Ett av de få boendena med en särskild utomhuseldstad.
4 sovrum4+ badrumSovplats för 10
Populära bekvämligheter
Bubbelpool på plats
Balkong
Grill
Luftkonditionering
Husdjur tillåtna
Laddningsstation för elfordon
Utforska området
Big Bear, CA
Big Bear Mountain Resort
Place, Big Bear Mountain Resort
4 min med bil
Big Bear Alpine Zoo
Place, Big Bear Alpine Zoo
5 min med bil
Bear Mountain Golf Course
Place, Bear Mountain Golf Course
5 min med bil
San Bernardino, Kalifornien (SBD-San Bernardino Intl.)
Airport, San Bernardino, Kalifornien (SBD-San Bernardino Intl.)
75 min med bil
Rum och sängar
4 sovrum (sovplats för 10)
Sovrum 1
1 kingsize-säng
Sovrum 2
1 enkelsäng och 1 dubbelsäng
Sovrum 3
1 kingsize-säng och 1 bäddsoffa (dubbel)
Sovrum 4
1 kingsize-säng
Sovrum 5
1 bäddsoffa (dubbel)
Sovrum 6
1 bäddsoffa (dubbel)
4 badrum, 1 toalett
Badrum 1
Toalett
Badrum 2
Toalett · Endast dusch
Badrum 3
Toalett · Endast dusch
Badrum 4
Toalett · Endast dusch
Badrum 5
Toalett · Endast dusch
Ytterligare utrymmen
Däck eller uteplats
Kök
Balkong
Separat middagsplats
Matplats
Om boendet
Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare!
Upplev denna påkostade nya konstruktion på Big Sky! Med sitt anpassade delade timmerutrymme, uppgraderad kopparbelysning och massiv hantverkareingång kommer du att känna att du befinner dig i en speciell lodge-retr��tt. Med sin trädbevuxna egendom som backar upp på nationalskogen med sina skogsstigar, har den en avskild k��nsla som ligger i takt med naturen. En fantastisk bergsresa bara 6 minuter från Bear Mountain Ski Resort!
När du går in i stugan tittar du upp i vördnad över det massiva taket som är högt över trettio meter högt. Det finns inget annat som det här stora rummet i Big Bear. Det är utsökt med flera fönster på alla nivåer upp till taket som är 3 våningar högt. Ingången har ett biljardbord och en bar med ett vinkyl. Det öppna konceptet leder till både matplats med det stora industribordet. Vardagsrummet har två stora skinnsoffor, varav en är en bäddsoffa för drottning, och spridda sittplatser ibland för allas komfort. Den omfattande öppen spis är tillverkad från golv till tak flaggsten och har en eldstad. Se din favoritfilm på den stora 72-tums platt-TV.
Frukostkroken har specialanpassade båsplatser med utsikt över naturskogen. Ingen kostnad sparades i köket. Den har en promenad i skafferi, anpassade skåp med självstängande lådor och skåp. Tvålstenar bänkskivor och backspegel med speglade tunnelbana plattor ger elegans. Att inte överskuggas av den anpassade geometriska pendelbelysningen. De uppgraderade apparaterna i rostfritt stål inkluderar en sexbrännare gasutbud, dubbla ugnar, en fransk dörr kyl med en dubbel låda frys.
Att slutföra vardagsrummet i bottenvåningen är: ett pulverbad som ligger nära ingången, ett stort lerrum som ligger mellan huvudingången och dörren till garaget, en tvättgarderob med en tvättmaskin och torktumlare i full storlek och två av de fyra sovrummen. Det första sovrummet är undervåningen. Den har en stor garderob och ett badrum i full storlek med en stor stalldusch och ett badkar. Det finns en king size-säng, stor platt-TV och tillgång till däck. Det andra sovrummet har en dubbelsäng och full storlek säng, ett badrum i full storlek och en platt-TV. Alla sovrum har 10 "högt i tak!
Gå upp på övervåningen där du hittar ett öppet loftområde med fantastisk utsikt, en lounging queen size bäddsoffa och Foosball bord. Det tredje sovrummet har en king size-säng och badrum i full storlek och har också en platt-TV. Nere i korridoren är den andra master sviten i hemmet. Ingår är en klädkammare, badrum i full storlek, Kkng-säng, soffa med drottning, bäddsoffa, platt-TV och tillgång till däck till master-sviterna privata övre däck, som har fantastisk utsikt över skogen.
