6/10 Okej
Gena H.
3 sep. 2025
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
I thoroughly enjoyed the view of the mountains from the lanai and the pool area was also very pretty. However, on the first night, I reached out to the manager about the fridge having a steady leak and the rooms being hot. Her response was to put a cup of ice in the fridge to help with the leak. She also said to open the window for the Tradewinds. The next day, I let her know the fridge stopped leaking, she never responded back or asked any further how our stay was going. We went to Walmart and bought 2 fans, 1 for the master and 1 for the upstairs area. The upstairs and the master never cooled down the whole week we were there. My son could not sleep in the upstairs area even with the fans. The 2 small bedrooms did get cool, however. Most of the jets in the hot tub did not work during our stay. I attached a photo of it saying low flow and needing repair. There were cobwebs in the property, so I do not think it was throughly cleaned properly before our arrival. I attached a photo of the cobwebs. Overall, Iâm giving 3 stars for the beauty of the property. But I am highly disappointed that we spent so much money for this week for our honeymoon, and I was hot most anytime I was in my bedroom, kitchen or living room. Also, disappointed that the manager never corrected the issue. Outside the house, the AC unit for the master was rusted so it needs to be replaced as it is not working.
Gena H.
Bodde hÀr 6 nÀtter i augusti 2025
