Lägenhet

Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.

Fotogalleri för Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.

En takterrass med två stolar, ett bord och ett turkost parasoll.
En swimmingpool med utsikt över havet, omgiven av palmer och solstolar.
Ett takförsett utomhusområde med en hängmatta, blå sittmöbler och krukväxter.
Ett semesterkomplex med flera byggnader, en central pool och ett stort antal solstolar på stranden.
Ett vardagsrum med en röd soffa, randiga fåtöljer, ett soffbord och konstverk på väggen.

Recensioner

9,4 av 10,
Enastående

Höjdpunkter

  • Avkoppling i fokus
    Högsta betyg för komfort – här känner sig gästerna som hemma.
  • Njut av den uppvärmda poolen
    Ett ovanligt fynd i detta område – ta en simtur eller ett avkopplande dopp.
  • Centralt beläget
    Du är aldrig långt från där du behöver vara med detta bekväma läge.
  • Upptäck sevärdheter i närheten
    Nära till Quinta Avenida
3 sovrum2 badrumSovplats för 8

Populära bekvämligheter

  • På stranden
  • Balkong
  • Massage på spa
  • Inträde till vattenpark
  • Uppvärmd pool
  • Grill

Utforska området

Se på karta
Playa del Carmen, QR
  • Place, Quinta Avenida
    ‪1 min till fots‬
  • Place, Playa del Carmen stora strand
    ‪5 min till fots‬
  • Place, Playa Mamitas
    ‪10 min till fots‬

Var du sover

3 sovrum (sovplats för 8)

2 badrum

Badrum 1

Badrum 2

Ytterligare utrymmen

Däck eller uteplats
Kök
Balkong
Separat middagsplats
Matplats

Om boendet

Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.

På stranden 3BR Penthouse Pool steg till 5th Ave. Privat tak, WiF, piga.

Var beredd på att bli imponerad när du kommer in i vår eleganta takvåningslägenhet med 1600 kvadratmeter lyx och utrymme. E3 är en elegant öppen koncept med två våningar som har underhållits och dekorerats av ägaren. Luna Encantada Condo Complex ligger i hjärtat av Playa del Carmen direkt vid havet med bara några steg till den berömda 5th Avenue.

Vardagsrumsfönster från golv till tak översvämmar lägenheten med ljus och erbjuder fantastisk havsutsikt. Skjut upp dörrarna till den stora balkongen, där du kan njuta av morgonkaffe medan du ser solen stiga över havet. Till vänster är trappor som leder upp till det fullt möblerade taket. Ett idéutrymme för att slappa av, äta middag, spela kort eller titta på båtarna förbi.

Denna lägenhet erbjuder så mycket mer ...

KÖK / Matsal / levande utrymme
E3: s ljusa och öppna fullt utrustade kök är utrustade med rostfria vitvaror och är utrustad med alla serviser, glas, grytor, kastruller och redskap som du behöver för att tillverka ett mellanmål eller en gourmetmåltid. Den har bänkskiva i marmor och frukostbar med avföring. Matsalen har sittplatser för 6.

Vardagsrummet är elegant inredda med en soffa och en stol och erbjuder fantastisk havsutsikt! Underhållningscentret erbjuder en 50-tums platt-TV med amerikanska kanaler / satellit och DVD / CD-spelare.

Rätt utanför vardagsrummet är skjutdörrar till din privata täckta balkong med matbord och stolar och fantastisk utsikt över poolen, komplexet och havet! Och till vänster finns trappor som leder till din privata takterrass, möblerad med en hängmatta, bord och stolar, solstolar, möblerad sittgrupp och en grill. Panoramavyerna är så spektakulära och erbjuder utsikt över Cozumel, stranden, Playa och alla båtar som går förbi. Taket är prydet med tropiska växter som erbjuder dig den perfekta platsen att sträcka ut. Du kommer att bli fascinerad av det här utrymmet.

sovrum
Master: Rymlig mästare med king size-säng med havsutsikt + klädkammare. Angränsande badrum med handfat + glasdusch. 32 "platt-TV. Individuellt styrd a / c + takfläkt.