Detta anpassade hem byggdes med underhållande i åtanke. Det stora omslagets däck med flera åtkomstpunkter är det perfekta området att underhålla. Med en stor propan-BBQ, uteservering för flera gäster och lugn trädbevuxen utsikt. Gå ner till åtta personers badtunna eller våga lite ner på grusvägen till området utomhus eldstaden, med gott om sittplatser. Du är omgiven av den naturliga atmosfären i skogen, en riktig bergupplevelse och du kan göra skogspromenader från trädgården. Mycket tanke läggs in i hemmet. Den industriella eleganta inredningen i kombination med den stora designen av det välvda taket och rena linjefunktioner i hela hemmet ger ett orört och speciellt utseende. Varje rum har sitt eget privata badrum, plyschmatta och lyxiga sängkläder. Vi vet att du kommer att njuta av din vistelse på Big Sky.
Big Sky har parkering för många fordon. Den har 2 stora garage och asfalterad parkering för minst ytterligare 5 bilar. Förutom detta finns det också gott om parkering längs husets sida för båtar, släpvagnar och / eller husvagnar.
Funktioner: Gott om parkeringsplatser, husdjursvänligt, högt välvda tak, omfattande utsiktsfönster, inredning av höga ändar, sängkläder, skräddarsydd belysning genom hela, anpassade träbearbetning, lyxiga ytor, utsikt över bergen och skogar, flera däck, propangrill, biljardbord, foosbollbord , Gourmetkök, Mikrovågsugn, Blender, Standard Kaffebryggare, Gas spis öppen spis, plattskärms-TV, Master Suites, trägolv, mattor i sovrum, badtunna, tvättmaskin och torktumlare, centralvärme, handdukar och linne förutsatt Viktigt: Kära resenär, du kommer debiteras 200 USD om du inkluderar ett husdjur i din bokning som en återbetalningsbar deposition för husdjur.
Lägg till datum för priser
Liknande boenden
Luxurious! Theatre! Hot Tub! Pool Table! 2 Masters! A/C! Fire Pit! Game Room w/6 TVs! Massive Deck! Views! Forest Walks! EV Charger! Dog Friendly!
Moonridge
Luxurious! Theatre! Hot Tub! Pool Table! 2 Masters! A/C! Fire Pit! Game Room w/6 TVs! Massive Deck! Views! Forest Walks! EV Charger! Dog Friendly!
Om du avbokar din bokning kommer värdens avbokningspolicy att gälla. I enlighet med EU-bestämmelser om konsumenträtt gäller inte ångerrätten för boendebokningstjänster.
Detta boende drivs av en professionell värd. Att erbjuda boende är kopplat till värdens företagsverksamhet eller yrke.
Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Fester och gruppevenemang är inte tillåtna på boendet.
Värden har angett att det finns en kolmonoxidvarnare på boendet.
Värden har angett att det finns en rökdetektor på boendet.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och instickslås.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Om området
Big Bear City
denna stuga ligger i bergen i Moonridge, ett område i Big Bear City. Om du har aktiviteter på programmet kan det vara värt att ta en titt på Big Bear Mountain Resort och Snow Summit, och den som har lust att shoppa kan besöka The Village. Bowling Barn och Alpine Slide at Magic Mountain är också värda ett besök. Prova på längdskidåkning och snowboardåkning i området, och missa inte att testa kälkåkning och snöskoteråkning.
Bear Mountain Golf Course - 5 min med bil - 3.8 km
Bear Mountain Express Lift - 7 min med bil - 4.5 km
Ta sig runt
San Bernardino, Kalifornien (SBD-San Bernardino Intl.) - 78 min med bil
Restauranger
Circle K - 12 min med bil
Bear Mountain Ski Resort - 7 min med bil
Moonridge Coffee Company - 8 min med bil
Applebee’s | IHOP - 10 min med bil
Jersey Mike's Subs - 10 min med bil
Vanliga frågor och svar
Är Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare! husdjursvänligt?
Ja, husdjur är tillåtna på boendet.
Hur mycket kostar det att bo på Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare!?
Enligt uppgifter från den 17 okt. 2026, startar priserna från 16 953 kr för en natts vistelse för två vuxna på Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare! den 19 okt. 2026, inklusive skatter och avgifter. Priset baseras på det lägsta priset per natt som hittats under det senaste dygnet för vistelser under de 30 kommande dagarna. Priserna kan ändras. Välj datum för att få rätt priser.
