Our overall experience with this rental was disappointing, particularly because several of the amenities and features we expected based on the listing were either missing or unusable during our stay.The property and grounds have a lot of potential. However, the exterior porches, decks, and lower screened-in porch needed attention, including cleaning and the removal of unwanted or broken furniture.More importantly, storm damage had left the fishing pier missing a substantial section in the middle, and the steps leading down from the seawall to the beach were missing most of their boards, making them unusable. As a result, we were unable to access the beach, and one of the features that would have made this property especially enjoyable was unavailable to us.We completely understand that storms can cause unexpected damage and that these situations are not always within a property owner's control. Our biggest disappointment was the lack of communication before our arrival and the matter-of-fact response we received when we contacted property management about the issues. The response was essentially that it was storm damage and they were doing the best they could. While we understand that perspective, the communication left us feeling that our concerns and vacation experience were not a priority.A simple notification before our arrival explaining the extent of the damage, would have gone a long way.