Andra gästrum: Rymligt med en king size-säng, garderob och angränsande gästbadrum med glasdusch. Individuellt styrd a / c + takfläkt, 27 "platt-TV.

Tredje gästrummet: Pittoreska med queen size-säng rymmer 2 gäster. (De 2: a och 3: e gästrummen delar ett komplett badrum.)

Dessa lägenheter erbjuder vackra badrum med granitkaklat, kvalitetslinne, badkar och badlakan.

POOL / STRAND
Den uppfriskande infinitypoolen har utsikt över havet och har en bubbelpool. En gästhöjdpunkt är de privata solstolarna och paraplyerna som ställs upp på stranden dagligen (endast för gäster på Luna.) Vi erbjuder dedicerad strandservice inklusive leverans av mat och dryck från lokala strandklubbar direkt till din solstol. (Kostnad för mat / dryck och extra tips.) Eller ta gärna med din egen kylare. Ingen loungestol krig här! Det finns en utomhusdusch nära poolen för att skölja bort sand.

COMPLEX / LOCATION
Det charmiga boutiquekomplexet har bara 24 enheter vilket gör det till en intim tystare miljö. Den har en vacker infinity-pool med utsikt över stranden med en bubbelpool, iögonfallande skulpturer, konstverk, fontän samt fantastisk tropisk landskapsarkitektur.

Luna Encantada är exceptionellt väl beläget. Gå ut genom dörren och du är steg till strandbarer, vattensporter, restauranger, strandmassage, shopping och mer. Inget behov av att hyra en bil eftersom Playa går stad. Tillbringa en dag med att besöka eko-vattenparker (Xcaret, Xel-Ha, Xplor), antika Maya-ruiner, zip-foder över djungeln, dykning, snorkling eller besöka kolonistäder! Så mycket att njuta av i juvelen på Riviera Maya. (Vi kan hjälpa dig med dagsturer.)

Vi ordnar gärna din privata flygtransport tur och retur för upp till en grupp av 8 gäster + bagage direkt till din lägenhet dörr för en mycket rimlig pris! Playa ligger cirka 45 minuter från Cancun.

Vi tillhandahåller också:
* Chef på plats
*Gratis wifi
* 24 timmars säkerhet / städning varannan dag
* Gratis parkering i vårt garage (Be om mer information)
* Färskt renat dricksvatten
* Individuellt kontrollerad luftkonditionering i hela lägenheten (utan extra kostnad)
* En restaurang- och aktivitetsguide och våra "bästa tips" / vet innan du går! "
* När du bokar din bokning via VRBO betalar du dem direkt för deras bokningsavgifter. Vi skickar sedan en online betalningslänk och du betalar din insättning samma dag direkt till oss. Den slutliga betalningen kommer att betalas till oss 60 dagar före din bokning. VRBO samlar INTE in våra hyror.
* Se gästinfo nedan

Vi ser fram emot att vara värd för dig! Din drömlägenhet på havet väntar!

GÄSTINFO:
* Det är självcheckning på Luna. Du får din lockboxkod + huvudgrindkoder.
* Gästerna får kylare med drycker och mat på stranden. Inget glas vid poolen eller vid stranden snälla.
* Det finns lättillgängliga taxibilar runt Playa.
* Det finns många platser för strandmassage till mycket nominella priser.
* Ta med dig pesos för att komma igång.
* Använd inte gatautomater för att ta ut pengar. Använd bankomater som finns i en bank för säkerhetsändamål.
* Ta med ditt körkort om du blir ombedd för ID på Walmart eller shoppingplatser.
* Vi kan ordna din flygtransport tur och retur för upp till 8 personer till en mycket rimlig avgift.
*NJUT AV!

