity is permitted.

8 Damage, Theft & Reporting:
A chattel list is kept; report any stains, odours, breakages or damage immediately - higher costs apply if issues are discovered later/by housekeeping, and theft is reported to police.

9 Health, Safety & Personal Property:
Stay Viaduct and the owner are not liable for accidents, injuries, illnesses or lost/stolen items; you and your party accept full responsibility for personal safety and belongings.

10 Hot-Water Capacity:
Cylinder reheats take 1–3 hours; running a bath will empty the hot-water supply.

11 Private Residence & Maintenance:
This is a privately owned home, not a hotel. Unexpected faults (appliances, plumbing, power, common-area issues) may arise; we arrange repairs as soon as reasonably possible, subject to contractor availability and building rules, and no automatic refund, relocation or compensation is offered for interruptions outside the owner’s control. You must allow authorised staff or contractors access to carry out urgent repairs.

12 Security Bond:
- Covers damage, rule breaches, admin/software fees and any costs above the bond.
- Chargebacks will be contested with evidence; unpaid balances go to debt recovery and collection costs become your liability.
- Bond release: initiated 48 hrs after checkout; banks may take up to five working days to display the release.

13 Payment Documentation & Disputes:
Cost-recovery charges (liquidated damages) and admin charges sit outside GST; your Stripe receipt is full proof of payment. No further invoices, body-corp statements, owner bills, or GST invoices will be issued.

For stays booked through third-party platforms (Airbnb, Booking.com, Vrbo, etc.), the platform processes the payment and issues any tax documentation. Because we receive only a net payout, we cannot supply a GST receipt for those bookings.

By booking, you authorise Stay Viaduct to debit the cost-recovery charges listed in these House Rules from your nominated card. We provide the supporting evidence for any charge (e.g., timestamped photos, housekeeping log) once. If you believe the charge was applied in error, email us within 14 days and include any evidence you wish us to consider; we will review the matter and send one written outcome. Further or repetitive correspondence, including requests for additional documents, may be billed at our standard admin rate, calculated on actual staff time and charged to the same card.

14 Issue Resolution:
Report problems as soon as they arise so we can address them during your stay; failure to do so may forfeit later compensation claims. Compensation requests must be lodged during the stay or within 24 hours of checkout. No refunds are given for issues rectified within a reasonable timeframe or that did not materially affect your stay.

15 Acceptance:
Completing your booking confirms you have read, understood and accepted these House Rules and all related fees and do not limit your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. Thank you for helping us maintain a safe and pleasant environment for every guest, resident and staff member.