6/10 Okej
Heloisa A.
19 december 2022
Gillade: Läge
Non specific pet policy!
The only way I could write the review was by rating all the topics about the property… I gave 3 starts because I had to answer something to be able to write the review. (I did not want to give 5 starts nor 1 start, because it would not be fair as we did not stayed at the property!)
We were not allowed to stay at this apartment because we did not fit their pet policy! But we were informed only after booking the place, which it happened to be the day we were supposed to check-in.
I wished the pet policy was in the description along with all the other information for this place. We booked the place because it said pet friendly, but no specifics to number of pets, size and so on… I understand that there are different rules for everyone condominium, but allowing guests to book the place to then inform that the pet policy does not work for the pet (s) I have is just unprofessional.
PLEASE TAKE THE TIME TO INFORM THE PET POLICY BEFORE GUESTS BOOK THE PLACE!
So I don’t waste my time and yours. Not to mention the trouble we had to go through booking a hotel the day that we were supposed to check-in at the apartment and finding another place for us to stay!
Heloisa A.
Bodde här 30 nätter i november 2022