Heavenly Bear, Hot Tub, FREE Attraction tickets for each paid day, Pool Table!!!

Thank you so much, Nicole! We’re thrilled you found it a great value for your family stay, with accurate photos, clear communication, and easy check-in and check-out. We’re glad the steep driveway added to the adventure, the towels, Wi-Fi, and pool table worked well, and that you enjoyed the hot tub after it heated up. Thank you for the notes about daily bear and raccoon sightings and not having a bear-proof trash can on-site. We’ll look at adding one so guests don’t have to take trash to the office. We also appreciate the helpful tips on offline maps and limited cell service. A perfect 10/10 means a lot to us. We’d love to welcome you back anytime!

Thanks for your review and please come see us again.

Thank you for taking the time to leave such a wonderful review of your recent stay at Heavenly Bear. We are thrilled to hear that your family had an amazing time and made unforgettable memories during your stay. It brings us great joy to know that the cabin was perfect for your needs and that you found the location to be beautiful. We take great pride in providing exceptional accommodations and service to our guests, and we are delighted to know that we exceeded your expectations. We hope that you will consider staying with us again in the future and creating even more unforgettable memories at Heavenly Bear. Thank you for choosing our vacation rental for your family's getaway.

Thanks so much for your review and please come back.

Thanks for your review and please come back.

We're delighted to hear that you had a nice weekend stay at our cabin! It's wonderful that you appreciated the balance between seclusion and proximity to downtown. The beauty of the cabin, both inside and out, added to your experience, and we're thrilled that you enjoyed it. If you ever plan to return to the area, we'd be thrilled to host you again and provide another great getaway.

Thank you for your understanding and for sharing your experience. We’re sorry to hear that you had an issue during your stay, but we’re glad we could resolve it to your satisfaction. It’s wonderful to know that you loved the location and the peacefulness of our place. Your kind words about the seclusion and tranquility mean a lot to us. We hope to welcome you back for an even better stay in the future! Warm regards,

Thank you for your review! We're delighted that you enjoyed your stay in our clean and cozy home tucked away in the hills. Your feedback about the driveway is appreciated, and we'll make sure to include this information for future guests. We hope to welcome you back again soon!

Thank you for your review. We're pleased to hear that you appreciated the privacy and cleanliness of our cabin. We apologize for the ladybugs; we'll work to address that issue. We hope you had a great vacation overall, and we'd love to host you again in the future. Best regards,

Thank you so much for your thoughtful review! We’re delighted to hear you enjoyed the peaceful setting and the sense of solitude the cabin provides. It’s great to know you found everything clean, comfortable, and well-equipped. We appreciate you noting the hot tub detail — you’re exactly right, we change the water between guests to ensure it’s always fresh and sanitized, which can cause it to take a little while to heat up. We’re so glad you’d stay with us again and look forward to welcoming you back for another relaxing and private Smoky Mountain getaway! Warm regards,

Thank you for your feedback. We regret that the cleanliness of the living room furniture and dining areas did not meet your expectations. We will ensure a thorough cleaning and inspection of these areas to address the issues you encountered. The jacuzzi performance is also a concern, and we will look into resolving the heating and water quality problems. Please accept our apologies for the inconveniences, and we hope you were still able to enjoy the overall beauty and amenities of the property. We appreciate your valuable input to help us improve the guest experience.

Thank you so much for choosing us for such an important stay, Rachel. This is a sweet thing to do in memory of your husband, and we are so glad we had just the place for your memory making! Y'all please come back again.

Thank you for taking the time to leave such a detailed review. We're glad to hear that you enjoyed the privacy and relaxation our cabin offers. Your feedback regarding the driveway is appreciated and will be helpful for future guests. We apologize for the issues you experienced with the well water and the furniture. We are actively working on updating the furnishings to enhance comfort, and we are exploring options to improve the water quality. Additionally, we will address the mapping issue to ensure smoother navigation for our future guests. Thank you again for your feedback, and we hope to have the opportunity to host you again in the future.

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the cabin to be great and worth the money, and that any issues with the hot tub were promptly resolved by our service technician. We apologize for any inconvenience caused by the scattered trash; we'll make sure to address this issue to ensure a cleaner environment for our guests. As for the steep driveway, we appreciate your understanding and acknowledgment of the warning provided in the description. We're glad to hear that the weather cooperated and that your vehicles handled it well. Overall, we're thrilled that you had a wonderful time and enjoyed your stay. We hope to have the opportunity to host you again in the future!

Thank you for choosing our vacation rental and sharing your feedback. We're glad you enjoyed the beautiful and secluded cabin, as well as the comfortable beds and furniture. We apologize for the steep driveway, the non-functional washer/dryer (which we informed you about beforehand), and the rusty grill. We appreciate your suggestions, and we'll address these issues promptly. We're sorry for the raccoon incident and will consider enclosed trash cans to prevent such occurrences. Your feedback is valuable, and we hope to provide an even better experience in the future. Thank you and best regards,

Thank you for your detailed feedback. I'm sorry to hear about the challenges you faced during your stay, especially with the driveway and the lack of internet service. Your comfort and safety are very important to us, and we appreciate you bringing these issues to our attention. We will make sure to update our listing to clearly mention the steep driveway to help future guests better prepare. We will also look into adding handrails in the tubs for added safety and ensure that the Wi-Fi service is improved. The washer and dryer being locked was an oversight, and we will address this to ensure they are accessible to all guests. I'm glad to hear that you found the cabin beautiful and clean, and that the kids enjoyed the game room despite the TV issues. Thank you for your patience and understanding. We hope you'll consider staying with us again in the future. Please reach out directly if you do, and we'll make sure your next stay is much more comfortable and enjoyable. Best regards,

Thank you for your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations. Your comments are important to us and help us improve our services and facilities. We apologize for any misleading information in the listing and the issues you experienced. We are taking immediate action to inspect and fix all loose fixtures, repair the grill, and address the mold issue in the master bedroom. We are also reviewing the design of the bathrooms to ensure they are safe and accessible, and we will add proper lighting in the shower area. Additionally, we will provide more seating on the decking and ensure the hot tub is fully functional and reaches the correct temperature. We will update our listing to better reflect the driveway conditions and provide more comprehensive directions for all travelers. We are also working with our office staff to ensure better support for our guests. We appreciate your positive remarks about the pool table and the cleanliness of the house. We understand your disappointment and regret any inconvenience caused. We are committed to making the necessary improvements to ensure a better experience for our future guests. If you would like to discuss this further or if there is anything we can do to make amends, please contact us directly. Thank you again for your feedback.

Sorry about your issue, You are in the woods and from time to time there will be squirrels walking on the roof. Not sure that deserves you giving 2 stars.

Thanks for your review and please come back.

Thanks so much for the review and please come back. Your right GPS does not work well in this area.

Thanks for the review and sorry about the Hot tub.I will make sure its repaired. Please come back soon.

Thanks for the review and please come back.

Thanks for your review and please come back.

Thanks for your review and please come back.

Thanks for the review and please come back.