Lägg till datum för priser

Liknande boenden

Husregler

Incheckning efter 16.00
Lägsta ålder för att hyra: 25 år
Utcheckning före 11.00
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Barn

Barn tillåts: 0–17 år
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Evenemang

Inga evenemang tillåts
default

Husdjur

Inga husdjur tillåts
We do not allow pets of any kind.
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Rökning tillåten

Rökning förbjuden
No Smoking Condo

Viktig information

Att hålla koll på

Boendenummer 100779vb
Om du avbokar din bokning kommer värdens avbokningspolicy att gälla. I enlighet med EU-bestämmelser om konsumenträtt gäller inte ångerrätten för boendebokningstjänster.
Detta boende drivs av en professionell värd. Att erbjuda boende är kopplat till värdens företagsverksamhet eller yrke.
Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Fester och gruppevenemang är inte tillåtna på boendet.
Värden har angett att det finns en kolmonoxidvarnare på boendet.
Värden har angett att det finns en rökdetektor på boendet.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och förbandslåda.

Om området

Playa del Carmen

denna lägenhet ligger på stranden, nära en temapark i Playa del Carmen Centro, ett område i Playa del Carmen. Vackra naturupplevelser kan du få i området kring Playa del Carmen stora strand och Playa Mamitas, och du kan även besöka turistattraktioner som Xcaret Eco nöjespark och Xplor-nöjesparken. Xaman Ha Aviary och Temazcal Natura är också värda ett besök. Upplev vattenäventyr som vattenskoteråkning och kajakpaddling i närheten, eller prova på andra friluftsaktiviteter som cykling och ekoturer.
Karta
Playa del Carmen, QR

I närheten

  • Quinta Avenida - 1 min till fots - 0.1 km
  • Playa del Carmen stora strand - 5 min till fots - 0.4 km
  • Central Square - 8 min till fots - 0.7 km
  • Playa Mamitas - 10 min till fots - 0.8 km
  • Playacar - 11 min till fots - 1.0 km

Ta sig runt

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min med bil

Restauranger

  • ‪Karen's - ‬3 min till fots
  • ‪Mercado 174 - ‬2 min till fots
  • ‪Carboncitos - ‬3 min till fots
  • ‪La Vagabunda® Centro - ‬2 min till fots
  • ‪Inti Beach - ‬1 min till fots

Vanliga frågor och svar

Är Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave. husdjursvänligt?

Nej, husdjur är inte tillåtna på boendet.

Hur mycket kostar det att bo på Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.?

Enligt uppgifter från den 4 okt. 2026, startar priserna från 13 675 kr för en natts vistelse för två vuxna på Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave. den 11 okt. 2026, inklusive skatter och avgifter. Priset baseras på det lägsta priset per natt som hittats under det senaste dygnet för vistelser under de 30 kommande dagarna. Priserna kan ändras. Välj datum för att få rätt priser.

Hur mycket kostar det att parkera vid Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.?

Parkering är tillgänglig på boendet.

Vilka är incheckningstiderna för Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.?

Incheckning börjar 16.00.

Vilken utcheckningstid gäller för Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.?

Utcheckning sker senast klockan 11.00.

Var ligger Deluxe Penthouse, Infinity Pool, tak med hängmatta, Beach Service, steg till 5th Ave.?

Denna lägenhet vid stranden ligger centralt i Playa del Carmen Centro, nära Quinta Avenida och Playa del Carmen stora strand. Playa del Carmen Maritime Terminal och Playa Mamitas ligger också en kvarts promenad härifrån.

Recensioner

9,4

Enastående

Recensioner visas i kronologisk ordning och har, om inget annat anges, genomgått en gransknings- och verifieringsprocess.
Läs merÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 13 av 16 recensioner
8 - Bra i betyg. 1 av 16 recensioner
6 - Okej i betyg. 1 av 16 recensioner
4 - Dåligt i betyg. 1 av 16 recensioner
2 - Väldigt dåligt i betyg. 0 av 16 recensioner

9,8/10

Renlighet

10/10

Incheckning

10/10

Kommunikation

9,4/10

Läge

9,6/10

Annonsens riktighet

Recensioner

Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great stay

We had a great stay. Staff was very nice, VRBO contact was great. Transportation that was recommended was great.
Bodde här 4 nätter i juli 2023
Svar från VrboOwner 8 sep. 2023
Thank you Beatrice for the 5 star review! We are so happy you had such a great stay! We have a great staff and as the rental agents we ensure each guest is fully prepared for a stay with us including assisting with our roundtrip airport transfer with our fabulous long term drivers. We sure hope to host you again Beatrice! Sally & Staff
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Great condo

