Sente-se, relaxe e aproveite a melhor vista de Kissimmee!

We stay in Florida every year. This property was in an excellent location. Really close to a 24 hour Walmart. The house is good size and the pictures in VRBO were accurately represented.

Pros:

-location

-nice neighbourhood

-open layout

-lake view

-well taken care of grass and someone always moved garbage bin to curb for us.

- owner was prompt in trying to solve issues (see below)

Cons:

-toilets (you must hold handle down 8-10 seconds for toilets to flush properly. Not a big deal once you figure out how to properly push and hold in order to flush- could do with fixing or replacing.

-key pickup (is at an alternate location- not too far but when we came to check in they were closed with a sign on the door to return in 1.5 hours. We have also never had to go to an alternate location to pick up keys and return keys at the end of our stay. They ask for credit card and require you to sign for an iron if you want? We found it a little odd)

-Pool (although we were aware the pool was solar heated - which means no heat if no sun. The pump was broken so the pool was not circulating. So we couldn’t use the pool for the duration of our stay. We called Magical Memories (property management company numerous times often waiting on hold for 30-60 minutes. They did send someone round but never got an update and just said yes ‘pump is broken’.)

-hot water!!! (We didn’t realize the hot water was also solar heated so for our stay in dec-Jan it was overcast or raining for most of our stay. We had no hot water. Apparently maintenance said we should have back up for times like this but it didn’t have one. Having no hot water was definitely upsetting. After calling property management company again, waiting again they told us this is a typically system in rentals - Luke warm at best. Perhaps when it’s sunny (which is most of the time in florida, this isn’t an issue?)

-limited items in kitchen (we don’t cook a lot on vacation but we rent homes so that the option is there. This home had limited stuff in the kitchen- enough to get by, but other properties we have stayed have had much more. Basics were there.

-no phones worked in the house.

Overall, a great location, very friendly owner but less than effective property management company. They attempted to solve problems- but not without extremely long wait times, and although they sent the maintenance around twice- nothing was fixed and no updates given.

We did however enjoy our vacation!