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2/10 VÀldigt dÄligt
Danny P.
3 sep. 2025
Disappointing trip
Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had great expectations of this location with a private pool. Instead of giving a long story, just going to list the issues which started with the pool area that made all the other issues even more pronounced.*Pool itself very dirty with leaves, dirt, straw, nails, rubber gaskets, hair, bugs all in it.*Pool furniture not in great shape at all and some even broken and extremely dirty.*No pool equipment to clean, just damaged poles and no nets.*Mold and mildew in areas around the pool.*No organization around the pool and old damaged floats and rusty chairs just thrown in the corner.*Gas grill needs to be trashed and buy a new one. Empty or broken LP gas tanks. Very rusty grates that could not be cleaned and I tried.*Blinds damaged in the house, light bulbs out, some mildew in the bathrooms, area in kitchen ceiling that looked as if recently attempted to be repaired from some water damage.These were the main items that stand out and some could be overlooked but just made it worse since the pool was so bad.Was in touch with Benchmark from the beginning trying to get answers dealing with the main issue of the pool. Eventually after a couple days found out from them that the pool had major issues from the pump/filter equipment and also a crack in it. Appeared they were just finding this information out as well or someone did not communicate very well about it. Communication from Benchmark before arrival could have solved a bunch of these issues. We were unable to use the pool the whole time due to these issues along with it being a health concern. I will say Benchmark management did reach out after our trip to help ease the heartache of this trip with some compensation. Even with that, it still canât bring back the time, relaxation, enjoyment, and memories we were looking for.