RENOVATED! Condo 1 block from the beach

The guests arrived with unrealistic expectations, expecting a 6-star hotel experience with daily cleaning services, which were clearly stated as not being offered. On the first night, the ceiling fan stopped working and was repaired promptly the following day. A table lamp was fully functional prior to check-in; however, the guests knocked it over and broke it, then attempted to claim it was not working upon arrival. The ice machine was operating properly, but because it did not produce ice quickly enough for their preference, additional ice trays were provided to accommodate them. Throughout their stay, I checked in multiple times, and the guests stated everything was great and that they were enjoying their time. The condo and building are well maintained, and all items are inspected and tested before every check-in. They traveled with a dog and did not follow house rules. They failed to clean up after the pet and left the unit in poor condition, with dog food and excessive dog hair throughout the unit, including on the couch and bedding, despite being informed that pets are not allowed on furniture. I would not recommend hosting these guests unless you are able to provide luxury hotel-level services, as their expectations did not align with the listing or house rules.

Sorry we changed our cleaning service when you will come next time you will see the different