Subject: Girdwood VRBO Review
We showed up to this property and had problems immediately. The biggest one was the refrigerator, which according to previous reviews, had been an issue since March 2021 and still hadn’t been fixed. Based on our interaction with the repairman, who was very friendly and helpful, it seems that nobody had really looked at it before he did, because he diagnosed the problem pretty quickly.
The Good:
Location - this property is in a fairly quiet neighborhood, which is close to amenities, and Girdwood Brewing.
Couches - the couches are quite comfortable
Towels - there were plenty of towels in the bathrooms, and for the hot tub, which we didn’t look at.
The Bad:
Refrigerator - the refrigerator was plugged in, but not cool when we got there. We had brought a lot of our own food, since Girdwood doesn’t have many restaurants. We also had medication which needed to be kept cold, for the baby.. On the first night, we had to get ice from the store to keep our food cool in our cooler (which fortunately we had), but we still lost some of our food. We called, and they had a repairman come out the second day of our stay. Pretty quickly, he noted that there was a ton of frost buildup in the freezer, and that the vents from the freezer to the fridge we’re frozen solid (6-10” of solid ice build up inside). He scraped some of the ice in the freezer, and left us the tools to continue (with Covid we decided less contact would be better, and we would continue ourselves). After several hours of work on our part, we were able to defrost the entire vent system, and the fridge is now working properly. This is on the second day of our stay.
Beds - the beds were not very comfortable. The one in the loft was the best.
There were no blackout curtains in any of the sleeping areas.
The Gas BBQ - the grill was dirty and broken. The repairman was going to clean it, but then deemed it was beyond repair, He offered to bring a small charcoal but we declined.
The appliances are definitely older, the oven temp was unreliable, hard to read the stove dials, which were worn. Main heating stove is awaiting repair as is the garbage compactor. Wifi is only for the TV, our email stated there was wifi. Neither bath had working plugs. We were told we would be compensated, but as of this posting we have not.