Vilka är incheckningstiderna för Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare!?
Incheckning börjar 16.00.
Vilken utcheckningstid gäller för Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare!?
Utcheckning sker senast klockan 10.00.
Var ligger Big Sky: Custom Modern Masterpiece på ett med naturen! Badkar! Biljardbord! Eldstaden! 2 mästare!?
Denna stuga i Moonridge ligger mindre än 5 km från Gold Mountain Memorial Park, United States Adaptive Recreation Center och Bear Mountain Golf Course. Chair 5 och Big Bear Mountain Resort ligger också 5 km härifrån.
Recensioner
9,8
Enastående
Recensioner visas i kronologisk ordning och har, om inget annat anges, genomgått en gransknings- och verifieringsprocess.
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Great property, fantastic for families with children.
Bodde här 2 nätter i april 2026
Svar från VrboOwner 2 juni 2026
Thank you for your kind review! We’re so glad you enjoyed the property and found it to be a great fit for families with children. We hope to welcome you and your family back again soon! 😊🏡✨👨👩👧👦
Verifierad recension
10/10 Utmärkt
Konstantin A.
26 maj 2026
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
O complain, everything perfect!
Bodde här 3 nätter i maj 2026
Verifierad recension
10/10 Utmärkt
Steven L.
17 aug. 2025
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
This house is amazing. Our whole family was able to stay here and it never felt crowded. I will be staying here again in the future.
Bodde här 2 nätter i augusti 2025
Verifierad recension
10/10 Utmärkt
Patrick O.
19 mars 2023
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Great spot
Gorgeous property with an amazing great room
Bodde här 3 nätter i mars 2023
Svar från VrboOwner 3 juni 2023
I'm glad to hear that you had a great spot! A gorgeous property with an amazing great room must have created a wonderful atmosphere for your stay. It's always a pleasure to be in a space that is visually appealing and provides a comfortable and enjoyable environment. Thank you for sharing your positive feedback, and I hope you had a fantastic time during your stay. I hope you have the chance to return for another splendid stay in the future!
Verifierad recension
10/10 Utmärkt
Jill C.
31 juli 2025
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Big Sky
Absolutely beautiful home.
Bodde här 3 nätter i juli 2025
Verifierad recension
10/10 Utmärkt
gail c.
8 apr. 2026
Gillade: Renlighet, incheckning, kommunikation och annonsens riktighet
Only suggestion. Not enough towels and would have enjoyed plush towels for bath. We had to wash a load to have enough
Bodde här 3 nätter i april 2026
Verifierad recension
10/10 Utmärkt
Earl E.
17 juni 2020
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Beautiful!
Wonderful home!
Bodde här 2 nätter i mars 2020
Svar från VrboOwner 19 juni 2020
Thank you for your review! We hope to host you again in the future
Verifierad recension
10/10 Utmärkt
Jennifer M.
7 dec. 2020
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Wonderful property!
Really a wonderful property, exactly like the photos. We had a great time and experienced no issues. Thank you!
Bodde här 3 nätter i november 2020
Svar från VrboOwner 8 dec. 2020
Hello Jennifer, Thank you for taking the time to write us a review. We are so happy to hear that this property Big Sky was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verifierad recension
10/10 Utmärkt
Misty D.
5 juni 2020
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Excellent rental
My family of 8 stayed at this property and wish we could have stayed longer. I don’t have one complaint except for the spa wasn’t working, but we were told this prior to our arrival. Amazing home, great amenities, and I’d stay here again in a heartbeat!
Bodde här 3 nätter i maj 2020
Svar från VrboOwner 11 juni 2020
Thank you for your review! We look forward to your next trip
Verifierad recension
10/10 Utmärkt
Samantha F.
20 juni 2023
Gillade: Renlighet, plats och annonsens riktighet
Fabulous stay at Big Sky!
What a wonderful property! The house itself is everything and more! I now call it heaven! Thanks for hosting us, we all thoroughly enjoyed our time here. The pac man table is the cherry on the sundae!
Bodde här 2 nätter i juni 2023
Verifierad recension
10/10 Utmärkt
Geno C.
26 feb. 2024
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Wonderful House
The house is roomy and luxurious.