Everything was as advertised. Very clean and comfortable. Location to the beach was amazing.
Bodde här 4 nätter i december 2024
Svar från VrboOwner 5 jan. 2025
Thank you Christoper for your wonderful review! We rely on these 5 star reviews which helps future guests see what a fab stay it is & to keep our Premier Host status! So very much appreciated. We sure hope that you will return again! Sally & Staff
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Beautiful Property

Perfect location! Right on the beach, but in the heart of all the shops and restaurants. The roof top deck was amazing! I'll be re-booking for sure!
Bodde här 8 nätter i augusti 2021
Svar från VrboOwner 8 sep. 2023
Louis it was a pleasure to work with you on your stay with us. So happy you enjoyed all the perks of this oceanfront penthouse condo with a fabulous private rooftop & enjoyed how close it is to everything you can want or need! (One of my favorites too!) We appreciate you, and look forward to hosting you again in the near future! Thanks for the wonderful review. Sally & Staff
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Excellent Property

Everything was wonderful about our experience. The property was amazing. The communication was fabulous and so helpful. The staff at the property went above and beyond. We are so happy with our stay here.
Bodde här 9 nätter i december 2020
Svar från VrboOwner 8 sep. 2023
Dear Christina & Ed, it was our absolute pleasure to host you in our condo. You were an absolute delight to work with, to communicate with and who respected our property and staff. We so appreciate your business, and sincerely can't wait to welcome you back again, hopefully sooner than later! Best regards, Sally & Tonya
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Amazing

Nice clean perfect condo right at quinta avenida playa del carmen i will rent there again love it 💯🇲🇽🇲🇽🇲🇽🇲🇽
Bodde här 3 nätter i november 2023
Svar från VrboOwner 5 dec. 2023
Thank you Junior so much for this 5 star review! It's a beautiful well cared for condo with amazing ocean views from the balcony & private rooftop. And best of all mere steps to lively 5th Avenue, the pool & beach & incredible beach club service that we offer. We would love to host you again! You were wonderful guests! Sally & Staff
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

One of the best places to stay in Playa del Carmen

This place is a gem. As-advertised. Super clean, safe, and a spectacular view. Centrally located. As indicated in the listing, there is definitely music playing, oftentimes really loud, at the restaurant next door, pretty much from 9:00 AM - 11:00 PM or later. Was a little tricky finding the place, especially with our rental car, because you're required to drive down what's blocked off as pedestrian-only streets. All employees were super pleasant and accommodating. Would definitely recommend.
Bodde här 5 nätter i mars 2023
Svar från VrboOwner 8 sep. 2023
Thank you Jessica for this 5 star review & saying it's one of the 'best places to stay in Playa del Carmen'! It truly is a gem, & we appreciate your comment on it being super clean, safe & offering spectacular views! I just stayed there for 2 weeks prior to you & enjoyed it immensely. We do outline in our Arrival Package that once you turn onto our street there may be a small barricade across; you can easily move it aside since you are a guest staying on the street. The reason it is there as you mentioned is due to the fact that you have to cross lively 5th Avenue which is a pedestrian only walkway so they don't want outside traffic going down there unless you are staying there or have business there. It is an easy process to get to other than the barricade. There are no other pedestrian only avenues other than 5th Avenue which is a landmark spot in its own right! So glad it worked out for you otherwise! We're so happy that you felt our staff were super pleasant & accommodating but most of all that you would recommend a stay to other guests. Our team guaranteed will go out of their way to ensure each guest has a fabulous stay! We sure hope we can host you again Jessica! Sally & Staff
Verifierad recension

