8/10 Bra
Alexandra
21 aug. 2024
Gillade: Renlighet och kommunikation
Gillade inte: Rummets bekvämlighet
Perfect location in Beverly Hills
This a cozy hotel, though it needs refurbishing and there was a big difference of quality between the room that was presented on expedia/hotels.com (deluxe/spacious) that I payed for and the one I got. I talked to the manager and they approved a refund for the fare difference between room types. The room is nicely decorated, but the sound isolation is bad, the window frames are very old that need cleaning on the outside and you can hear the toilet flushing from neighbors, also the AC and the fridge are very noisy. The bed is quite comfortable but a bit hard and creaks. The shower is not very comfortable and it takes a while until the water gets warmer. Also the aspect of the walls in the shower is not very attractive as it is just concrete. Maybe other room categories are better, but these were not available at this location at my arrival and I preferred not to change location. All that said, the personnel at the front desk are welcoming and quick to assist. They listened to my complains and were aware about the issues with an old building. The hotel is otherwise cozy and nicely decorated indirect connection to restaurant managed separately with a terasse where you can have breakfast, brunch,lunch or dinner. The location is perfect in Beverly Hills with possibility to take the bus no 4 to different sites such as Santa Monica Pier, Sunset Bl, Hollywood Bl in case you wanna skip a car rental that also costs you parking. Overall,I liked my stay despite the afore mentioned issue
Alexandra
Bodde här 5 nätter i augusti 2024