The great room is very open and great for entertaining. The kitchen was well stocked.
The bedrooms each have en-suite bathroom.
We had a wonderful time and have saved the property for next time.
Bodde här 3 nätter i februari 2024
Verifierad recension
10/10 Utmärkt
Leticia S.
14 feb. 2021
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Gorgeous Property! Can’t wait to book again!
I have nothing but positive things to say about this gorgeous property. Check in with easy and the home was spotless upon arrival. We never left the property because we had our own private paradise and everything we needed! My 4 year old had the time of his life building snowmen in the “backyard” (private forest!) and the hillside was perfect for sledding. We cannot wait to book again! Perfect for large groups (up to 14 comfortably). Our family of 6 (including my parents) felt like royalty in this massive home.
Bodde här 3 nätter i februari 2021
Svar från VrboOwner 15 feb. 2021
Hello Leticia, Thank you for taking the time to write us a review. We are so happy to hear that this property Big Sky was able to be enjoyed by everyone in your group. We try to make your check-in and check-out process quick and simple as we can. A backyard adds charter to the cabin and allows you to enjoy the snowfall without leaving your place. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Hope to see you very soon, Destination Big Bear :)
Verifierad recension
10/10 Utmärkt
Leslie W.
8 juni 2026
Gillade: Renlighet, incheckning, kommunikation och annonsens riktighet
We loved the cabin it was as stunning as the pictures and the videos that are posted. Everything was as we expected. However, the blinds in the master suites are not black out. Not sure what they are. Not even sure they are privacy blinds and the sun comes directly in in the morning. You will need eye masks to sleep if you want to stay in bed past 6:00 a.m. There are a lot of rules to follow in Big Bear, which is not a reflection on the cabin at all, but make sure you know the rules or you will be disappointed. Your trash has to be transported out, you can't have more people or cars at your cabin than what you put in the rental when you sign up, you can't have people visit without prior authorization and no parties. As a rule follower, I was constantly worried I was breaking one rule or another and it was a bit stressful on that count. Great cabin though if you are comfortable with all the rules.
Bodde här 2 nätter i juni 2026
Verifierad recension
10/10 Utmärkt
Lisa C.
29 juli 2022
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Beautiful Home
Loved our stay! The home is beautiful and peaceful neighborhood. The only complaint is on hot days the AC unit is only upstairs but it does have a big open floor plan so I understand why it’s harder to keep cool but the tops that had the AC was freezing and downstairs was hot so the people that slept in the downstairs bedrooms were very warm on an 80 to 85° day. But loved the home and our stay!!!
Bodde här 3 nätter i juli 2022
Svar från VrboOwner 25 aug. 2022
Hello Lisa, Thank you for taking the time to write us a review. We are so happy to hear that this property Big sky we apologize for the problems encountered during your stay.
Destination Big Bear
Verifierad recension
8/10 Bra
Jessica D.
15 nov. 2021
Gillade: Incheckning, kommunikation, plats och annonsens riktighet
Big Sky Property
The cabin was absolutely beautiful and we would stay here again if the cleaning of the cabin improved. The only negative comments we have was finding chocolate marijuana in the fridge (thankfully my kids didn't try to eat it) as well as an unused blunt in my children's bed (age 3 and 8) that was hidden away - we found only when placing the bed back into the couch on the loft area. Lastly, the oven in the kitchen was completely dirty upon arrival and we found a random shirt in the master bedroom upstairs on the floor.
Bodde här 2 nätter i november 2021
Svar från VrboOwner 19 maj 2022
Thank you for your review Jessica. We deeply apologize that is completely unacceptable. We also apologize about not getting you connected with our resolutions team fast enough. They will be reaching out to you soon to see how we can make things right for your next stay with us. We are always looking for ways to improve and take this review seriously. We will be discussing this with our cleaning department as well as management. We hope you give us another opportunity to make things right.
Verifierad recension
10/10 Utmärkt
Amanda N.
24 juli 2023
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Beautiful home fit for a large crowd
We had a group of 9 adults staying with us for a summer weekend. A lot of vacation homes we looked at had enough beds, but not adequate seating to accurate the full group at once. This home not only had great space with 3 king beds included (instead of a bunch of bunk rooms for little kids), but had 3 dining areas that could accommodate us all at once, as well as enough living room seating for everyone to comfortably hang together for a game night after a long day on the lake.