8/10 Bra

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Nice place

This is a nice location with great staff. The only negatives is that the thumping bass and music from neighboring establishments seemed to get louder and more annoying on the weekend. There was a photo of the roof top in the marketing materials that implied two loungers and an umbrella were there for relaxing (those items were not on our roof top while we were there which was disappointing). The great views from the roof top can be seen only while standing. They disappear behind the wall when you sit down. Very minor complaints. Everything else was great.
Bodde här 5 nätter i mars 2024
Svar från VrboOwner 15 mars 2024
Thank you Kevin for the review! We do have an amazing staff & condo! As stated in our listing, we are next to a beach restaurant that plays music. The reality is that Playa del Carmen is a very lively fun town. Even if you stay off the beach you'll hear noise or music. At least here you have amazing ocean views in a beautiful oceanfront condo! I was told there was an approved wedding next door at INTI therefore the extra music on the weekend. As for the rooftop, there are of course sides built to protect guests from falling over; it's not glass surrounding the rooftop as per the photos, so of course if you're sitting you don't see the views. But they are there as well as on the large balcony! As for the loungers, I wasn't aware that they are no longer there. I checked with our manager & due to recent damange (very popular condo) they are being replaced. I did send you an email to check in on you & I didn't get any reply from you about the loungers missing nor did our manager, but my apologies of course for that. I always tell our guests to reach out to us if there's any issues so we can try to resolve them! I am glad overall that your stay was great. We do offer an amazing condo with hands on staff in the best complex on the beach that has beach service, no boats tied up in front & the beach isn't washed away. A lot of perks! We sure hope you'll return Kevin! Sally & Staff
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Amazing Location, Property, and Communication

We had an amazing 1-week stay in June at this property! It is extremely well-equipped, clean, as advertised, and Sally provided incredible resources and communication before, during, and after our reservation. The provided water was one of the biggest lifesavers for convenience and comfort. (There are ice trays in the freezer, which we used frequently.) The kitchen items allowed for us to cook meals, make coffee each day, and even juice our own limes for margs! The complex is incredibly located directly between the beach and 5th Ave., and allowed for easy access to restaurants, bars, and was also just a 10-minute walk to Walmart. Most of our days were spent in the pool, which always had available chairs and was never overcrowded or loud (including into the evenings). We also never experienced excess noise from the neighborhood overnight and had no trouble sleeping. We would highly recommend this unit and would absolutely stay here again in the future.
Bodde här 7 nätter i maj 2024
Svar från VrboOwner 12 juni 2024
Wow thank you Jamie & Natalie for this 5 star review! It truly means the world to our team who work so hard to provide an amazing stay! I love to stay in this condo when I get to visit the area as a rental agent as being a penthouse offers so much space, room & ocean views! Thank you for pointing out how well equipped it is, & how well located it is to 5th Avenue. And thank you for your kind words about my communication. My motto is to provide our guests a stay much like I'd want for my family. We would LOVE to host you again! Thank you again for being amazing guests & wonderful people! Sally & Staff
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Magnificent Condo Steps Away from Beach and 5th Avenue

This was the best experience we have ever had with a rental condo! The place was immaculately clean, the A/C was super cold, the staff was very helpful but not pushy, we felt safe, and the views were out-of-this-world! Playagal gave us a great recommendation for private transportation, Abdias took supreme care of us on the beach, and we were able to do it all from this fantastic location: swim in the ocean, swim in the infinity pool, have dinner on the beach, get massages on the beach, have drinks on the beach, take the ferry to Cozumel, go to Mayan ruins, swim in a cenote, go to Xcaret and Xplor and shop 5th Avenue (every day)! The condo was furnished with everything we needed and housekeeping kept it tidy. The Netflix and wi-fi worked, and the upper penthouse was soooo relaxing! The doorman gave us some great recommendations for finding elote, tacos, and other restaurants and Wal-Mart was only a few blocks away. (Make sure to bring your fabric bags!) The sargassum was cleaned off of the beach each morning and the vibe from INTI next door kept us hopping. The only downside was the heat and humidity - it was quite a shock for our family because when we left home, there was snow on "our" mountains :) All-in-all this was a fabulous experience!
Bodde här 9 nätter i maj 2023
Svar från VrboOwner 8 sep. 2023
Thank you so much Andrea for such a wonderful 5 star review & such an in-depth view of your stay with us & all the exciting adventures you went on. The condo is well outfitted & as you say the ocean views are amazing. The rooftop is one of our guests favorite spots to hang out especially with a large group! Jaime our driver is such a pro & amazing at private tours. Abdias is a gem; he ensures our guests are well set up on the beach! And glad to hear all the efforts that are made to keep the beach clean of sargassum. We take great pride in offering our guests a memorable stay so I'm so happy that your vacation with us offered your family so many wonderful memories & adventures! We would love to host your lovely family again Andrea! Sally & Staff
Verifierad recension

