HYR ALLT 3 BR PRIVAT CHALET w / INDOOR SWIM SPA / GYM / OTDR POOL / SAUNA NEJ ANDRA

Thank you. Looking forward to seeing you and your wife again

I am so glad you enjoyed your stay. Hope to see you again!

Both complaints are not accurate . Sometimes I just get confused . You show somebody something, explain it to them, have them tell you they understand it, and then they complain about it afterwards as if it is something new and problematic! I have had a policy of meeting all my guests upon arrival and giving them a quick tour of the cabin, Showing each guest how to use and adjust the hot tub ,the sauna ,how the electric thermostat works, how to adjust the vents for the air conditioning heating, how to use the electric stove and dishwasher, and to explain the few idiosyncrasies of the cabin . I have done this with every guest for 4 years, Julia was no different. There are 2 particular idiosyncrasies that have existed since when I bought the house. Want to guess what TWO they are? When Julia arrived, I walked her through the cabin and explained everything as I always do . when we got to the bathroom I explained to her .as I have for every other guest for the last four years, that in order to get hot water quickly in the shower, you must turn on hot water concurrently in the sink of the bathroom let it run for 3 to 4 minutes , both of them AT THE SAME TIME, and the water will be hot in the shower you. Then turn off the water in the sink and enjoy a hot shower with enough hot water to keep you going forever. This is a fluke in the house and it’s been that way for 10 years .. It is only a problem if you do not listen to what I’m saying when I’m showing it to you , and then try to do otherwise !!!! if a 2-4 minute wait for hot water , while you are getting ready to get into the shower by running the water in the sink is a problem , probably you should not be booking anything outside of your home! The problem here is not that it took a long time to get the hot water running. The problem is she did not follow directions!!!! if 2 to 3 minutes is too long to wait for you to get hot water in the shower, please do not book my cabin! As far as the locks on the doors go they are unusual. You need to pull the handle up and turn the lock to the right to lock it , and pull the handle up and turn a lock to the left to unlock it. If you do not pull the handle up the door will not lock nor unlock lock. To lock the door from the outside you have to hold the handle horizontal and turn the key, then when it stops turning,lift the handle up till it locks fully. Again some thing I showed and explained to Julia, and some thing she obviously did not pay attention to .so for everything else including an early checkin , adding an additional person at the last minute, and loving the cabin, she only gave it 3 stars! Both “issues “ that she stated have existed since I’ve owned the cabin 11 years ago, BUT neither is an “issue “, they are only idiosyncrasies if you understand them, and they ONLY become an issue when you don’t pay attention to what I am saying When I give the tour of the cabin , or not reading the brochure that’s on the living room table , and then complain about “the issue” because of lack of retention, or just to complain, not because there ever was a problem ! If you read all the reviews ,you will not see these “issues “ as problems that people have stated . in fact usually most guests thank me for thoroughly explaining everything when they get here before I leave. I want my guests to have the best and most enjoyable stay they can possibly have at my cabin. I want you to know where everything is, how everything works, and what your options are to change things there that you would like while you were there to make it more convenient for your state. However it is out of my “job classification “ to make a guest listen, remember, or refer to the written info on the coffee table. So yea, I am very disappointed in Julia’s review, but if you are reading this now , you know all about the idiosyncrasies , so you see, every cloud does have a silver lining!

Hi Kristina, Please let me know what the maintenance issues were. Did you tell Paul? Were they resolved?

I am a bit surprised with a 3 star rating especially as trish seemed to throughly enjoy her stay. The issue of the swim spa was something she was aware of BEFORE she booked, as she begged for a same day reservation , and since I had no reservations prior to hers, I had the spa emptied, cleaned and refilled. Before she bookeked the reservation, I told her it would take at least 24-48 hours for the spa to reach 98* and if she was ok with that then the room could be rented. She agreed and the spa took about 48 hours leaving her one day of use. Because she was “deploying” oversees and this was her last time with her boyfriend prior to deployment, and since I had no one coming into the room for two more days, I offered her a complimentary extra night, which she graciously accepted. She told my partner how wonderful the place was, and how much she enjoyed her stay, AND SAID EVERYTHING WAS GREAT. I do not understand a three star rating ( I have only received FIVE stairs), and assume that this is simply because she does not understand how the rating scale works. Regardless, I am glad she enjoyed her stay and wish her safety on her deployment . Eric Rubin

I am glad you enjoyed you stay as it was truly a pleasure having your family and friends as my guests. I hope to see all of you again, and please use me as a reference if ever needed.

I am amazed by your complaints! I am curious to what restrictions are being referred to here, as all is stated on the VRBO page PRIOR to booking! Yes, it is true that you can’t use certain switches, and for those reading this now, please keep in mind the absurdity of this complaint. There are TWO sets of light switches that are being referred to. The first is in the swim spa, where the switch for the overhead fans are clearly marked DO NOT USE! Why? Because there is a 900 sq ft wood room with a humongous swim spa, and the room must have the air continually moving for the AC and dehumidifier to work properly to keep the room mold free (please take ONE star off for that!) The SECOND switch that is being criticized is the switch for the outdoor back porch, that is a triple switch with a switch in Bedroom# 2 and a switch in the laundry room. If THE switch in the Bedroom is switched on, the switch in the Laundry room will not turn on the back porch lights! Since this is the switch that 90% of people use when going out to the back porch and pool, this is for the guests convenience, (Duh! Please take another star off for that!) The ENTIRE Cabin IS my home! I live in ALL of it when I am not booking it out! Perhaps Jeff should READ the description instead of maybe just looking at the pictures I clearly state that! !That is what makes this cabin so special because it IS a HOME and not a sterile rental property! That is why MOST people love it. I am not sure if Jeff’s grammar is just poor, or he is intentionally trying to misrepresent the property, BUT WHEN SOME ONE RENTS THE CABIN THEY GET THE ENTIRE CABIN - WITHOUT “ part of house is someone living in it” I do have a suite upstairs that is my personal space that is my personal bedroom, office, and bathroom, but this suite is locked off and VACATED when a guest rents the property, and is NOT included in the rental description! In fact, if I hadn’t mentioned to him that I have the suite upstairs, he would have never known! It is a amazing that he states, “, to(o) sic many things not working”, and does NOT mention what they are! There IS a simple reason that he doesn’t; because it is NOT TRUE! And lastly ,“ couch poorly repaired and broken while there”. This is partially true, however there is a “back story”! Thirty minutes before Jeff arrived as I was inspecting the Cabin, I noticed that the left front leg of the larger couch in the living room not sitting properly. When Jeff arrived it was ME who notified him of this and gave him THREE OPTIONS : 1. I had another couch on its way over that would arrive within an hour, 2) if he did not want that intrusion I would move the extra futon from Bedroom# 2 to the Living Room to replace the couch, or 3) Not to use the couch and I would move it under the stairs. Jeff said “ Not to worry, that he wouldn’t use it, and not too bother with option one or two!" HE THEN SAT ON THE DAMN COUCH AND BROKE IT COMPLETELY AND COMPLAINED! (Take away a third star please). Jeff then left the kitchen filthy with 3 days of dirty dishes in the sink, and pots with 3 days of cooked on filth on the stove, wet towels on the bed, and the garbage not put in the proper cans. But.. “ . Porch's were very nice”!!!!

Thank you for your kind response. Look forward to seeing you again!

Thank you. Look forward to seeing you again soon