The kitchen is very well stocked with dishes and cookware, which was great for our group as we all love to cook together. Be prepared to pack your basics like cooking oils and spices.
One thing I would note especially for a summer trip is that only the upstairs bedrooms have A/C, the lower ground floor only has heating. During the heat of summer, that can be an issue for finicky sleepers.
We adored the house and really enjoyed our stay. It's the perfect home to host.
Bodde här 2 nätter i juli 2023
Verifierad recension
10/10 Utmärkt
Patricia H.
25 apr. 2022
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Absolutely gorgeous home
I stayed with family- and this place was great for separate families who want to stay together. All rooms are masters. My sister has 2 children so she stayed in the room with the king and futon with her family of 4. My family of 3 stayed in the other upstairs master. Love the king bed! Beds were comfy. All the bathrooms are very nice too! I love that the downstairs is so open, you feel like your with everyone even if your in different sections. The one downfall was that they didn’t have pots, like to cook spaghetti sauce. We had to purchase 2 pots since we had a big party and the local store only had smaller pots-and that was $80 l, then come to find out the can opener was broken, so back to the store for that! An up side was that even though we ran out of propane in the middle of grilling our chicken, there was a replacement waiting and that was an easy fix. Overall, we would definitely stay again!
Bodde här 3 nätter i april 2022
Svar från VrboOwner 24 sep. 2022
Hello Patricia,
Thank you for taking the time to leave us a view. We are happy to know that Big Sky was able to accommodate the separate families. Please note for your next stay that you can always reach out to us and we can deliver items like pots because we do provide those. We look forward to hosting you again.
Kind Regards,
Destination Big Bear
Verifierad recension
10/10 Utmärkt
Janette R.
21 nov. 2022
Gillade: Incheckning, plats och annonsens riktighet
Gillade inte: Renlighet och kommunikation
Pre thanksgiving celebration
Overall the stay was great. We would definitely consider rebooking this home. Our kids and adults in our family enjoyed this home.
However i do have pointers to make this home a 5 star. The fact that this location is pet friendly cause this home to have a lot of pet hair throughout the living room area (throw blankets, throw pillows, etc). The house had plenty of extra blankets and pillows in the closet, which i loved and worked out for us. However, the extra blankets just didn’t seem “fresh.” The quality of the toilet paper and paper napkins in the kitchen are poor quality and is not consistent with the quality of the house.
During the booking process i had some concerns. After completing my booking process, i sent a message through the VRBO application and after 48 hrs i did not receive a response. VRBO suggests that if one does not hear back from a property after 48 hrs we should reconsider our booking. I had to call VRBO and explained the lack of communication. VRBO finally got me in contact with the property management.
After I explained to the property management that communication was key as this was our first trip to Big Bear and i was traveling with small children i had several questions to make this a successful vacation for my family.
Booking management did not seem to care about my concerns and were quick to respond if i wanted to cancel i could but would not receive a full refund.
This made me feel undervalued as a customer and did not feel that the property management had the customers best interest in mine.
The quality of the home made up for this big hiccup.
Bodde här 2 nätter i november 2022
Verifierad recension
10/10 Utmärkt
Doug G.
28 mars 2021
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Big Sky Vacation
This home was perfect for our 3 day getaway with kids and grandkids. Upscale quiet neighborhood, fantastic Great Room, good floor layout, all new construction (2018), modern fixtures and amenities, short 10 minute drive to town and skiing but away from the crowds. Perfect!
Bodde här 3 nätter i mars 2021
Svar från VrboOwner 29 mars 2021
Hello, Doug Thank you for taking the time to write us a review. We are so happy to hear that you not only enjoyed your stay here in Big Bear Big Sky but you add a very beautiful memory with your family. Location is such an important factor in booking a property. Cleanliness is the first priority and moreover, we always keep in mind the very much needed items. Big Bear is definitely a place for friendly neighborhoods:).we are really happy you like a great room, floor layout, and amenities. Hope to see you again. Destination Big Bear
Verifierad recension
10/10 Utmärkt
Kyle H.
6 mars 2021
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Beautiful Property
Lots of space and great central living area for the family to enjoy. Will definitely be coming back.