4/10 Dåligt

Gillade: Renlighet, incheckning och kommunikation
Gillade inte: Läge

Music was a huge negative

While the condo is nice and the staff are very helpful and friendly, the music was a huge negative for us. The listing states there could be music. What it doesn't say is the front door of the condo faces a 3 story open air beach club. The beach club pumps out heavy bass music NON STOP for 10 to 12 hrs straight every single day beginning before noon til midnight. It can be heard on the roof top deck, patio and inside the condo with doors closed, air and TV running. It vibrates the glass window in the door. Huge disappointment for us. The condo is good, but I wouldn't call the living room furniture luxury. It's nicely equipped. The 3rd bedroom bed is very hard, no one from our group wanted to sleep on it. The staff are all very nice. We used the airport transfer, Lino. He was great. We also used the tour recommendation of Jaime and he was wonderful. Views are nice, pool is nice. Close to many restaurants and shopping. Shame it is next to the beach club.
Bodde här 5 nätter i februari 2023
Svar från VrboOwner 8 sep. 2023
Thank you Bernadette for your review despite it being very surprising & disappointing to us. It's so rare for us to not receive a positive review. :( We have 8 VRBO listings & receive fantastic reviews across the board & are awarded Premier Host year after year! We're truly sorry it wasn't the stay you anticipated. To be fair, we do note under Things We Can't Control in our listing that music is played daily into the evening from the adjacent beach club. (Very few hosts mention this in their listings; we aren't those people.) And you didn't mention any concerns prior to the stay or to our condo manager during your stay. :( The beach clubs stay within the hours they're allowed to play the music which we have no control over. I rent this condo myself for my family & we've never have any issues like you did. I guess we all have have different sensitivities to music & sound. (I'm staying in this condo next month & will note the music during our stay.) Most of our guests feel the pros of a stay at this complex far outweigh any cons. Frankly we find it hard to stay anyone else as we love it so much there! We appreciate that you pointed out the many things you did like such as 'the condo is nice & the staff are very helpful & friendly" & the condo is nicely equipped. We take great pride in our condos & our staff who've been with us a long time. And as you say the pool & views are really nice & the condo is close to both shopping & restaurants. (Truly is mere steps to 5th Avenue!) Happy to hear our drivers who I arranged for your airport transfer & tours were wonderful! We like to provide whatever services our guests need! We're sorry you found the mattress in the guest room hard. Mattresses can be subjective & personal. (My spouse & I have a difficult time agreeing on mattress choices!) The owner does routinely upgrades the mattresses & linens. Despite your disappointing review, we truly take every opportunity to rectify the issues that are within our control. We hope that anyone who reads this review takes the time to look at the outstanding reviews for all our VRBO listings to see that we truly offer memorable stays! This complex is one of the best on the beach due to our location, beach service, amenities & the fact we don't have boats tied up in front obstructing swimming like other complexes on the beach. Bernadette we'd love to host you again perhaps at one of our condos/villa so we can show you how fabulous all our properties are! Warmly, Sally
Verifierad recension