Bodde här 3 nätter i februari 2021
Svar från VrboOwner 6 mars 2021
Hello Kyle, Thank you for taking the time to write us a review. We are happy to hear that Big Sky was able to fit your larger group. It's our goal here at Destination Big Bear to provide the best service possible and is glad we were able to provide just that. Come back soon, Destination Big Bear:)
Verifierad recension
10/10 Utmärkt
Barbara L.
4 okt. 2020
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Beautiful property. Perfect vacation home.
The open concept allowed for interaction plus freedom to do your own thing. Great setting on very quiet street . Perfect for stargazing as there are no street lights and little ambient light. Loved the fire pit. The owners have made this the perfect vacation rental.
Bodde här 14 nätter i september 2020
Svar från VrboOwner 27 okt. 2020
Hello Barbara, Thank you for taking the time to leave us a review. We are so happy to hear that this cabin Big Sky was better than expected. Hopefully, you and your group were able to enjoy everything in Big Bear and want to come back soon. Warm Regards, Destination Big Bear
Verifierad recension
6/10 Okej
my t.
18 aug. 2020
Gillade: Incheckning och plats
Gillade inte: Kommunikation
Sadly NOT worth the money!
YOU HAVE TO BRING YOUR TRASH WITH YOU WHEN YOU LEAVE AND DRIVE IT 15 mins away.
Sunday: we arrived and the place had obviously been cleaned (on the surface). However, as we started to open up the house (windows and doors) we discovered that the astronomical cleaning fees did not include the inside of the windows etc. as each window had no less than 15 large dead bugs. As I tried to remove all the dead bugs - we quickly understood they had been there so long they were turning to dust. Literally dust... imagine doing that in 11 rooms. I have photos and video.
I called the property service to advise that I had just done and hour and half of cleaning just to be able to open the doors and windows. I was told that the cleaning manager and fee resolution manager had my info and would call me back the next day.
Monday: we discovered the freezer was not working because our breast milk had thawed, ice melted, ice cream - basically all the freezer food we had just bought for the week - wasted. I called the maintenance number and if the call wasn’t so funny I would have been livid!
An older woman answered (it was after hours) and asked where I was calling from. She then asked “what the hell number did you dial?” I gave her the number to which she replied “that’s Weird - they didn’t tell us about that number.” I guess all numbers go to a central line. She told me someone would be out the next day to fix the freezer.
930pm that same night. The baby, dogs, and adults were all sleeping when we get a knock at our door. Now everyone including the baby is awake. It’s a guy with two coolers and 4 bags of ice for our freezer stuff. While it was nice - the freezer stuff had already thawed, breast milk wasted, no one bothered to let us know they were coming in the first place. Also - still no call from the resolution manager for the cleaning issue.
Tuesday: freezer maintenance shows up and “fixed” the freezer! Still no call from the resolution desk.
Wednesday- freezer is still broken. They sent someone out that night to “fix” the freezer. Guy showed up to turn off the freezer alarm only. Needless to say - we had already done that.
Thursday - I called to speak with the resolution manager again and was told that she had my info and would contact me - to this day still no call.
Friday - we left a day early as we were over it. We didn’t have a working freezer the entire time. People showed up unannounced. Bring your own trash bags!
Bodde här 5 nätter i juli 2020
Svar från VrboOwner 23 feb. 2021
Hello Tighe, Thank you for taking the time to leave us a review. We are happy to hear that you and your group were able to enjoy Big Sky. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this. We apologize that the freezer was not properly cleaned when you arrived. This is an amenity that we ask our vendors to address before the check-in and apologize again that it was not done in time. We appreciate you reporting this to us during your stay so that we could get a vendor out to address the issue. Unfortunately, the city of Big Bear Lake does not pick up trash from vacation rentals, due to the trash possibly sitting out for days, being accessible to some of the critters we have up here. We do notify this upon check-in when accepting the terms and agreements, arrival instructions, and in the home. Hope you understand our policy. We are trying to make our system better. Hope you give us a chance to prove us better service for next time.
Thank you, Destination Big Bear
Verifierad recension
10/10 Utmärkt
Degie C.
26 aug. 2026
Gillade: Renlighet, incheckning, kommunikation och annonsens riktighet
Bodde här 2 nätter i juli 2026
Verifierad recension
10/10 Utmärkt
ryan m.
25 juli 2025
Gillade: Renlighet, incheckning, kommunikation, plats och annonsens riktighet
Bodde här 4 nätter i juni 2025
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