6/10 Okej

Property needs some investment

This was our third stay at this location and it was disappointing. The property looks tired and is in need of repairs and a face lift. While there were some changes since our last stay, they were "bandaid fixes" such as a new mirror in the master bathroom ,new bathroom faucets,new shades on some of the master bedroom windows, some new wall art and a new dishwasher. The minor fixes were outnumbered by the issues in need of attention such as: broken hooks on master bedroom curtains on sliding glass doors preventing them from fully closing, dining room chair leg is broken and all dining room chairs need recushioning, broken screen door off the living room, broken vegetable and fruit bins in refrigerator, broken burner on stove top, HVAC fan emits a loud noise when on low speed. strong musty odor throughout unit and especiallyl in the additional bedrooms, kitchen sink faucet replacement does not fit the sink properly and splatters water all over the counters. We saw several interiors of other units while we were vacationing this year, and they are furnished so nicely. While we had a great time as a family and had wonderful memories of our week together, we can't justify renting this unit again especially at this asking price. We suggest that the owners seriously consider refurnishing, repainting, and fumigating this unit.
Bodde här 7 nätter i december 2017
Svar från VrboOwner 8 sep. 2023
I am so sorry you were disappointed! The owners take reviews very seriously and will be remedying everything ASAP! As a side note, your rate was discounted and was less than all other 3 bedroom penthouses - nevertheless, we want every stay to be as perfect as possible and appreciate you taking the time to post.
Verifierad recension

10/10 Utmärkt

Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet

Amazing penthouse patio!!

Wonderful experience and excellent location.
Bodde här 4 nätter i februari 2022
Svar från VrboOwner 8 sep. 2023
Thank you Latanya! This condo definitely offers a wonderful experience & we are one of the best located complex's on the beach! We look forward to welcoming you back again! Sally & Staff
Verifierad recension

10/10 Utmärkt

Perfect location in Playa del Carmen

Situated on the beach one block from 5th ave . Well appointed condo with everything you need for an enjoyable problem free vacation. Great staff handles everything from opening the gate when you return from dinner to stopping a leaky refrigerator within 10 minutes of notifying them. This was our second stay at Luna Encentada and certainly won't be our last. Thank you for a wonderful week. Stu Kurtz and family. Colorado
Bodde här 5 nätter i juli 2018
Verifierad recension

10/10 Utmärkt

Beautiful Property!

This our second stay at this property. Highly recommend this unit. Beautiful decor and the view is breathtaking! Tonya is wonderful to work with and addressed all our questions. We will be back! The Johnson Family
Bodde här 8 nätter i april 2018
Verifierad recension

10/10 Utmärkt

Beautiful, updated, and spacious condo in the heart of Playa Del Carmen! We loved the condo!

Management, housekeeping, font desk, and beach service were friendly, personable, and efficient! The amount of space and storage was fantastic! The kitchen had everything one would need. Both bathrooms were well stocked as well. Water pressure was decent and we had plenty of hot water for showers with 5 adults. Bath amenities were very nice. It was wonderful and so much appreciated that they provide plenty of bottled water! Everything was in great working condition. We loved the rooftop patio with fabulous ocean views! The only negative, which can not be controlled by property management is the condition of the beach. The beach has eroded and the amount of seaweed was awful. We could not even get in the ocean. It is not the beach in Playa Del Carmen that I enjoyed 6 years ago. When we were there March 4-11the seaweed was an issue and got worse due to the 1-2 days of rain half way through our vacation. In summary, if you want a beautiful beach, you will be disappointed with that. However, if you want to be in a wonderful condo with a pool right in Playa Del Carmen where you can lay on a beach, then you will love this place! If you want the beautiful beach experience then head further south or to Cozumel to another beach/ beach club a couple of days. That's what we did! Also, although the condo is a block off 5th it is very quiet, secure and well lit.
Bodde här 7 nätter i mars 2018
Svar från VrboOwner 8 sep. 2023
Thank you for your review! So glad you enjoyed your stay. We just recently got the seaweed influx and hope it disappears as quickly as it arrived and I just got word that it has started to recede! Most of the time our beaches are beautiful and Playa is a great town for vacationing! Hopefully your next visit will be PERFECT!
Arkiverad recension

10/10 Utmärkt

Beautiful

Everything was spot on beautiful, the condo, the onsite staff, the location. Our 2 weeks was the best vacation we've had yet in Playa del Carmen. Done the all inclusives many times but Luna Encantada is the way to go.

Om värden

Tonya Sarina är värd

Värdens profilbild

Språk:

Engelska

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